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"Absolutely unique place, which is hard to find anywhere else. It has everything needed for cooking in the kitchen or bbq’ing on the terrace, and the setting within an old castle complex and in the midst of mountainous nature is just awesome. We had a great time here, even though it was unfortunately very short for us. "

"We had a lovely stay at this beautiful palazzo. The apartments were spacious and clean. We visited with an extended family, so each smaller unit could have their own apartment and some space whenever needed, yet we could all eat outside together (or inside on the occasional rainy day), and spend time in the pool. The kids (ages 2-6) especially adored their pool time. There are lovely small towns to visit nearby. The host, Mirella, is gracious and kind, informing us of local events, and times when local merchants had things to sell, vegetables/fruit, bread, fish, etc. There was also a festival over the weekend with local artists selling their wares, and music and food in the park. Highly recommended!"

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Beautiful property, full of history and culture. Staff at Castello have been exceptional, friendly and attentive. 5/5 for cleanliness and food. Pool is quite clean and well equipped for relaxing. Would highly recommend :-)"

"Wonderful place -- loved my stay."

"Excellent place, beautiful and quiet. I felt the comfort of Tuscany mountain area. The own couple are very nice. "

"This is a jewel! Very nicely decorated, safe, helpful staff and a wonderful breakfast! "

"AMAZING!!! Once in a lifetime stay!!! We weren’t even planning on visiting Pontremoli until our previous accommodations fell through and we found this place last minute! Marco was so accommodating and always answered when we called! Once we arrived we were in absolute awe of not only the town but this magical property as well! We called Marco right away to book a second night because we were so charmed. An absolute must when traveling this area! "

"Great value for money and the restaurant is 5 star. Staff are very friendly and happy to assist. "