Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Luxury hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Breakfast, lunch and dinner served
Property preview
Terrace/patio
Loft Suite
Loft Suite | Living area
Charlotte Street Hotel, Firmdale Hotels, in the heart of London offers a sophisticated retreat. Guests can book massages and spa treatments, enjoy breakfast at Oscar restaurant, and use in-room WiFi. Previous guests consistently praise the helpful, attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
The current price is NZ$1,229
includes taxes & fees
28 Sept - 29 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

Loft Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Superior Loft Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

1 Bedroom Virginia Woolf Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Luxury Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Heating
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Designer toiletries
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Heating
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Located in London City Centre, a neighbourhood in London, Charlotte Street Hotel, Firmdale Hotels is in the entertainment district and near a metro station. The British Museum and Marble Arch are notable landmarks, and travellers looking to shop may want to visit Tottenham Court Road and Oxford Street. Travelling with kids? Don't miss London Eye and ZSL London Zoo.
Map
15-17 Charlotte Street, London, England, W1T 1RJ

What's nearby

  • Russell Square - 9 min walk - 0.8 km
  • The British Museum - 9 min walk - 0.8 km
  • Leicester Square - 11 min walk - 1.0 km
  • Piccadilly Circus - 14 min walk - 1.2 km
  • Trafalgar Square - 17 min walk - 1.5 km

Getting around

  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Station - 6 min walk
  • Heathrow Airport (LHR) - 56 min drive

Restaurants

  • ‪Italian Bear Chocolate - ‬1 min walk
  • ‪Fitzroy Tavern - ‬1 min walk
  • ‪ROKA Charlotte Street - ‬1 min walk
  • ‪Where the Pancakes Are - ‬1 min walk
  • ‪Newman Arms - ‬2 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

Luxury boutique hotel near Russell Square
Near The British Museum and Oxford Street, Charlotte Street Hotel, Firmdale Hotels provides a terrace, a library and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Oscar, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Additional perks include:
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), wedding services and tour/ticket information
  • Multilingual staff, a 24-hour front desk and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Secured valet parking on site (GBP 70 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oscar

Things to do

  • Full-service spa
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 78.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 28 per person
  • Valet parking fee: GBP 70 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Is Charlotte Street Hotel, Firmdale Hotels pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Charlotte Street Hotel, Firmdale Hotels?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Charlotte Street Hotel, Firmdale Hotels on 28 Sept 2025 start from NZ$1,229.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charlotte Street Hotel, Firmdale Hotels?

Valet parking is available for GBP 70 per day.

What time is check-in at Charlotte Street Hotel, Firmdale Hotels?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Charlotte Street Hotel, Firmdale Hotels?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Charlotte Street Hotel, Firmdale Hotels located?

This family-friendly London hotel is located in the entertainment district, within a 10-minute walk of Tottenham Court Road, Russell Square and University College London. The British Museum and Leicester Square are also within 15 minutes. Goodge Street Underground Station is only a 4-minute walk and Tottenham Court Road Underground Station is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.