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The Milestone Hotel

Photo gallery for The Milestone Hotel

Featured image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Milestone Hotel

VIP Access

The Milestone Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
1 Kensington Court, London, England, W8 5DL

Explore the area

  • Popular LocationKensington Palace3 min walk
  • Popular LocationHyde Park11 min walk
  • Popular LocationNatural History Museum17 min walk
  • AirportLondon (LHR-Heathrow)33 min drive

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About this area

London

Located in London's London City Centre neighbourhood, The Milestone Hotel is in the city centre and near a metro station. Kensington Palace and Thackeray Gallery are cultural highlights, and travellers looking to shop may want to visit Kensington Church Street and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium.
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Map

What's nearby

  • Kensington Church Street - 3 min walk
  • Kensington Palace - 3 min walk
  • Thackeray Gallery - 4 min walk
  • Hyde Park - 11 min walk
  • Natural History Museum - 17 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • Chenestons — 1 min walk
  • Conservatory — 1 min walk
  • Cote Bistro - 2 min walk
  • The Prince of Wales - 4 min walk
  • Dirty Bones - 4 min walk

About this property

The Milestone Hotel

Luxury London hotel in London City Centre, walk to Kensington High Street
This smoke-free hotel features a restaurant, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and valet parking. All 62 soundproofed rooms feature free wired Internet and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, WiFi and LCD TVs.
The Milestone Hotel offers 62 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The Milestone Hotel is listed in the 2020 Travel + Leisure 500.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 61 per night)
  • Valet parking on site (GBP 61 per night)

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: GBP 32-32 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Indoor pool
  • Private picnics
  • Spa services

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 100
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 32 and GBP 32 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Self-parking fee: GBP 61 per night
  • Valet parking fee: GBP 61 per night
  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 228 out of 271 reviews
5 - Excellent 84%
Rating 4 - Good. 34 out of 271 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 271 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 271 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 271 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best boutique hotel in London
Milestones the best boutique 5 stars hotel in London. Stay in this hotel you feel like your own home. All the staffs so friendly and always give you excellent services. The breakfast the best quality and so healthy and so delicious. The location absolutely the best and so convenient go to everywhere. I give 4 thumbs to this hotel.
Stayed 5 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite London hotel and look forward to staying here when we visit the UK.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My partner and my daughter stayed there for her 17th birthday and they had the best experience, staff very welcoming ,especially Tom from main reception.the room was beautiful and bed very comfortable , they also had some treatments on Friday afternoon and they where pleased about them, Fiona done a good job.i would definitely recommend this hotel for everyone and thank you all the staff for looking after us and we will be back
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Simply amazing Historic building with modern amenities Service was first class
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020