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"Charmant hôtel en plein cœur de la ville de Stratford."

"There is a pay and display car park next to this hotel with very thin parking bays. Hotel is in a very convenient location to walk into town in minutes. Reception staff were very friendly - staff in the bar were a bit off hand. "

"All good except bathroom, awful shower"

"Arrival and check in was all good, restaurant was good great food. We stayed with a wedding party, so we had quite a few rooms. I believe the rest of the parties rooms were fine however my room was on the second floor. We we had suitcases to carry to the second floor, large mother of the bride dresses with a large hat box and accessories. This was extremely difficult for myself because I was leaving the hotel at different times from other people. I was in a hurry with time. I’m trying to get my belongings downstairs for my transport. So please be aware if you’ll ever have a wedding party ask for rooms on the ground floor. My main issue with the room was the heat. The radiator was on max, the window was extremely small even when we turned the radiator off the heat just did not seem to go down. Coffee facilities were fine however I never understand why hotels do not leave enough milk the shower was fine however it was a very tight cubicle and trying to have some self-care was extremely hard. I am only 5 foot one and weigh 120 lb so I have no idea how larger people did it. Also, my room was in the attic roof the roof draped over the bed. This was extremely claustrophobic on top of the room being probably one of the smallest they had. Needless to say I didn’t sleep at all which wasn’t great for the day ahead. My advice is if you have a wedding party staying, think ahead unlike I did. "

"A very friendly hotel with super amenities. and suitable location for our stay. The staff were very kind, polite and very helpful. Would come again."

"Our room in the Main building was spacious & spotlessly clean. Our greeting on arrival was warm & efficient. The free parking is ideal. Well done & thank you to the whole team."

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"Great location. Spacious room. Comfortable beds. Powerful shower with very hot water. Luxurious towels and quality bedding. Generous, reasonably priced car park."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."