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Convenient to travel to Halifax.
Bathroom door needed work as the lock stuck with the guest inside the room. Contacted the front desk to advise - nothing was done about it.
Ingrid
Stayed 2 nights in May 2024
Response from Bria on 14 May 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments as it is our primary measure of whether we are meeting and hopefully exceeding the expectations of our guests. I am very sorry to learn that we did not meet all your expectations during your recent visit. If you have any insights or suggestions on improvement, please do let me know as all comments and feedback are welcome and appreciated. Our goal is to exceed your expectations in all areas. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your experience with us.Best regards,
8/10 Good
evelyne
9 May 2024
Liked: Cleanliness
evelyne
Stayed 1 night in May 2024
Response from Kait on 23 May 2024
Thank you for your positive review!
2/10 Terrible
Brent
Travelled with group
28 Apr 2024
Disliked: Staff & service
Staff refused to assist me in working with Expedia to cancel one night of our stay, even though I notified both the hotel and Expedia well before the deadline. Staff was rude to our group for no apparent reason.
Brent
Stayed 2 nights in Apr 2024
Response from Melissa on 30 Apr 2024
Hi Brent, Sorry to hear about not having any help with Expedia cancelation. I am not sure of the details regarding this, but most times, in order to cancel, you do have to go through Expedia themselves. If you would like to contact me with more information, I would love to look more into this.
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
Great place, clean and comfortable. Breakfast was good.
Cindy
Stayed 1 night in Apr 2024
Response from Alannah on 19 Apr 2024
Thank you for taking the time to fill out this survey. We hope to see you again soon!
10/10 Excellent
Faith
14 Apr 2024
Faith
Stayed 1 night in Apr 2024
Response from Bria on 8 May 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Comfort Inn Truro
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
Front desk and food staff were extremely kind and helpful, we scored a lower room so accessible parking was awesome. Will be booking here again next time
Brooke
Stayed 1 night in Feb 2024
Response from Bria on 6 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards,
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
10/10 Excellent
Julie
3 Mar 2024
Liked: Property conditions & facilities
Julie
Stayed 1 night in Mar 2024
Response from sean on 4 Mar 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
10/10 Excellent
Amanda
24 Feb 2024
Amanda
Stayed 1 night in Feb 2024
Response from Melissa on 3 Apr 2024
Thank you for taking the time to fill out this survey. We hope to see you again soon!
The Truro Comfort Inn was very clean, quiet, and warm. The staff were friendly and the complimentary breakfast was great. There was also many options for food nearby including restaurants, fast food, and grocery stores.
Isaac
Stayed 1 night in Feb 2024
Response from Melissa on 22 Feb 2024
Thank you for the wonderful review! We take pride in our customer service. We hope to see you again soon!
The property was very clean and the staff were excellent.
Catherine
Stayed 1 night in Oct 2023
Response from Lori on 31 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Lori
8/10 Good
Andrew
15 Dec 2023
Andrew
Stayed 1 night in Dec 2023
Response from Lori on 7 Jan 2024
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Lori
10/10 Excellent
Joshua
14 Dec 2023
Joshua
Stayed 2 nights in Dec 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
The fridge and microwave had not been cleaned and there was no toilet paper in the bathroom.
Derrick
Stayed 2 nights in Dec 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. Your feedback is greatly appreciated and it is one primary measure on whether we are meeting and exceeding the expectations of our guests. I am very sorry to learn that we did not meet all your expectations during your recent visit. If you have any insights or suggestions on improvement please do let me know as all comments and feedback are welcome and appreciated.We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your experience with us.Best regards, Sean
The smoke smell in the room and hall ways disgusting.
Dennis
Stayed 2 nights in Nov 2023
Response from Alannah on 4 Dec 2023
Thank you for taking the time to complete our online survey, your feedback is very important to us. We will be using your comments to make improvements that will satisfy our guests. We apologize that we failed to meet your expectations, we hope for an opportunity to properly host you in the future.
10/10 Excellent
Vanessa
18 Nov 2023
Vanessa
Stayed 2 nights in Nov 2023
Response from sean on 16 Dec 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
Wish there would have been a licensed area nearby.
Lynn
Response from sean on 13 Nov 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards,
Thank you for taking the time to provide us with feedback from your recent visit. Your feedback is greatly appreciated and it is one primary measure on whether we are meeting and exceeding the expectations of our guests. We hope to see you again soon!
4/10 Poor
Anita
Travelled with partner
16 Oct 2023
Disliked: Amenities
We were on the main floor and had no view from our big window. People could walk by on the grass and look right into our room.
Anita
Stayed 1 night in Oct 2023
Response from Alannah on 17 Oct 2023
Thank you for taking the time to complete our online survey, your feedback is very important to us. We will be using your comments to make improvements that will satisfy our guests. We apologize that we failed to meet your expectations, we hope for an opportunity to properly host you in the future.
Check in was fast and efficient. We were charged what we expected and the room was a pleasant surprise—nice big tv, comfy bed, quiet. Happy
Tom
Stayed 1 night in Oct 2023
Response from sean on 16 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
8/10 Good
David, Winnipeg
Travelled with partner
14 Oct 2023
Liked: Cleanliness, staff & service
Hot continental breakfast is basic (scrambled eggs, sausage, fried potatoes, cereals, toast, waffles, toast, tea and coffee) but good.
The room we had was clean with a coffee maker, fridge, and microwave.
Large flat screen TV with a fair choice of channels provided by a dated menu system. Wi-Fi signal was adequate but not secure.
David
Stayed 1 night in Oct 2023
Response from sean on 15 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
8/10 Good
Kimberley
13 Oct 2023
Liked: Amenities
Wry clean and friendly staff. Lack of seating in the breakfast area was the only downfall.
Kimberley
Stayed 1 night in Oct 2023
Response from sean on 15 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
Staff are very friendly, courteous and professional. Breakfast choice was excellent.
What I don't like, there is not trolley to haul luggage to room.
Paula
Stayed 2 nights in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. We keep our trolleys at our main entrance to our lobby, we are sorry if they were both in use at the time you needed them. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!
10/10 Excellent
Chris
11 Oct 2023
Chris
Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!
Very friendly efficient check in
Clean room, lots of restaurants & gas stations close by
James
Stayed 1 night in Oct 2023
Response from sean on 9 Oct 2023
Thank you for taking the time to provide us with feedback from your recent visit. We appreciate your comments, as it is our primary measure on whether we are meeting and exceeding the expectations of our guests. Thank you for your positive feedback on our services and we are delighted that you enjoyed your visit with us. We know that you have many choices, and sincerely thank you for choosing to stay with us. Thank you again for taking the time to share your wonderful experience with us.Best regards, Sean
10/10 Excellent
Kathleen
8 Oct 2023
Kathleen
Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!
Pet-friendly property. Walk-in shower is nice. Beds are comfortable. Clean. Nice seats/table outside the door.
Very tiny fridge. Limited TV channels. Laundry facilities are listed on website, but not available. Made a 7:30am appointment with “manager”(?) so I could do laundry, but he did not show up. Left a note, but got no response.
Laurena
Stayed 1 night in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for the response, however you may have been thinking of a different property as we do not have walk in showers or outside tables at this location. We hope that someday you do get to stay with us though! Thanks again!
6/10 Okay
Myungsun
7 Oct 2023
Myungsun
Stayed 2 nights in Oct 2023
Response from Alannah on 13 Oct 2023
Thank you for taking the time to complete our survey, your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope we get to see you again soon!
6/10 Okay
Phoebe
29 Sept 2023
Worked out just fine.
Phoebe
Stayed 1 night in Sep 2023
Response from Melissa on 2 Nov 2023
Thank you for taking the time to fill out our survey, we hope to see you again soon!
Thank you for taking the time to complete our online survey, your feedback is very important to us. We're so glad that you enjoyed your stay with us and we hope to see you again soon, thanks again!