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Pacific Palms Resort

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Luxury
4.0 star property
9.0

Wonderful

Luxury upscale resort in the business district

A golf course, dry cleaning/laundry services and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities, such as a driving range and golf lessons, at this resort. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.

Popular amenities

  • Spa pool
The current price is NZ$379
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(178 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in City of Industry, a neighbourhood in La Puente, Pacific Palms Resort is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travellers looking to shop may want to visit Puente Hills Mall and Glendora Square. Ready for a night out? Consider The Glass House Concert Hall and Fairplex. Visit our La Puente travel guide
View more Resorts in Los Angeles
Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Industry Hills Expo Center
    6 min drive - 4.5 km
  • Puente Hills Mall
    6 min drive - 4.5 km
  • Round 1 Bowling and Amusement
    6 min drive - 4.5 km
  • La Puente City Park
    8 min drive - 6.0 km
  • La Puente City Hall
    9 min drive - 5.6 km

Getting around

  • Baldwin Park Station
    13 min drive
  • Ontario Intl. Airport (ONT)
    50 min drive

Restaurants

  • McDonald's
    4 min drive
  • Little Caesars Pizza
    19 min walk
  • Taco Del Rio
    16 min walk
  • Jack in the Box
    3 min drive
  • Del Taco
    4 min drive

About this property

Pacific Palms Resort

  • Luxury upscale resort in the business district
  • A golf course, dry cleaning/laundry services and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities, such as a driving range and golf lessons, at this resort. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
  • Other perks at this resort include:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), express check-out and express check-in
    • Wedding services, massage treatment rooms and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 292 rooms offer comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch LED TVs with premium channels
    • Balconies, on-request microwaves and coffee/tea makers

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Pacific Palms Resort?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 9 Aug 2026 start from NZ$379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Checkout is at noon.

Where is Pacific Palms Resort located?

Located in City of Industry, this luxury resort is within 3 miles (5 km) of Industry Hills Expo Center, Round 1 Bowling and Amusement and Puente Hills Mall. La Puente City Hall is 2.9 mi (4.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palms Resort Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 920 out of 1333 reviews
Rating 8 - Good. 205 out of 1333 reviews
Rating 6 - Okay. 107 out of 1333 reviews
Rating 4 - Poor. 53 out of 1333 reviews
Rating 2 - Terrible. 48 out of 1333 reviews

Reviews

Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, balcony was nice to have; restaurant is excellent.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice inner city resort to stay at, especially if you like golf
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was like an oasis. Very clean and everything you would love for a vacation. The breakfast was the only glitch. Is was people related, as in order was made wrong by either the waiter or the cook. Long story short....everything else was great.
Stayed 1 night in Jul 2026
Verified

8/10 Good

khanh

Pool and sauna wasn’t clean enough
Stayed 2 nights in Jul 2026
Verified

8/10 Good

khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay. Room were spacious and very clean. The staff was very help.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Very impressed.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Roy David Cruz

Liked: Cleanliness, staff & service, amenities
Clean and quiet.
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place fancy but affordable
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good service
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

AASHNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and it was all perfect. The hotel was really beautiful, pool was clean. Housekeeping was great. I will surely come again.
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and landscapes, wonderful staff, helpful team and a restaurant with great food!
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our anniversary here and it was wonderful stay
Stayed 2 nights in Jul 2026
Verified

6/10 Okay

Rosa

Liked: Cleanliness
Disliked: Amenities
Broken elevator, broken escalator, no hand soap in bathroom, check in took awhile and was denied late checkout. Some disgusting guest also threw up in the jacuzzi so hope they drain it
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Elga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to everything, Asian restaurants, Disneyland , etc. it will be good if can provide free water for the customer. Also the bathroom is little bit old and too small, especially the toilet. The others are pretty good. Perfect for golf couple and family with kids . Nice view with the small balcony
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Eilene Collier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful! The staff was very attentive, and the food at Red - their one site restaurant was delicious!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, really nice staff. Direct golf course access. Spa package was great also.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Freydel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las vistas hay muchos lugares donde puedes ir la piscina el spa me encantó todo
Stayed 1 night in Jul 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, however... I asked at check in about late check out, I was told I had to ask later in my stay, so I asked each day, and received the same answer, cut to the chase, they KNEW based on occupancy there would be no late check out. So just tell people, it's not the end of the world, the kabuki theater was nonsense. The broken escalator was more amusing than problematic. Personal grievance aside, the Palms is the best choice within 20 miles.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Wendy

Liked: Staff & service
The property is outdated and rundown. It’s kind of sad. It looks like it was very grand at one point in time. Lots of ceiling leaks (huge one at the restaurant entrance with a hole in the ceiling), ice machine on our floor out of order all 3 days. One escalator inoperable this morning. Was a tub/shower and it took forever to drain. The golf course pathway landscape and buildings were not maintained and golf paths and railings were very rundown. Cans littering the golf landscape along the way. The view from the room was very nice. We stayed Mon/Tu/Wed before the 4th of July weekend so perhaps that was why the place felt deserted.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, guy was friendly, room was clean.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Pacific Palms Resort and really enjoyed the experience from beginning to end. The hotel felt spacious, clean, and welcoming, with a relaxed atmosphere that made it easy to settle in and enjoy our time together. Our room was very clean, comfortable, and well equipped with everything we needed for a pleasant getaway. The property itself is beautiful, and we especially enjoyed the views, the pool area, and the peaceful outdoor ambiance. There are plenty of inviting spaces to walk around, sit outside, and take in the scenery. We also had a great time at the bar, which added a fun and relaxing touch to the evening without having to leave the resort. The combination of comfortable accommodations, attractive grounds, useful amenities, and a scenic setting made this feel like a genuine escape while still being convenient and accessible. It was a lovely place for a couple’s getaway, and we left feeling refreshed and very happy with our stay. We would gladly return.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Carolyn

Liked: Staff & service, property conditions & facilities
For the money per night that they charge Nothing fancy inside the room and shower is way too dirty , no coffee maker and no shower cap.. very disappointing.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay affordable great view comfortable quiet very pleasant restaurant is excellent
Stayed 2 nights in Jun 2026