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"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Breakfast not served but ordered. Walked out."

"Excellent breakfast. No lift to second floor which was disappointing but staff were on hand to help with bags. Central location ideal. Staff were always cheerful and smiling which was lovely to see. "

"Rooms were dated, tv worked occasionally,safes did not work,bathroom shower mould on floor tiles. Room key did not work properly had to keep returning to reception to get there master key."

"Lovely little hotel with a good spa that you can book to yourself for an hour"

"Poor customer service on arrival, had to go searching for staff to check in. Room adequate but bathroom dated and surrounded by mould. Hotel location right on high street, noise until 1am Breakfast ok"

"Breakfast ok not very hot"

"We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely "

"good location easy parking but bar closed at 8pm"