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The Londoner

5.0 star property
Luxury spa hotel, walk to Leicester Square
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Londoner

Rooftop terrace
Indoor pool, free pool cabanas
Exterior
Deluxe King City View Room
Breakfast, lunch, dinner served; French cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • Gym
  • Restaurant
  • Free WiFi
    Free WiFiFree WiFi
  • Hot tub
    Hot tubHot tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Popular LocationLeicester Square1 min walk
  • Popular LocationTrafalgar Square4 min walk
  • Popular LocationPiccadilly Circus5 min walk
  • AirportLondon (LHR-Heathrow)44 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Wonderful hotel in a great location
Paul
Feb 2, 2024
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Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room

Deluxe King City View Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

The Londoner is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. National Gallery and Garrick Theatre are cultural highlights, and some of the area's notable landmarks include Leicester Square and Piccadilly Circus. Regent Street and Trafalgar Square are two other places to visit that come recommended.
Visit our London travel guideOpens in a new window

What's nearby

  • Leicester Square - 1 min walk
  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Regent Street - 5 min walk
  • Buckingham Palace - 19 min walk

Getting around

  • Leicester Square Underground Station - 4 min walk
  • London Charing Cross Station - 6 min walk
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury hotel near Leicester Square
Located close to Garrick Theatre and National Gallery, The Londoner provides a rooftop terrace, a hair salon and dry cleaning/laundry services. Indulge in a body treatment, a deep-tissue massage and a manicure/pedicure at the on-site spa. The on-site French cuisine restaurant, Whitcomb’s, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a front desk safe and wedding services
  • Concierge services, tour/ticket information and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 350 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and baths or showers
  • Smart TVs with satellite channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Building
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to In Room Check-in
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Londoner?

As of 20 Jun 2024, prices found for a 1-night stay for 2 adults at The Londoner on 30 Jun 2024 start from NZ$1,023.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Londoner pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Londoner?

Valet parking is available for GBP 90 per day.

What time is check-in at The Londoner?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Londoner?

Checkout is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps away from Leicester Square, Garrick Theatre and National Gallery. Trafalgar Square and Piccadilly Circus are also within 5 minutes. Leicester Square Underground Station and Piccadilly Circus Underground Station are within a 5-minute walk.

The Londoner Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 379 out of 498 reviews" "
Rating 8 - Good. 67 out of 498 reviews" "
Rating 6 - Okay. 26 out of 498 reviews" "
Rating 4 - Poor. 15 out of 498 reviews" "
Rating 2 - Terrible. 11 out of 498 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nothing short fabulous, the whole ambience and service is excellent. The location is great and I didn’t use them but the facilities were amazing including a spectacular pool, 4 floors below ground!
Stayed 4 nights in Jun 2024

10/10 Excellent

stephen, fareham

Stayed 1 night in Jun 2024

8/10 Good

margot

Liked: Staff & service
Disliked: Cleanliness
What I didn’t like were the following: I arrived to check in just after 3pm to be told that my room wasn’t ready so I had to wait an hour in the lobby, although they did give me a drink while I waited. When I got into the room I noticed the carpet was quite dirty, with bits of things in several areas indicating it had not been vacuumed. I was very dismayed when having a drink with a friend in the Lobby Bar where they had no “nibbles” To go with our drinks. They only had almonds served in a small bowl for which they charged £4! I was amazed at this charge as most hotels and bars provide a few crisps, or nuts, or the like as part of their service. In addition to this they charged an extra £4 as their “Service Charge”. They didn’t have any Prosecco which is what we wanted! They only served champagne and as we didn’t want that expense we opted instead for a gin and tonic each costing £16! The whole bill including a Gratuity which I felt obliged to add, for those two drinks plus a few almonds came to £51!! I couldn’t believe it. We thought the appearance of the tables in the lobby bar was spoiled by the vase on each one holding a single flower made of paper, very cheap looking and quite unattractive. At those prices I thought they could surely afford a real flower to put on each table. I complained at Reception when checking out after the two days visit, after which the very nice Receptionist deducted the bar bill from my invoice, which I much appreciated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2024

6/10 Okay

Eilis, yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and staff wonderful .. but sadly this hotel misses mark on most important thing in a hotel .. the Bed .. sadly there beds are rock hard and extremely uncomfortable…
Stayed 4 nights in Jun 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

Claudia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, Modern, good location and chic rooftop.
Stayed 3 nights in May 2024

10/10 Excellent

Jacob

Stayed 3 nights in May 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024