Deluxe Room, 2 Double Beds, Balcony

Reviews of Hollywood Downtowner

2.5 out of 5
Hollywood Downtowner
5601 Hollywood Blvd, Los Angeles, CA

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 1003 reviews" "
Rating 8 - Good. 337 out of 1003 reviews" "
Rating 6 - Okay. 270 out of 1003 reviews" "
Rating 4 - Poor. 115 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Ismael,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We are looking forward to welcoming you back soon!

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, we had a large spotless room with everything you could need. The staff were very helpful and the hotel is located near a metro station and bus stops. Also plenty of places to eat nearby.
Stayed 7 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello stuart,We appreciate your positive feedback on our spacious rooms, cleanliness, helpful staff, and convenient location near public transportation and dining options. We are pleased to hear that you enjoyed your stay with us. Thank you for taking the time to share your experience.

6/10 Okay

ceecee

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello ceecee,We appreciate you choosing our hotel for your stay. If there are any areas of improvement you would like to share from your experience, kindly reach out to us directly so we can address them properly. We hope to welcome you back in the future for an even better stay!

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No working tvs and blonde women at front has no Compassion for paying customers rude, obnoxious, horrible customer service, no respect for anyone of any kind only cares about is your money and how you making your deposit. do not come here if you want a warm, inviting hotel. Rude individuals and no respect for the customer.
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Tyler, We regret to hear about your experience and appreciate your feedback. We value all our guests' opinions and strive to provide excellent service. Your concerns will be shared with our team for further improvement. Thank you for bringing this to our attention.

10/10 Excellent

Rithikorn

Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Rithikorn,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience!

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I've ever been to. I couldn't sleep because the surrounding area was noisy. I was supposed to stay for 2 nights, but I checked out after 1 night. There was no refund
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello Sam, We regret to hear about your experience during your stay. Our team aims to provide a comfortable environment for all guests, and we apologize for any disturbances you encountered. Your feedback is valuable and will be shared with the relevant departments for further review. Please feel free to contact our management team to discuss your concerns further.

10/10 Excellent

Graham

Stayed 4 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Graham,Thanks for making time to rate us. Your five-star rating is greatly appreciated. We are stoked to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terrible

Tyler

Business traveller
Disliked: Amenities
The room had an horrible odor wouldn’t sleep at this place again. Difficulty with receiving my deposit
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Tyler, We regret to hear about your experience and the inconvenience of the odor in your room. For any concerns regarding your deposit, please reach out to our management team directly to address this matter further. Your feedback is valuable to us as we continue to strive for improvements in our services.

10/10 Excellent

Sebastian

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Sebastian,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We hope to welcome you back soon for another enjoyable stay!

2/10 Terrible

Alejandrina

Stayed 1 night in Feb 2024
Response from Manager on 20 Mar 2024
Hello Alejandrina,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have, so we can address it accordingly.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and stylish hotel in a very ideal location. The room was very clean and the bed was very comfortable. Contrary to some of these reviews, I found the area this hotel is in very safe and never once did I feel in danger in this neighborhood day or night. The best thing about this hotel however, is it's amazing staff! Juan and Kimberly went above and beyond any expectation I could possibly have had. Juan is the best example of hotel personnel I have ever encountered!
Stayed 3 nights in Jan 2024
Response from Manager on 6 Feb 2024
Hello David,Thank you for sharing your positive experience at our quaint and stylish hotel. We take pride in ensuring clean rooms and comfortable beds for our guests. We're glad to hear that you felt safe in our neighborhood and appreciated our amazing staff, especially Juan and Kimberly. They exemplify the high level of service we strive to provide. We hope to welcome you back in the future for another exceptional stay.

8/10 Good

Vernina

Travelled with partner
Liked: Amenities
lovely staff and had a nice stay
Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Vernina,Thank you for your kind words! We're delighted to hear that you had a pleasant experience with our staff during your stay. Our team strives to provide excellent service and create a positive atmosphere for our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great for our stay. Theres a taco truck 2 blocks down and then 3 blocks up. Across from target. Amazing food. And super close. The staff was great when we needed them. Juan was super amazing at helping me with changing our check in.
Stayed 3 nights in Jan 2024
Response from Customer Service on 26 Jan 2024
Hi Alejandra. We're thrilled your stay was perfect! Thanks for highlighting the awesome food options nearby and our fantastic Juan. We'll be sure to share your kind words with him. We hope to welcome you again soon!

10/10 Excellent

Erika, San Diego

Travelled with family
Liked: Cleanliness, staff & service
Super friendly staff and easy check in. Rooms need some upgrade but good stay overall.
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Erika,Thank you for your kind words regarding our friendly staff and smooth check-in process. We appreciate your feedback about the rooms and will take it into consideration for future improvements. We're glad to hear that you had an overall good stay with us.

6/10 Okay

Yamari

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Manager on 20 Jan 2024
Hello Yamari,We appreciate you choosing our hotel for your stay. If there are any specific areas you would like us to address, we kindly request that you reach out to us directly so we can improve our services. We value your feedback and hope to welcome you back soon.

8/10 Good

Anna Christina Monica, Edmonton

Travelled with family
Liked: Cleanliness, staff & service
Not bad for a quick stay. Price was decent and the room in general was clean enough. The area is a bit sketchy at night so definitely not recommend to be walking alone. Check in was prompt but wish since there was.no elevator, staff couldve helped wjth luggage as we had 3 suitcases to bring up. Other than that, room was comfy, bathroom amenities seemed a bit on cheaper side but not a total dealbreaker. For a quick stay, it worked out for what we needed.
Response from Manager on 20 Jan 2024
Hello Anna Christina Monica,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the reasonable pricing and overall cleanliness of our rooms. While we apologize if the area seemed sketchy at night, we always advise our guests to exercise caution when exploring unfamiliar surroundings. We do take note of your suggestion regarding luggage assistance and will share it with our team for further evaluation. We're glad to hear that you found the room comfortable and that your stay met your needs. We value your patronage and hope to welcome you back in the future.

10/10 Excellent

Monica

Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Monica,We're thrilled to hear that you had an excellent experience during your stay at our hotel! Our team works hard to provide exceptional service and ensure that our guests have a memorable stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

8/10 Good

Patricia

Liked: Cleanliness, amenities
Response from Customer Service on 8 Jan 2024
Thank you so much for taking the time to rate your stay, Patricia.

2/10 Terrible

Cyndi

Stayed 2 nights in Dec 2023
Response from Customer Service on 8 Jan 2024
Thank you for taking the time to rate your stay, Cyndi. We are sorry your stay wasn't very stellar. If you have the time and are willing, please let us know how we can do better. Thank you!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was friendly and willing to assist when needed. I had a spacious room which was comfortable and clean.
Stayed 3 nights in Dec 2023
Response from Manager on 31 Dec 2023
Hello William,Thank you for your positive feedback regarding our friendly and helpful staff. We strive to ensure a comfortable and clean stay for all our guests. We look forward to welcoming you back in the future for another enjoyable experience.

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the shower is very weak and takes along time to get hot water
Stayed 2 nights in Dec 2023
Response from Customer Service on 26 Dec 2023
Hi, Cesar! Thank you for sharing your feedback! We're so glad you enjoyed everything else about your stay, but we are truly sorry to learn about the weak shower and slow hot water. That's no way to start your day! We've reached out to our maintenance team right away, and they'll be working diligently to get things back in top shape. We appreciate your patience! Thanks again for staying with us and hope to welcome you back soon!

2/10 Terrible

Harinath Reddy

Disliked: Staff & service, property conditions & facilities
Someone hit eggs on my car in the paid parking
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello Harinath Reddy,Thank you for bringing this to our attention. We apologize for any inconvenience caused. Our team was not made aware of this incident during your stay, but we take such matters seriously. We recommend contacting our management directly to provide more details so they can investigate further.

8/10 Good

Christine, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Manager on 16 Dec 2023
Hello Christine,We appreciate you choosing our hotel for your stay! We hope you had a great experience during your time with us. If you have any feedback or suggestions, we would love to hear from you. Please don't hesitate to reach out to us. Safe travels and we hope to welcome you back in the future!

4/10 Poor

robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Manager on 7 Feb 2024
Hello robert, We're sorry to hear that your experience at our hotel didn't meet your expectations. We would appreciate it if you could kindly reach out to us with any specific feedback so that we can address it. We value our guests' opinions and strive to improve our services.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Maria,We appreciate your perfect rating! We're delighted to hear that you had a fantastic experience during your stay at our hotel. We look forward to welcoming you back in the future.

10/10 Excellent

joyce

Stayed 2 nights in Nov 2023
Response from Manager on 31 Dec 2023
Hello joyce,We appreciate your rating and are delighted to hear that you had a wonderful experience at our hotel. If you have any further feedback or suggestions, please don't hesitate to contact us. We hope to welcome you back again in the future.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff specially Kimberly and Juan. They are the best at what they do make you feel comfortable welcome like you’re part of the family. Create location super clean rooms very affordable for a motel. Easy to get around. Specially, if you are here for sightseeing like the Hollywood sign that Griffith, Observatory, universal studios, Hollywood of fame and Hollywood Highland the mall easy to get to downtown museums like the Lima, the auto museum, which is across the street from Lima Beverly Center great experience there Beverly Hills, which is not too far from here very cute Mid Senturi century building great neon sign out front it’s amazing take a picture of right in front of it. I suggest at night when it’s lit up..
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hello Juan,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the friendly service provided by our staff, especially Kimberly and Juan. Their dedication to making guests feel like part of the family is something we are very proud of. We are also glad to hear that you found our location convenient for sightseeing and that our rooms were clean and affordable. We appreciate your recommendation to visit the Hollywood sign and other attractions in the area. We hope to welcome you back again soon for another great experience.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay love the mid century modern vive of the hotel. Great location not too far from the Hollywood walk of fame in the shopping mall at Hollywood in Highland also, you’re just a short ride away from Universal Studios or hop on the train to get to it, can also hop on the train, and get to downtown. There’s lots to do nearby like hike to the famous Hollywood sign, the Griffith of Satori, Lima, museum, near Lima Beverly Center, Los Feliz Silverlake there’s plenty to do if you’re looking for a comfortable cheap getaway is where to stay at staff is super friendly. Kimberly and juan are the best and rooms are super super clean if you want to save some money and stay somewhere cozy. I highly recommend this place it’s a motel not a hotel, so not as many enmity as a hotel has but well worth the price. You get what you pay for
Stayed 2 nights in Dec 2023
Response from Manager on 12 Dec 2023
Hello Juan,Thank you for taking the time to review your recent stay with us. We're thrilled to hear that you loved the mid-century modern vibe of our hotel and found it to be in a great location for exploring Hollywood. It's also wonderful to hear that you enjoyed the friendly staff, clean rooms, and affordable rates. We appreciate your recommendation and hope to welcome you back in the future for another cozy and comfortable getaway.

10/10 Excellent

Vivian, Cathedral city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Color me impressed by this stay! I was a little iffy about it by the reviews but if you understand that this a motel and right in Hollywood then you’re golden. The area seems a bit sketchy but this place is well secured. The parking is located in the back and locked by a gate code. The staff is BEYOND friendly and the location is pretty convenient because you’re not far from much at all.
Stayed 2 nights in Dec 2023
Response from Manager on 11 Dec 2023
Hello Vivian, Thank you for taking the time to share your feedback with us! We're glad to hear that you were impressed with your stay and found our motel well-secured. Our team takes pride in providing friendly service to our guests. We also understand that our location in Hollywood may have some unique characteristics, but we're pleased to hear that it was convenient for your needs. We appreciate your review and hope to welcome you back in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Response from Manager on 9 Feb 2024
Hello Angela,Thank you for rating our hotel with 5 stars. We are thrilled to hear that you enjoyed your stay with us. If you have any additional feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hollywood downtowner
It was very amazing the people and the staff there were great efficient and willing to service any accommodations needed
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello Kurt,Thank you for taking the time to share your feedback! We're thrilled to hear that our team provided excellent service during your stay. We pride ourselves on being efficient and attentive to our guests' needs. We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy acogedor y muy limpio.
Stayed 1 night in Nov 2023
Response from Customer Service on 28 Nov 2023
¡Gracias por tus comentarios, Jorge! Nos alegra mucho saber que encontró nuestro lugar acogedor y limpio. Es un placer para nosotros garantizar que nuestros huéspedes disfruten de una estancia agradable. Esperamos tenerle nuevamente con nosotros pronto.

10/10 Excellent

Cyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with a lot of charming Nostalgia.
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Cyra,Thank you for your kind words about our hotel's charming nostalgia. We're thrilled to hear that you had an awesome stay with us. Our team takes great pride in creating a memorable experience for our guests. We hope to have the opportunity to welcome you back in the future for another delightful stay.

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern
Stayed 2 nights in Nov 2023
Response from Manager on 17 Nov 2023
Hello Ariel,Thank you for your kind words about our hotel's cleanliness and modern design. We are glad that you appreciated these aspects of your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Everything worked perfectly quite and clean I’ll be back soon
Stayed 1 night in Nov 2023
Response from Manager on 13 Nov 2023
Hi, David. Thank you so much for your review! We appreciate it and looking forward to your next visit!

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and it was clean just wished that we would be provided with a map and explanation of how to find the room and our coffee maker didnt work in our room but aside from that it was fairly decent.
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Nicole,Thank you for your feedback. We're glad to hear that our staff was friendly and that you found the hotel clean. We apologize for any inconvenience caused by the lack of a map and explanation of the room location. Regarding the coffee maker, we'll certainly look into it to ensure it's in working order for future guests. We appreciate your comments and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for the price
Stayed 1 night in Nov 2023
Response from Manager on 4 Nov 2023
Hello Debbie,Thank you for your positive feedback! We are delighted to hear that you found our hotel to be excellent, especially considering the price. It's always a pleasure to provide our guests with great value for their money. We appreciate your kind words and hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was excellent
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Hi, Laura. Thank you for taking the time to leave us a review! We appreciate it and hope to host you again!

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back again ❤️
Great place about a two minute walk to the metro rail and market the room was really big has a nice little sofa a small kitchen and fridge really comfortable bed and pillows
Stayed 2 nights in Oct 2023
Response from Manager on 20 Oct 2023
Hello Fausto,Thank you for your positive review! We're glad you enjoyed the convenient location, spacious room, and comfortable amenities. We hope to welcome you back soon for another great stay!

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything here. Mircowave for leftovers, a tub, a mini fridge and the pool! The bed was really comfy pillows firm and sheets soft. We enjoyed our stay...next it will be longer!
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Hello Noelle,Thank you for your kind review! We're delighted to hear that you enjoyed our amenities and had a comfortable stay. We look forward to welcoming you back for a longer visit next time!

8/10 Good

Terrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff!! But the bathroom needs be updated!!
Stayed 4 nights in Oct 2023
Response from Customer Service on 6 Oct 2023
Hi, Terrell. Thank you for taking the time to leave a review! We apologize about the bathroom but we will ensure the top management will know about this and make improvements. Our staff would love to hear this! Thank you and we hope to see you again!

8/10 Good

Susanne, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Great for visiting Hollywood. Several restaurants in walking distance. Friendly owner and retro charm.
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello Susanne,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Angelo, Chicago

Stayed 2 nights in Aug 2023
Response from Manager on 28 Sept 2023
Hello Angelo,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, no complaints at all!
Response from Manager on 30 Jul 2023
Hello Ian,Thank you for your valuable opinion regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2/10 Terrible

Sasinat

Travelled with family
-
Stayed 1 night in Jul 2023
Response from Manager on 25 Jul 2023
Hello Sasinat, It means so much to have earned your business. We appreciate the feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

2/10 Terrible

Johanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were no curtains on the window- it had broken wood blinds held together with tape allowing all the light from the office and street in the entire night. Additionally the door had a large gap on the top so the light from the hallway came through there. It was like daylight all night. It was very loud as well, as the room was right on top of the street and there is a fire station a few steps away. The pool was green. The remote did not work. The room was not cleaned properly, the bedside table and floors were dirty and hairy. The bathroom smelled of mildew. I come to L.A. regularly to see my Drs, and need a simple clean, quiet, dark room to rest due to my medical condition- this was not that. Desk clerk was nice, parking was secure.
Response from Manager on 20 Jul 2023
Hello Johanna, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

8/10 Good

Wilnesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on 15 Jun 2023
Hello Wilnesha,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Bernard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I will stay here again.
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hi Bernard, I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

4/10 Poor

Roseann

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had uneven floors , not enough towels, the chair in the room was all wet my pants were soaked , Beds were uncomfortable, parking lot small
Stayed 2 nights in May 2023
Response from Manager on 12 May 2023
Hello Roseann, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, will be returning soon.
Stayed 4 nights in Apr 2023
Response from Manager on 28 Apr 2023
Hello Arturo,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.