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Park Hotel

2.5 star property
Suburban hotel in Ilford with free parking

Choose dates to view prices

Park Hotel sits along the peaceful Thames River, offering travelers a welcoming base. Guests stay connected with in-room WiFi and enjoy convenient self parking. The spacious banquet hall is perfect for gatherings with friends or productive meetings with colleagues.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$95
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Private bathroom
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Private bathroom
Coffee/tea maker
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Private bathroom
Coffee/tea maker
Electric kettle
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

Twin room

Twin room

Highlights

Heating
Connecting rooms available
Kitchen
LCD TV
Portable fan
Private bathroom
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is NZ$313
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE

What's nearby

  • Queen Elizabeth Olympic Park - 11 min drive - 8.9 km
  • ExCeL Exhibition Centre - 14 min drive - 10.3 km
  • Westfield Stratford City - 16 min drive - 10.9 km
  • London Stadium - 16 min drive - 11.5 km
  • O2 Arena - 20 min drive - 13.2 km

Getting around

  • Ilford Station - 13 min walk
  • Gants Hill Underground Station - 13 min walk
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬9 min walk
  • ‪Valentine's Park Cafe - ‬6 min walk
  • ‪Fat Joe's Burgers & Grills - ‬11 min walk
  • ‪Naan Staap - ‬13 min walk
  • ‪Luigi's Restaurant - ‬8 min walk

About this property

Park Hotel

Hotel near Thames River
Park Hotel provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A TV in reception, a 24-hour front desk and a banquet hall
Room features
All 60 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Kitchens, electric kettles and daily housekeeping

Similar properties

Exterior

Cranbrook Hotel

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
6.2 out of 10, 1,001 reviews
The price is NZ$81
includes taxes & fees
22 Nov - 23 Nov
Cranbrook Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Frequently asked questions

Is Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Park Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Park Hotel on 10 Nov 2025 start from NZ$95.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Park Hotel?

Self-parking is free at this property.

What time is check-in at Park Hotel?

Check-in start time: 1 PM; check-in end time: 8 PM.

What time is check-out at Park Hotel?

Checkout is at 11 AM.

Where is Park Hotel located?

Located in Cranbrook, this hotel is within 6 miles (10 km) of Thames River, Westfield Stratford City and London Stadium. ExCeL Exhibition Centre and Tottenham Hotspur Stadium are also within 9 miles (15 km). Gants Hill Underground Station is 13 minutes by foot and Redbridge Underground Station is 25 minutes.

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Reviews

Park Hotel Reviews

6.4

6.8

Cleanliness

7.0

Location

7.0

Staff & service

5.0

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 150 out of 1003 reviews
Rating 8 - Good. 328 out of 1003 reviews
Rating 6 - Okay. 240 out of 1003 reviews
Rating 4 - Poor. 127 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

Reviews

4/10 Poor

Ade

The room was not heated and the tv remote is not working
Stayed 1 night in Sep 2025

8/10 Good

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well.
Stayed 4 nights in May 2025

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smelly
Stayed 3 nights in Dec 2024

6/10 Okay

Meena

Noise Cleanliness good
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, wouldn't recommend it at all.

This is one of the terrible hotels to stay in my opinion. see attached photos and videos 1. There was spiders in the room, see photo 2. There were flies in the room. 3. The lady in the reception didnt bother answering any questions rather was busy in her phone talking to someone all the time. 4. Room was nowhere near clean enough, including the carpet. 5. Kettle provided was not clean.
Stayed 1 night in Dec 2024

6/10 Okay

Rudy

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door couldn't close or lock. Room and bathroom was clean. Receptionist lady was nice. There was security at entrance, otherwise the hotel wouldn't seem safe. I'm guessing the hotel is also being used as temporary accommodation for people waiting for a house or could be asylum seekers waiting for permanent accommodation. (I could be wrong).
Stayed 3 nights in Apr 2024

6/10 Okay

Ayesha

Liked: Amenities, property conditions & facilities
Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
Stayed 1 night in Apr 2024

2/10 Terrible

Des

Disliked: Cleanliness, staff & service

Bad Service

Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)
Stayed 2 nights in Jun 2023

2/10 Terrible

wajeeha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
Stayed 1 night in Feb 2025

2/10 Terrible

xu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

She has brought shame to her hotel!

I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

ABCD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2025

2/10 Terrible

Daiva

Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Urgent Complaint – Bedbug Problem in My Room Dear [Hotel Name] Management, I am writing to formally complain about the unacceptable conditions in my room. During my stay, I was bitten by bedbugs at night, which made it impossible for me to sleep. This has caused me significant discomfort, and I am now concerned that I may need to see a doctor. This situation is extremely distressing and must be taken seriously. I kindly request an immediate investigation of the room, appropriate action to resolve the issue, and compensation for the inconvenience and potential medical costs. I expect your urgent response.
Stayed 3 nights in Aug 2025

8/10 Good

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff helpful
Stayed 2 nights in Aug 2025

8/10 Good

Arlindo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay .
Stayed 1 night in Jun 2025

4/10 Poor

Jacey Jay

Disliked: Cleanliness, amenities
Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
Stayed 5 nights in Mar 2025

10/10 Excellent

Rishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Very Convenient and safe Thank you
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE

WE DIDNT STAY!!! Awful experience! We were seeing a show & booked this “cheap” option just to sleep the night instead of travelling home, instead we just travelled home We decided to check-in about 4pm on arrive the place we could describe was a hotspot for a lot of unsavoury characters After a short wait regarding our booking etc.. we we’re told on there system our booing was cancelled & there going to send us to there “Sister Hotel” reluctantly we went there & that place made my family & children uncomfortable so decided not to stay Awful experience very unprofessional & when asked by staff what was my complaint there simply couldn’t understand. We watched show & drove back home Hotel.com not being very responsive to help get a refund also how do there partner with a hotel like this I made the mistake of choosing cheap option & I got the exactly what I paid for Lesson learnt especially reading reviews!
Stayed 1 night in Apr 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in London

Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Liked: Staff & service

Not the best nights sleep.

Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.
Stayed 1 night in Apr 2025

2/10 Terrible

Devene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
Stayed 4 nights in Apr 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to another hotel as our room was not ready. Most inconvenient.
Stayed 1 night in Apr 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rokayya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

6/10 Okay

Alun

Liked: Cleanliness
Disliked: Amenities
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Stayed 1 night in Feb 2025