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"The lady on reception was very pleasant on arrival and helpful. After that point things went downhill. The family room was very run down and the carpet had both dog and human hair in it. It clearly had not been hoovered before we arrived. The walls were marked badly and as usual the family room was la ed in the attic of the building. Such a shame because the location lends itself to being a great hotel! "

"the staff was friendly and attentive. Loads of parking, felt safe. Breakfast was excellent 10/10"

"Food in the restaurant was really good. Staff were really good and friendly. Beds are hard. And bedrooms outdated. Shower was very poor flowing "

"The rooms were extremely basic but clean, and the hotel was conveniently located for where we wanted to be. The rooms and the dining area were way too hot and couldnt be moderated and the beds, pillows and duvet were also basic ajd very uncomfortable. The breakfast was basic but sufficient "

"The hotel was great but the restaurant was very expensive and limited choices on the menu "

"Lovely property with very nice and helpful staff. Food and drink was excellent. Just unfortunate that the room was so hot. It was a warm day but considering it was April and a 20-22C day I was shocked how uncomfortable the room felt. Portable AC is provided but not overly effective. "

"2nd time we’ve stayed and we love it. Lots to do for children."

"Staff friendly. Parking ample and secure. Bar and restaurant were welcoming and provided very good levels of service and food. A very enjoyable stay."

"One of the best spas I have visited. This is due to the friendly welcoming warm staff - specially Rosie who couldn’t do enough for us, she happily showed us around the facilities and made us feel very special. The fun, colourful vibe and swim up cocktails were a treat and the room with the double bath was one of its kind and so memorable. I would come back in a heartbeat - and hope to return later this year"