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COMO Metropolitan London

5.0 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

COMO Metropolitan London, in the city's heart, offers an urban retreat. Guests can book treatments at COMO Shambhala spa, savor meals at NOBU, or stay fit in the 24-hour gym. Enjoy complimentary in-room WiFi and staff ready to ensure a smooth stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Breakfast available
The current price is NZ$892
includes taxes & fees
16 Nov - 17 Nov

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (City)

Deluxe Room (City)

Deluxe Room (City)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park)

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite

City Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan)

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park)

Suite (Park)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park)

Junior Suite (Park)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City)

Junior Suite (City)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan)

Suite (Metropolitan)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
19 Old Park Lane, London, England, W1K 1LB

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Oxford Street - 15 min walk - 1.3 km
  • Marble Arch - 15 min walk - 1.3 km
  • Piccadilly Circus - 16 min walk - 1.4 km

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪The Colony Club - ‬1 min walk
  • ‪Theo Randall - ‬2 min walk
  • ‪London Hilton Park Lane Bar - ‬1 min walk

About this property

COMO Metropolitan London

Luxury family-friendly hotel near Hyde Park
Located close to Buckingham Palace and Marble Arch, COMO Metropolitan London provides concerts and live shows, dry cleaning/laundry services and a bar. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to a facial, a massage or hydrotherapy at the on-site spa. The on-site restaurant, NOBU, offers lunch and dinner. Yoga classes are offered at the health club; the property also has a business centre, a steam room and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, English breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and wedding services
  • Bike parking, multilingual staff and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Highchairs, childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • TVs with cable channels and DVD players
  • Fridges, video game consoles and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 38 per person
  • Self-parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

Is COMO Metropolitan London pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at COMO Metropolitan London?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at COMO Metropolitan London on 16 Nov 2025 start from NZ$891.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at COMO Metropolitan London?

Self-parking is available for GBP 50 per day. Valet parking is available for GBP 50.00 per day.

What time is check-in at COMO Metropolitan London?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at COMO Metropolitan London?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is COMO Metropolitan London located?

This family-friendly London hotel is located in a shopping district, within a 5-minute walk of Park Lane, Hyde Park and Piccadilly. Hyde Park Corner and Green Park are also within 10 minutes. Hyde Park Corner Underground Station is 5 minutes by foot and Green Park Underground Station is 8 minutes.

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COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 821 reviews
Rating 8 - Good. 185 out of 821 reviews
Rating 6 - Okay. 37 out of 821 reviews
Rating 4 - Poor. 17 out of 821 reviews
Rating 2 - Terrible. 14 out of 821 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juliana Cayetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and plenty of amenities. Customer Service is excellent!
Stayed 6 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel. Special mention to manager Stefano
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay and the hotel exceeded our expectations. We had a wonderful
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right across from Hyde Park. Easy subway access from Heathrow and lots of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort

AMS

Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
Stayed 5 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur Ubaka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at the COMO Metropolitan. Wonderful location, setvice second to none. Quickly becomes my "go to" in London!
Stayed 3 nights in May 2025

10/10 Excellent

Zhanna

Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel very much. Its location can’t be better- Oxford st , Piccadilly - only 10 min walking. The staff is incredible ( thank you, Dula). Rooms are big and convenient. Breakfast is expensive. This is the only downside!
Stayed 4 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great, stylish hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very well located, and very walkable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, more of a 4 star stay though but price is reasonable compared to neighboring hotels. Spa is an absolute gem. Jana was amazing. Would stay here again as it was cozy, clean and quiet.
Stayed 3 nights in Dec 2022

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this 5-star hotel. The room was immaculate and incredibly comfortable, with a bed that was truly phenomenal — one of the best I’ve ever slept in. The staff were warm, attentive, and made me feel very welcome throughout my stay. I also thoroughly enjoyed the spa treatments, which were deeply relaxing and professionally delivered. The only downside was that the bar was closed during my visit, with no prior mention of this on the booking profile. As a result, drinks were only available in the lobby, which is relatively small, and the prices were quite high given the lack of a proper bar experience. That said, this didn’t overshadow the overall quality of my stay. I would absolutely recommend the hotel and would gladly return.
Stayed 1 night in Apr 2025

10/10 Excellent

Duccio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel now slightly out of date (it’s from the early 2000) but since it was over the top when built it is still great and great value

10/10 Excellent

LA TOUR MELAS S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing the views on to the park awesome. Very hot in London but the AC worked extremely well. The whole experience was brilliant
Stayed 3 nights in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Hyde Park from our room was great. Room was spacious and well designed. Excellent breakfast and breakfast service. Nobu restaurant in the hotel was very impressive, stylish and delicious. Once again excellent service there too. Such a convenient location it is well worth paying more than other hotels for the convenience, service, space and attention to detail.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay at COMO Metropolitan

Another wonderful stay at COMO Metropolitan, great attention to detail. I had a lovely room (801) looking East towards the city - great sunrises! A superb view. Sumptuous selection in the minibar! I had excellent interactions with all the staff especially Roland Rimóczi who was incredibly helpful. I'll be back for sure.
Stayed 4 nights in Nov 2023

10/10 Excellent

Wasseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024

8/10 Good

Polly Katherine

Liked: Cleanliness, property conditions & facilities
The hotel is close to many sights, however; I would not stay here again. This area is not good for "normal" people. We felt a bit uncomfortable because this whole area has a lot of wealthy people. The manager corrected a problem that we brought up and I appreciated her quick response. The rooms were high tech but not one of the best rooms I have stayed in during my trips to the UK. For the price, not really worth it.

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
Stayed 6 nights in Sep 2024

2/10 Terrible

Hyun Hee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically this hotel is not 5 stars or equivalent. The room was spacious. Other than that, they are old. Housekeeping is rude with entering guest’s room even when I answered come later. The staff in this hotel do not speak English well but they speak well in Spanish and Philippian English. Unless you are from South America, Spain or Philippines, please reconsider to stay in this hotel. Otherwise, there would be communication problems. The airconditioner was out of order. The breakfast was supposed to be included but the front desk told me wrong information that the breakfast was not included. They are total disasters. Please reconsider booking this hotel. They will ruin your trips in London.
Stayed 3 nights in Jun 2022