2/10 Terrible
Ollie
Travelled with family, Travelled with family and small children
24 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to send some pictures. This hotel is horrible ceiling in shower falling in. Trash outside everywhere. Homeless people walking by window. Dirty Towels all over the parking lot and stairs.The telephone didnt even have a cord to it. The room was filthy the floor was so dirty my sons white socks were black. There was stains all over the bed spread. The front desk staff was rude and didnt know answers to questions. We came in hot and tired. The aircondition didnt work. Warm air very low. No buttons on air condition.The microwave was dirty look like old grease. Went to put the old shade down and noticed it wasnt attatched just hanging on the side of the window! I walked up to the front desk staff and the tokd me they would call maintance wjome was also the cleaning person. Never showed an hr later i went back up to ask staff said 1/2 hr she would be there by midnight not fixed i put up top blanket. Tried to fall asleep. The bright light outside prob because of crime.. came through the white blanket. My kids sleeping finally.. the upstairs guest decided to come home have a party..stomping and coming up and down the stairs screaming. We had to get up at 4 am to return car. 20 dollars to park far away..and the luggage trolly the one btw, wheels was broke! Worst hotel ever in my 30 years staying at Wyandham. Never ever ever..didnt sleep was too scared. I wish i never boooked it 189.00 i want my money back
Ollie
Stayed 1 night in Jun 2024