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"Our overall stay was nice but our room was too hot with no heating controls. We opened the window to solve the problem but…. then were woken up early both mornings with deliveries on day 2 and the Sunday market being set up on day 3 - both from about 5.30am"

"Staff were lovely"

"A very good hotel for a relaxing and recharge break"

"The hotel is nice location, however the room and most areas are looking quite quite tired, very squeaky floor in the room (100). I was worried moving around too much that it would disturb other guests."

"Amazing place to stay. Great breakfast local produce. I had kippers which were superb. Highly recommend"

"Was slighty disappointed that the evening meal menu was limited. Would of also been nice to know you had to book the swimming pool for a half hour slot. Saw nothing on that on the website. Lockers in changing roo. Could do with amd update and maybe some mats on the floor coming out of the shower, was worried about slipping on the floor. But the service was good and friendly. Lovy touches in the room like a free cookie and complementary drinks. Love the furniture old stuff re vamped into tables and useful objects. Do think it is a bit overpriced for the rooms. But would stay again."

"Great staff and amazinglocation. Hotel itself a little dated and tired in places. Disappointed that there was no fridge or safe in the room."

"We booked a family room, and fairly last minute. Paid a good price for it. A very friendly welcome, our family room was top of the building, a very warm day you kind of expect a building to get warm, but as we approached our room it got hotter, opened the door, someone had left the heating on in our room, and it was crazy hot. We opened the windows to let the heat out. We found the room neat and tidy, but the decor looking a bit tired, the carpet i think could be deep cleaned, alot of hair on the carpet, we found some crumbs and bits along the walls on the floor. The bathroom door had had a dodgy varnish job at some point. In the bathroom was an odd stain on the floor in the corner. Above the sink were some holes in the wall where im thinking attempts had been made to put the small shelf. The furniture looked very tired and old, the dresser with the cups and drinks on had lots of water marks all over it. The beds we found a little soft, we are used to a firmer mattress. The room was warm all night so we had windows open, and listened to the rain. Everytime one of us moved in the bed the headboard rattled the wall. The staff were very friendly, helpful and kind. I dont know if we just got unlucky with our room."

"Excellent spa and staff could not be better. Really enjoyed the rituals in the spa "