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Reviews of Glendale Express Hotel Los Angeles

3 out of 5
Glendale Express Hotel Los Angeles
450 West Pioneer Drive, Glendale, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 1016 out of 2345 reviews" "
Rating 8 - Good. 623 out of 2345 reviews" "
Rating 6 - Okay. 365 out of 2345 reviews" "
Rating 4 - Poor. 167 out of 2345 reviews" "
Rating 2 - Terrible. 174 out of 2345 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

10/10 Excellent

Viel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 24 May 2024
Gilbert, Thank you for taking the time and leaving a review. We are glad to hear you had an excellent stay. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 24 May 2024
Andrew, Thank you for taking the time and leaving a review. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Tonya

Stayed 1 night in May 2024
Response from Glendale Express Hotel on 24 May 2024
Tonya, Thank you for taking the time and leaving a review. We hope to welcome you back in the near future.Kind regards

4/10 Poor

john, Santa Monica

Business traveller
Disliked: Amenities, property conditions & facilities
Very old, no frills, pay extra to park in empty parking lot, no tv stations, you have to link your phone snd play tv from your phone, but wifi was spotty Overall a very low quality experience
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 23 May 2024
John,First and foremost we would like to thank you for taking the time and leaving a review. We use feedback as your to better our guests experience. We are sorry to hear your stay did not go as expected. We hope to welcome you back to better serve you.Kind regards

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 23 May 2024
Carlos, Thank you for taking the time and leaving a review. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Jasmine, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Glendale Express Hotel on 23 May 2024
Jasmine, Thank you for leaving a review. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 23 May 2024
JIn, Thank you for leaving a review. We hope to welcome you back in the near future.Kind regards

4/10 Poor

RICARDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Glendale Express Team on 22 May 2024
Hi Ricardo,Thank you for leaving us a review on your recent stay with us. We value your feedback and hope to serve you better next time!

6/10 Okay

Margarita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms need a whole renovation looks out of date
Stayed 1 night in May 2024
Response from The Glendale Express Team on 21 May 2024
Hi Margarita,Thank you for taking the time to leave us a review on your recent stay here with us. We appreciate your feedback and hope to get the chance to better serve you next time!

2/10 Terrible

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Internet only tv you have to stream from your own device. WiFi keeps kicking you off so you end up watching tv on your phone.
Stayed 4 nights in May 2024
Response from The Glendale Express Team on 21 May 2024
Hi Jason,Thank you for leaving a review on your stay here with us. We appreciate your feedback. We are currently working on our WIFI upgrades and apologize for any inconvenience the wifi might have caused you during your stay. We hope to get the chance to better serve you next time!

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from The Glendale Express Team on 21 May 2024
Hi Nadia,Thank you for taking the time to leave us a review on your recent stay here with us. We appreciate your feedback and hope to welcome you back in the future!

4/10 Poor

Michelle Dianne

Travelled with family
Disliked: Property conditions & facilities
THE GOOD: This is a funky, retro hotel that plays 60s light rock in the front desk area. It is old although it has been renovated some, such as new room lights and flooring. The room seemed clean. The hotel is located in a residential neighborhood that looks nice and is close to the 134 Freeway. We did not hear any freeway noise. THE BAD: The beds are hard. The refrigerator in my room was running loudly at times. It was difficult to sleep because the room was cold at night and there were only a sheet and light blanket on the beds. We could see no additional blankets in the room. THE UGLY: The view from our room was of a large dumpster. Hotel exterior and interior are in need of renovation; they are stuck in the 1960s, in a bad way.
Stayed 1 night in May 2024
Response from The Glendale Express Team on 20 May 2024
Hi Michelle,Thank you for sharing your detailed feedback with us. We're glad you enjoyed the unique ambiance of our retro hotel and appreciated its cleanliness and convenient location. We apologize for the discomfort you experienced with the firmness of the beds, noise from the refrigerator, and the lack of adequate bedding. We'll address these issues promptly to ensure a more comfortable stay for our guests in the future. Regarding the view and the overall aesthetic, we understand your concerns and are continuously working towards improvements. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.

10/10 Excellent

Wafa

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 1 night in May 2024
Response from The Glendale Express Team on 19 May 2024
Hi Wafa,Thank you for taking the time in leaving us a review on your stay here with us. We appreciate your feedback and hope to welcome you back in the future!

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
The hotel is older and could definitely use a renovation (which they have begun in some areas). The lighting in the room is very limited. They don’t have cable just Chromecast. I wasn’t aware of this until arrival
Stayed 4 nights in May 2024
Response from The Glendale Express Team on 19 May 2024
Hi Amanda,thank you for leaving us a review on your stay here with us. We appreciate your feedback and hope to serve you better next time!

10/10 Excellent

scott, Riverside

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fast easy check in.
Stayed 1 night in May 2024
Response from Glendale Express Team on 20 May 2024
Hello Scott,Thank you for sharing your feedback!Kind Regards,

10/10 Excellent

sachin

Liked: Cleanliness, staff & service, property conditions & facilities
All good hotel
Stayed 2 nights in May 2024
Response from Glendale Express Team on 17 May 2024
Hello Sachin,Thank you for sharing your experience! We hope to see you again soon.Kind Regards,

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and it was adequate amount of space in the room. The room was clean upon arrival. The WiFi was great in the room.
Stayed 3 nights in May 2024
Response from Glendale Express Team on 17 May 2024
Hello Rachel,Thank you for your feedback. We hope to see you again next time!Kind Regards,

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older facility, It’s very clean everything worked fine in the room. The staff was very polite . The only thing I didn’t like was that there was no TV, meaning you had to cast from your phone or tablet and watch Netflix or whatever app you have. I honestly don’t recall if that info was in the description of the place in Expedia or not, but it was different. Overall, would recommend though.
Stayed 1 night in May 2024
Response from The Glendale Express Team on 14 May 2024
Hi Deborah,Thank you for leaving us a review on your stay and experience here with us. We apologize if the Chromecast inconvenienced you in any way, that is definitely not the experience we like to deliver to our guests. We hope to serve you better next time.

6/10 Okay

jennifer constantino

Stayed 1 night in May 2024
Response from The Glendale Express Team on 15 May 2024
Hi Jennifer,Thank you for taking the time to leave us a review on your stay with us. We appreciate your feedback and hope to serve you better next time!

10/10 Excellent

Maral

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, good when you have kids, I wish they have breakfast, they just had coffee, tea and some cookies.
Stayed 3 nights in May 2024
Response from The Glendale Express Team on 13 May 2024
Hi Maral,Thank you for leaving us a review on your recent stay with us. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024
Response from The Glendale Express Team on 14 May 2024
Hi Cheryl,Thank you for leaving us a review. We appreciate your feedback and hope to welcome you back in the future!

6/10 Okay

KATHERINE

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is old and outdated. In need of upgrades such as carpet, painting and basic cleaning. Grossly overpriced but served the one night purpose. I would not recommend or stay again.
Stayed 1 night in May 2024
Response from The Glendale Express Team on 13 May 2024
Hi Katherine,Thank you for taking the time to leave us a review on your recent stay with us. We appreciate your feedback and are sorry we did not meet your expectations.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the vibe of this hotel. Staff was amazing and very helpful and accommodating. Rooms were so-so, but good for not being there except to sleep.
Stayed 2 nights in Apr 2024
Response from The Glendale Express Team on 13 May 2024
Hi Rachel,Wow! thank you for leaving us a 5 out of 5 review. We truly appreciate your feedback and are glad to hear you enjoyed the staff excellent hospitality! We hope to welcome you back in the future!

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The toilet in our room would start leaking sometimes when it flushed (room 311) but other than that everything was good.
Stayed 1 night in May 2024
Response from The Glendale Express Team on 13 May 2024
Hi Ashley,Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience you experience with the toilet leaking. We hope to serve you better in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from The Glendale Express Team on 14 May 2024
Hi Michael,Thank you for taking the time to leave us a review. We appreciate your feedback and hope to welcome you back in the future!

6/10 Okay

Jesus

Travelled with family and small children
Liked: Staff & service
I Like easy acces to rooms and the Hotel location, Pool etc. I didnt like that there wasn't microwaves and no breakfast service.
Stayed 4 nights in May 2024
Response from Lala on 13 May 2024
Thank you for sharing your feedback! We're glad you enjoyed our convenient location and easy room access. Your comments regarding the lack of microwaves and breakfast service are duly noted and will be considered for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience next time.

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is clean 1970’s hotel retro fun. The staff was amazing. Our room had all we needed. Great massager shower head, adorable retro tiny fridge, comfy bed and crisp sheets. And it had nothing we didn’t need and hence the great deal. They actually passed on those savings. The location was perfect. Yes, you can hear the highway ( which is also what makes it convenient ) but it’s near downtown Glendale , an amazing Cuban bakery AND close to In and Out. CA yummy. The room had Great Mountain View’s . Nice safe area. After a huge Airbnb flop where the hosts couldn’t locate our key ( and the sun was setting ) we quickly were forced to cancel and find a new place to stay - last minute. Thats when we found this hotel and zipped on over. Less expensive to have two rooms a night at Glendale Express than it was going to be at the two bedroom Airbnb ( plus we got a pool and hot tub ). I will stay there again - definitely! (:
Stayed 3 nights in May 2024
Response from Lala on 13 May 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us and appreciated the retro charm of our hotel. It's fantastic to know that our staff made your experience memorable and that you found everything you needed in your room. We're glad our location and amenities met your expectations, and we look forward to welcoming you back again soon!

10/10 Excellent

Toshiro

Stayed 3 nights in Mar 2024
Response from Lala on 13 May 2024
We appreciate the perfect score! Looking forward to hosting you again soon.

6/10 Okay

Bruno

Stayed 6 nights in May 2024
Response from Lala on 13 May 2024
Thank you for your rating and feedback. We appreciate your stay with us and hope to exceed your expectations on your next visit.

8/10 Good

Venous

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an OK stay for us, the front desk was helpful and kind. The location is a bit odd, near the freeway. We are going to give this hotel another shot in June, and I will re-review.
Stayed 1 night in Apr 2024
Response from Glendale Express Team on 11 May 2024
Hello Venous,Thank you for sharing your feedback. We hope to see you again soon!Kind Regards,

2/10 Terrible

Virginia, Clovis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update property smells Sink was clogged no shampoo or conditioner no blankets
Stayed 2 nights in May 2024
Response from Glendale Express Team on 11 May 2024
Hello Virginia,Thank you for sharing your feedback. We are sorry you had a poor experience and hopefully can be given a second chance to make things right.Kind Regards,

10/10 Excellent

Manohar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for family!
Stayed 1 night in May 2024
Response from Glendale Express Hotel on 11 May 2024
Manohar. Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you back in the near future.Thank you

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Bonny at the front desk was really great to us! Good place to stay for a couple nights.
Stayed 2 nights in May 2024
Response from Glendale Express Hotel on 11 May 2024
Kayla, We are glad to hear you enjoyed our customer service and your stay. We hope to welcome you back in the near future.Thank you

10/10 Excellent

Arley

Stayed 1 night in Apr 2024
Response from Glendale Express Team on 11 May 2024
Hello Arley,Thank you for sharing your feedback. We hope to see you again soon!Kind Regards,

6/10 Okay

Mehmet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for staying however no idea why our security deposit takes 1 weeks to receive. Staying 5 hotels before this all same days returned !!
Stayed 1 night in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Mehmet,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cute inn. The rooms were nice and clean. I loved the intentional '60s decor and feel of the place. Love the flamingos . Will definitely be staying here again when we come back in October or November. Staff was polite. Parking was easy. Hot tub and pool were clean as well as the area surrounding them. No vending machines except to CVS vending machine which actually came in very handy since we forgot a toothbrush. They did have ice maker. The front desk was kind enough to make me a cup of coffee at 5:00 in the morning before they were set up. Beds were comfortable enough regular spring Style beds. Only complaint I could have at all would be that the body wash and conditioner were not filled in the room but we brought our own so it didn't really matter for us. Plus I'm sure that they would have filled it if we had asked . My son only noticed because he didn't want to smell as flowery as me and my daughter. Close to some nice shopping areas. Close to lots of food options. It was perfect for us.
Stayed 2 nights in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Patricia,Thank you for your feedback! We hope to see you again in the near future!Kind Regards,

4/10 Poor

Sithavong

Disliked: Cleanliness, property conditions & facilities
Old and smelly
Stayed 2 nights in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Sithavong,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

10/10 Excellent

Alexis

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Express Team on 10 May 2024
Hello Alexis,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Luis,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, pool and location. Too bad half the hotel, restaurant and bar are under construction. Continental breakfast was coffee and pop tarts.
Stayed 2 nights in Apr 2024
Response from Glendale Express Team on 10 May 2024
Hello Mike,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

6/10 Okay

Rosa

Disliked: Property conditions & facilities
My family stays here when we come to town for a ball game. Just a 10 minute drive from the stadium. This stay… Carpet in room was filthy. Luke warm water for shower. If you have an iPhone, their TVs are not very compatible as you have to cast from your phone to watch anything. Ice machine on 4th & 3rd floors were not working. Disappointed considering we’ve stayed multiple times
Stayed 3 nights in May 2024
Response from Glendale Express Team on 10 May 2024
Rosa,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

8/10 Good

Joe

Business traveller
Liked: Staff & service
Staff was kind and friendly
Stayed 3 nights in Mar 2024
Response from Glendale Express Team on 10 May 2024
Hello Joe,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

6/10 Okay

Jay

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Jay,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

6/10 Okay

VIRAJ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Viraj,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
When I travel to Glendale for work or events I spend very little time in a hotel. Sleep and grooming are the most important factors for me. Their beds are awesome, I rarely hear noise from other guests, and the bathrooms are functional with ample hot water. Yes, the hotel is older, but they are doing slow and steady to update it over time. For the price per night it can't be beat, unless you want a gym, continental breakfast, and a lobby with a vibe.
Stayed 4 nights in Apr 2024
Response from Glendale Express Team on 10 May 2024
Hello Jason,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

10/10 Excellent

Elizabeth

Stayed 1 night in May 2024
Response from Glendale Express Hotel on 25 May 2024
Elizabeth, Thank you for taking the time to leave a review. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Cinthia,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,

8/10 Good

Lexie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, the lobby is decorated MCM and very cute. The room was a little out of date but was very clean and the bed was comfortable.
Stayed 1 night in May 2024
Response from Glendale Express Team on 10 May 2024
Hello Lexie,Thank you for sharing your experience. We hope to see you again soon!Kind Regards,