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"Hotel is good enough, rooms need to be renovated especially the carpets, all hotel is far from the City Center but there’s a lot of ground transportation to go around"

"Great service"

"The shuttle was really good between airport and hotel. Hotel room was very quiet."

"Nice place, very convenient, clean"

"Clear room"

"Breakfast is not as good as other Marriott brands (courtyard). It’s ok you can’t have it more than a day it is the same breakfast every day during our stay of 3 days"

"Hotel incorrectly double charged me when the payment had already been made. Heating wasn’t working and hotel has no alternative arrangements or a portable heater"

"It was a very nice and clean hotel. Definitely unique looking building surrounded by convention center complex. the staffs were absolutely helpful and kind. A clean modern room with a big balcony equipped well. Bed and pillows were comfortable. It’s a bit far from Bergamo city center but easy access by tram or walk. Also it has a big parking garage so all types of car will fit. Can’t expect anyone, it was a wonderful stay."

"Had a shuttle bus booked twice and both times was told it was full and had to book a taxi for 3 times the price. Reached out multiple times to staff and no response."