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Reviews of St. James' Court, A Taj Hotel, London

4 out of 5
St. James' Court, A Taj Hotel, London
54 Buckingham Gate, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 925 out of 1351 reviews" "
Rating 8 - Good. 248 out of 1351 reviews" "
Rating 6 - Okay. 90 out of 1351 reviews" "
Rating 4 - Poor. 48 out of 1351 reviews" "
Rating 2 - Terrible. 40 out of 1351 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Landon B.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Walkable to tube station! Staff friendly!
Stayed 5 nights in May 2024

10/10 Excellent

Lyla, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The service was the best. Breakfast was outstanding. We stayed for 7 nights and would stay again. It's less than a ten minute walk to Buckingham Palace and a little bit of a longer walk to Westminster Abbey but walkable. The only thing would be that the rooms were a bit warm even after adjusting the temperature. Also, it would be nice to have walkin showers without tubs for those of us up in age with mobility problems. Otherwise it was great. I would have liked to try the Spa! Next time!
Stayed 7 nights in May 2024

10/10 Excellent

Andy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff
Stayed 2 nights in May 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff was extremely helpful and polite. Great location, you can walk to everything. We received a complimentary upgrade on our room. The breakfast was delicious, everything you could ask for is available.
Stayed 3 nights in May 2024

2/10 Terrible

Diamond

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s location is extremely hard to beat and the staff is impeccable.
Stayed 2 nights in May 2024

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the main reason we keep returning. It’s always a beautiful stay at St. James and the Taj!
Stayed 2 nights in May 2024

8/10 Good

Francis W Asprion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 7 nights in May 2024

10/10 Excellent

Robert

Close to everything
Stayed 5 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of London. Gracious staff and restaurants not to be missed. Room accommodations exceeded our expectations. Would highly recommend for future visitors.
Stayed 3 nights in May 2024

4/10 Poor

Park

Travelled with family
Disliked: Amenities, property conditions & facilities
There are least two sections to the hotel, old and new. The front section facing the street is the old section and the new section is at the back of the property across a courtyard. Our first room, unbeknownst, was in the old section and was very OLD, shabby, especially considering the quite expensive price. Worn carpeting, cheap furniture with stains, 50 year old bathroom plumbing…. Faced into a decrepit courtyard with trash, HVAC equipment, overgrown weeds. Would not pass for a luxury hotel room in any fashion; supposedly a “Junior Suite” which was an upgrade. Very bad. We upgraded again and spent more money for a room-suite in the new building which was much better, quite nice but ridiculously expensive. Great location but we would not go back.
Stayed 5 nights in May 2024

10/10 Excellent

Thomas, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all aspects. 5 stars
Stayed 3 nights in Apr 2024

10/10 Excellent

Ruth Isela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location
Stayed 4 nights in May 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 10 nights in May 2024

10/10 Excellent

michael

Travelled with family
Liked: Amenities
Beaufiful property, safe, upscale living thats close to stores, pubs, buss and tourist sites.
Stayed 6 nights in May 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
We upgraded our room but TV did not work the whole time we stayed 9 days and our door did not lock. They did credit us back for upgrade and very polite
Stayed 9 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive, welcoming staff. All went out of their way to make our stay very enjoyable. Food in all their restaurants was exquisite. Would stay there again in a heartbeat
Stayed 5 nights in May 2024

10/10 Excellent

Marion Lurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at the St. James, safe, clean rooms. Very walkable area and would stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 3 nights in May 2024

6/10 Okay

Ravindra K., North Andover

Travelled with family
The location of this property is very good. Walking distance from many historical places
Stayed 4 nights in May 2024

10/10 Excellent

Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly and accommodating.
Stayed 4 nights in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was anazing
Stayed 3 nights in May 2024

10/10 Excellent

Monalika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Robert Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer Crump

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and the staff was amazing! I will be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. James Hotel is a five star experience. The staff very friendly and professional. Our room was very spacious ( junior suite ) with very comfortable king bed . Bathroom was spacious and clean. I highly recommend this hotel when staying in London. David on the Rock 🇨🇦
Stayed 1 night in May 2024

8/10 Good

Bianca

Stayed 1 night in May 2024

10/10 Excellent

sudha, gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Kate

Stayed 3 nights in Apr 2024

10/10 Excellent

jenny

Stayed 2 nights in Mar 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, food was delicious, amazing location. We will stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel. I’ve stayed at throughout Europe. The staff was so welcoming. The property was beautifully appointed - just a great place and an amazing value.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My great staff lovely hotel
Stayed 1 night in Apr 2024

10/10 Excellent

James, Odenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 6 minute walking distance from Buckingham Palace and the Palace of Westminster which is in the opposite direction is also a short walking distance away. The staff are extremely professional and kind, and the rooms are breathtaking with awesome views directly below.
Stayed 2 nights in Apr 2024

10/10 Excellent

Orlando

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with attentive staff that is conveniently located near popular British attractions, ex. Buckingham Palace and Westminster Abbey. Would stay here again when visiting London.
Stayed 4 nights in Apr 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
REALLY nice and easy stay. Would go here again
Stayed 7 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and very helpful staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, staff & service
Ideal for a one night stay in london in a hotel which is a bit different.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, even large bathrooms, comfortable beds, excellent concierge service, less than 5 min walk to St. James's Park Tube station, helpful courteous staff. Highly recommend and would stay there again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay there again. An Amazing Hotel!!!
Stayed 5 nights in Apr 2024

6/10 Okay

Deomatie

Travelled with family
Liked: Amenities
Staff excellent no complains there, Properly is terrible because of renovations, We were never told no signs I almost fell. Because of a carpet that was placed in front of elevator. No Wi-Fi on the first day furniture is in terrible condition very dated these rooms. We will not be going back there.
Stayed 6 nights in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but slightly dated Staff are great but….. Front desk and Halls are heavily scented - to the point of almost unbearable - my wife who is allergic to such senses would have insisted on checking out the moment we entered Systems not great - three ties to get room key right On a positive they did upgrade the room
Stayed 2 nights in Apr 2024

10/10 Excellent

Laarni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent- from the time we got out of the cab- the staff was there assisting us as welcoming us. Check in was a breeze. Jeff at the front desk was very helpful. My room was upgraded, that was a pleasant surprise. There were other amenities like safe na and spa but I didn’t avail of it, maybe on my next stay. Daily room cleaning was good. Excellent breakfast choices. Excellent staff, hotel is good location.
Stayed 5 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with partner
Really enjoyed our stay here. Upgraded room was much appreciated. Staff were so friendly and helpful, breakfast was delicious and dinner in the House of Ming was exceptional. Location couldn’t be surpassed-so many attractions within walking distance. Well done to all! Looking forward already to returning to your fabulous hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sally, Comox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The location can’t be beat and the staff is thoughtful, polite And attentive. The excellent breakfast is an added bonus. We will definitely stay here on any future trips to London.
Stayed 9 nights in Apr 2024

10/10 Excellent

Kevin, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of London. We will go back next time we visit.
Stayed 4 nights in Apr 2024