Overall the place is good. We reserved a 6 person pod for our family. We arrived early and were bumped to a 8 person pod which was nice. There was a 40 pound early check in fee which seemed a little steep for no reason. The cost of the rental was again fairly steep, but I guess expected given the location and the fact it is in London city, not the outskirts. FYI - literally any amenity or thing desirable for a normal room rental (ie: hair dryer) is a steep price as well.
Property is nice, all good for my family of 4 with two kids, price is steep though.