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Best Western London Ilford Hotel

4.0 star property
Suburban hotel in Ilford with a 24-hour front desk

Choose dates to view prices

Located near ExCeL Exhibition Centre, Best Western London Ilford Hotel offers a quiet retreat with its beautiful garden. Guests connect easily with in-room WiFi, save time with express check-in, and appreciate the convenience of a 24-hour front desk throughout their stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services
The current price is NZ$145
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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16 Nov - 17 Nov
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About the area

Map
3-5 Argyle Road, Ilford, England, IG1 3BH

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 9.3 km
  • ExCeL Exhibition Centre - 12 min drive - 8.9 km
  • Westfield Stratford City - 13 min drive - 11.3 km
  • London Stadium - 14 min drive - 11.9 km
  • O2 Arena - 17 min drive - 11.9 km

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Dixy Chicken - ‬5 min walk
  • ‪Saravanaa Bhavan - ‬5 min walk
  • ‪The Urban Chocolatier - ‬3 min walk

About this property

Best Western London Ilford Hotel

Upscale hotel near ExCeL Exhibition Centre
Best Western London Ilford Hotel provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • English breakfast (surcharge), express check-in and a 24-hour front desk
  • Smoke-free property and meeting rooms
Room features
All 65 rooms boast comforts such as free WiFi and room service.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Similar properties

Exterior

Best Western Greater London Hotel

  • Free WiFi
  • Breakfast available
  • Business services
  • 24/7 front desk
7.0 out of 10, Good, 309 reviews
The price is NZ$138
includes taxes & fees
16 Nov - 17 Nov
Best Western Greater London Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 7 for adults and from GBP 7 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Frequently asked questions

Is Best Western London Ilford Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western London Ilford Hotel?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western London Ilford Hotel on 12 Nov 2025 start from NZ$145.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western London Ilford Hotel?

Limited spots are available.

What time is check-in at Best Western London Ilford Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western London Ilford Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western London Ilford Hotel located?

Located in Valentines, this hotel is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 28 minutes.

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Reviews

Best Western London Ilford Hotel Reviews

7.2

Good

8.0

Cleanliness

6.8

Location

7.8

Staff & service

6.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 219 out of 967 reviews
Rating 8 - Good. 359 out of 967 reviews
Rating 6 - Okay. 192 out of 967 reviews
Rating 4 - Poor. 114 out of 967 reviews
Rating 2 - Terrible. 83 out of 967 reviews

Reviews

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, healthy breakfast and very kind staff
Stayed 5 nights in Sep 2025

8/10 Good

zaid

Liked: Cleanliness, staff & service, property conditions & facilities
The property was newly refurbished ,much better than the previous building. All materials were of good quality ..staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Yogi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 4 nights in Sep 2025

10/10 Excellent

Moez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conveniently located to shops, restaurants and train station. Staff were very helpful and accomodating. Room was great. Good breakfast also
Stayed 6 nights in Sep 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

Ibrahim

Disliked: Amenities, property conditions & facilities
Seem old and lot of noise around
Stayed 3 nights in Aug 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service
The stay was alright. I only didn’t like the shower because that was too small.
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service from the reception team was excellent. They helped me to find a parking space for free and we're generally very respectful and polite. The room was clean and had everything we needed. Negatives: Couple of the lights weren't working and the walls were thin so could hear noise from other guests. Parking was very limited but as mentioned, staff were very helpful - make sure you ask for advice at reception before paying for anything on Ringo!
Stayed 1 night in Nov 2025

6/10 Okay

Danny

Liked: Staff & service
Disliked: Cleanliness
The property itself was nice but there was very limited parking, a musty smell from the drains in the bathroom and also there was a £100 holding deposit charge that was not mentioned when booking which was a bit of a shock
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality for price

Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
Stayed 2 nights in Nov 2022

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
Stayed 3 nights in Apr 2023

4/10 Poor

BARON-VAHL

Disliked: Cleanliness

Showering with beetles

I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
Stayed 2 nights in Oct 2022

2/10 Terrible

malachi

Disliked: Staff & service, room comfort

Total Rubbish

I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
Stayed 1 night in Jul 2022

6/10 Okay

Winnie

Disliked: Property conditions & facilities
I would give this hotel a passing grade. The location is convenient — only a 3-minute walk to Ilford Station — and the front desk staff are very friendly. However, the building is quite old, and noise travels a lot. You can clearly hear footsteps from the hallway and the room above, so if you’re a light sleeper, this might not be ideal. Housekeeping was also disappointing. They didn’t provide shampoo or soap, even after informing reception, and the bedding wasn’t changed for days — just folded. Garbage was removed, but that was about it. Overall, the stay was okay, but if you can find another hotel in the area for a similar price, I would recommend choosing that instead.
Stayed 6 nights in Oct 2025

10/10 Excellent

Akhileshwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please make checkout time until 11:00am and check in is 2:00 pm.Only this is the disappointment and everything was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were amazing and very friendly,they were very helpful and helped me whenever I needed it. Thank you very much.
Stayed 2 nights in Oct 2025

8/10 Good

Jorge Matehuala

Liked: Cleanliness, staff & service, amenities
All staff in front desk was so kind, I saved my luggage for half day and don’t have any problem to keep it.
Stayed 6 nights in Oct 2025

8/10 Good

ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que funciona para visitar Londres cerca de la estación de tren , lugar tranquilo y varios comercios que llegas a pie.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence staff
Stayed 1 night in Oct 2025

10/10 Excellent

Denitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was perfect
Stayed 2 nights in Oct 2025

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
⭐ If I could give 0 stars, I would. Do not book this hotel. The staff are rude and completely unhelpful. I booked through Expedia and selected the pay at the hotel option, as I planned to use a company credit card for payment while working in the area. Within 30 minutes of booking, I noticed a pending charge of £53.10 on my account. Nearly two hours later, another pending charge for the same amount appeared — as I had booked two rooms. I contacted the hotel immediately and was assured the pending payments would be released on the day I checked out. On arrival, I was told the same thing again. Things went downhill quickly from there. • The first room key I was given led to a room still being cleaned. • The second key was for a room that already had someone else’s belongings in it. • The third and final room was so small that a double bed had clearly been crammed into what used to be a single room — the TV was even fixed to a wall facing away from the bed! To make matters worse, many of the residents appeared to be long-term lodgers. The noise was unbearable: shouting, arguing, and even someone screaming down the phone to the DWP about their money. This went on until around 1 a.m., only stopping when they either passed out or finally fell asleep. Just when I thought it couldn’t get worse, the toilet macerator kept switching on randomly throughout the night, making it impossible to rest properly. It’s now been over a week since my stay and my pending payments are still
Stayed 1 night in Oct 2025

10/10 Excellent

tayui

Liked: Property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Heini-Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henkilökunta oli super ystävällistä! ❤️Sisäänkirjautuminen oli sujuvaa, huone juuri sopiva meille, siisti ja mukava sänky. Ainut mitä olisi kaivattu: pieni jääkaappi johon olisi saanut eväitä kylmään. Seinien läpi kuului äänet kadulta ja muista huoneista, mutta koska nukutaan korvatulpilla, se ei meitå haitannut. Kaksi peittoa olisi ollut meille mukavampi kuin 1 mutta meni se näinkin🤗
Stayed 2 nights in Oct 2025

8/10 Good

Felix Amoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are amazing and I found it very decent for the price. The breakfast is very good, although the options are not that much. However it’s a really good value for money. Plus the location is very good, about 3-5 mins walk from the Elizabeth line which connects you to Central London. I loved my stay and would definitely stay again.
Stayed 4 nights in Sep 2025

6/10 Okay

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
The room stank and was grubby, threadbare carpets, rubbish overflowing in the street, nowhere to park and staff no help couldn't even suggest where we could pay to pay Do not recommend
Stayed 1 night in Sep 2025