The apartment is and located in West Kensington. The first thing that greeted us was an overwhelming smell of bleach which lasted for two days. It was so strong that we had to leave the window open so that we could sleep. Its is a pity this could be a nice place as the apartment is a good side. Beds were made with white fresh linen. but pillows so flat we had to put towels under to give some substance. Bathroom probably was the worst feature, just in need of a seriously good clean and cracked tiles on floor Ceiling cracked and bulging and when bleach smell subsided there was an odour from the bathroom. The dishwasher did not work, handles loose from doors. when we mentioned handles on leaving Mark said oh yes I know.... if you know sort it... such an easy thing to remedy. New doors fitted on old kitchen cupboards, but open one and no cupboard inside just empty dirty space. we were out all day and did not cook in the apartment (just breakfast) just as well as only minimal utensils. however by far the worst issue for us was the fact that you could hear all movement from the floor above in the main bedroom. We were awoken at 6/7 am with people walking over head moving cases etc. not sure how this could be solved. It is a 40minute journey from liverpool station with no delays, something to take into consideration if arriving into stansted airport. Tesco express and waitrose around the corner which was convenient.