Great stay. Surprise trip away for my girlfriend's 29th birthday. The hotel was great and organised a cake and fruit basket for us at an extra charge. Added the extra touch of balloons and a card (girlfriend said that was very sweet). Had an afternoon tea at The Wellington just around the corner, very nice!! The room was great size wise and even had our own little balcony. The bathroom has a bath/shower combo with great pressure and it was honestly nice to have a bath as we only have a shower at home. The food was of high quality and the staff on duty were always exceeding polite! Even provided us larger drinking glasses for water and an extension cable as there were limited plugs. They even provided complimentary little slippers which was a well appreciated touch! We opted not to have the room serviced as there wasn't really a need, you don’t replace towels/bed linen after every use at home so no need while away, easy to clean up after yourselves.
Only downsides were not enough plugs, small teacups, no coat rack for outside jackets, lack of communication with The Wellington regarding having prepaid for afternoon tea and silverfish in the bathroom (reported to reception on departure - not before as it isn't necessarily preventable/their fault, only really reported so they knew and could take action if needed)