They are after of your payment and doesn’t care about the safety of the guests. We arrived past 2 in the morning from the airport and the door was locked. The staff got your credit card and ID at the window. After payment, the homeless approached us and we tried to talk to the staff that we wanted to get inside the lobby door, but, she ignored our request. We go straight to our unit with the key and got inside, locked the door and wait until 7am to check out and transfer to other property.