Dear Richard,We apologize for any inconvenience you experienced during your stay. It's regrettable that the size of the room and the condition of the hotel did not meet your expectations. We understand the importance of providing comfortable accommodations and value for our guests, and we apologize if we fell short in this regard.Regarding parking fees, we strive to offer competitive rates for our area, but we apologize if you found them to be expensive. Your feedback is important to us, and we will take it into consideration as we review our pricing policies.If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.Best Regards,

Dear Stephen,We appreciate your feedback regarding the location of our hotel. It's great to hear that you found this aspect satisfactory during your stay. Your input is valuable to us as we continually strive to enhance our guests' experiences. If there are any other areas where we can improve to better meet your needs, please feel free to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards,

Dear Edith,We're sorry to hear about the issues you encountered with the bathroom during your stay. Providing a comfortable and fully functional space is a priority for us, and we apologize for any inconvenience caused by the outdated fixtures and the shower leak.Your feedback is important to us, and we will promptly address these issues with our maintenance team to ensure they are resolved effectively. Please know that we take your concerns seriously and will work to prevent similar occurrences in the future.If there's anything else we can do to improve your experience or if you have any further concerns, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.Best Regards,

Dear Alcides,We're glad to hear that you found our hotel's location close to the airport convenient for your travels. However, we understand that you may have been looking for nearby attractions or activities to enjoy during your downtime. While we do our best to provide a comfortable and convenient stay for our guests, we apologize if we fell short in providing options for entertainment or exploration in the surrounding area. Should you find yourself staying with us again in the future, our concierge desk is always available to provide recommendations for nearby activities, dining options, or other points of interest.Your feedback is important to us, and we will take it into consideration as we continue to improve our offerings for our guests. If there's anything else we can assist you with or if you have any further comments or concerns, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,

Dear Clinton,Thank you for providing feedback on your recent stay. We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us as we strive to improve our services. If there are specific areas where we can make improvements or if you would like to discuss your concerns further, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back for a better experience in the future. Thank you for choosing to stay with us.Best Regards,

Dear Tiffany,We're sorry to hear about your experience at check-in and the delay in your arrival due to flight issues. We understand your frustration and apologize for any inconvenience caused. However, it is our understanding that your check-in date was set for 5/2 and you arrived at 2:30 am on 5/3. Unfortunately, this is still considered part of the night of the 2nd, and we would therefore be unable to accommodate a request to comp a night of your stay. Our standard check-in time is at 3pm. We regret any disappointment this may cause and appreciate your understanding of our policies. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Best Regards,

Dear Paulette,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced due to limited staff during your stay. Ensuring that our guests receive prompt and attentive service is a top priority for us, and we regret if we fell short of your expectations in this regard. We will address your concerns with our management team to ensure that staffing levels are sufficient to provide the high level of service our guests deserve.Your feedback is invaluable to us as we continuously strive to improve our operations, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Thank you for choosing the Hilton Los Angeles Airport.Best,

Dear Chris,Thank you for sharing your feedback with us. We're thrilled to hear that you found our cleaning staff to be phenomenal; they work hard to ensure a clean and comfortable environment for all our guests.Regarding your concern about the lack of fridges or microwaves in the rooms, we understand your disappointment. While these amenities are not standard in our rooms, we do offer a microwave in the lobby for guests to use. Additionally, we can provide a refrigerator for your room for a one-time fee to accommodate your needs. Please don't hesitate to reach out to our front desk during your next stay, and we'll be happy to assist you with this arrangement.Your feedback is valuable to us as we continually strive to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to improve your experience, please let us know.Best Regards,

Dear Amanda,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will be reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

Dear Hugo,Thank you for choosing to stay at the Hilton Los Angeles Airport and for taking the time to share your feedback with us.We appreciate your comments regarding our convenient location and reliable airport shuttle service. It's wonderful to hear that these aspects of your stay met your expectations and contributed to a positive experience.We also appreciate your feedback regarding the condition of the carpet in the room. Please know that we take cleanliness and the overall appearance of our hotel seriously, and we will share your comments with our team as we continue to assess opportunities for improvement.Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,

Dear Lakisha,We sincerely apologize for any inconvenience caused by the overcharge for parking. We understand how frustrating this situation can be, and we're sorry for the oversight. Rest assured; our front desk team acted promptly to refund the erroneous charge to your card. If you require any further assistance or have any additional concerns, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Best Regards,

Dear Teresa,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. It's truly disheartening to learn about the issues you encountered, and we understand the frustration caused by the initial room odor and the subsequent hot water problem.Your comfort is our priority, and we regret that we were unable to provide you with a seamless experience. We apologize for any miscommunication regarding the hot water situation, and we assure you that this matter will be addressed with our team to ensure better coordination and communication in the future.Regarding the compensation offered, we understand your concerns. We will review our policies to ensure that appropriate measures are taken to address such inconveniences effectively. We value your loyalty as a Hilton Honors member, and we hope you will consider giving us another opportunity to provide you with the exceptional service and experience you deserve.Warm regards,