Property entrance
Check availability

Reviews of Hotel Santa Justa Lisboa

4 out of 5
Hotel Santa Justa Lisboa
Rua dos Correeiros, 204, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1005 reviews" "
Rating 8 - Good. 158 out of 1005 reviews" "
Rating 6 - Okay. 30 out of 1005 reviews" "
Rating 4 - Poor. 6 out of 1005 reviews" "
Rating 2 - Terrible. 3 out of 1005 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being in the center of Lisbon. Room with small balcony was great. Very nice staff. Great recommendations.
Stayed 3 nights in May 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the kindness of the staff. Quite hotel excellent service
Stayed 7 nights in May 2024

10/10 Excellent

Chang Gloria Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect! It’s beautiful, great location, very friendly staff, and delicious food. It’s located in an area surrounded by a variety of restaurants, bakeries, and shops. Close to everything. We loved everything about it.
Stayed 2 nights in May 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. Even the food at their restaurant was delicious. Our room was very nice, quiet.
Stayed 5 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with arranging tours and also had great restaurant suggestions. We were very comfortable walking to restaurants and shopping from the hotel. There were also treats in the room each evening when we returned ! The room was also very well appointed . We will definitely stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nasser, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and in the heart of the city
Stayed 2 nights in May 2024

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms
Stayed 3 nights in Apr 2024

8/10 Good

Sumit

Travelled with family
Liked: Cleanliness, amenities
Breakfast and staff need upgrades.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gonzalo, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Yainelis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. When we wanted to go to Cascais for the day they gave us directions to the train station and helped us avoid going to the metro station with the same name. On our last day there was a marathon which closed down the nearby taxi stand. When they found our we needed a taxi to get to the train station, one of them walked to find a taxi for us and brought it back to the hotel. Our room was great too but the service is what would bring us back the next time we’re in Lisbon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location near all the tourist attractions. We could see the Santa Justa Lift and Castelo de Sao Jorge right from our room. Very close to Rossio train stop. Many restaurants close by. Room was clean and staff was very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , right in the heart of the city! Staff is very helpful and courteous!
Stayed 1 night in Mar 2024

10/10 Excellent

jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the location is perfect ! The hotel is close to everything but on a quieter street .
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean high end feeling good location for walking
Stayed 1 night in Apr 2024

10/10 Excellent

Saphera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from a Hotel where there was a cockroach in my room so I was so happy when Hotel Santa Justa was able to accommodate me so last minute. They ensured my stay was pleasant and comfortable. Would recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mustapha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of Lisbon, mostly pedestrian streets. Staff are excellent and always happy to help.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Aneta, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

PHILIPPE

Stayed 5 nights in Mar 2024

10/10 Excellent

Abigail, Dulles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and welcoming with great location, nice clean rooms
Stayed 3 nights in Mar 2024

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, comfortable, great breakfast options included and great restaurant in house. Close to lots of local attractions and great food. Only downside was having to park in a public garage and wheel luggage over. Hotel acts like they guarantee a parking spot and it’s basically the same price if you go directly to the garage and not pick up card from hotel first.
Stayed 1 night in Mar 2024
Response from Paula Ferro on 2 Apr 2024
Thank you for your preference, we are glad to know that your stay was overall pleasant. We regret to hear that the parking was a downside, we do our best effort to provide the best available parking solution in Lisbon downtown and we give information in all sites to be clear to our guests. We have a partnership with the parking located at Figueira square 100 mts from our Hotel and we have parking cards that give a discount for our guests on the daily parking rate. If guest parks the car without our card pay more for 24hours than using that card. We apologize if there is a misunderstanding about this.Despite the parking we hope you enjoyed the rest of your stay with us and that we can welcome you on a next trip to Lisbon! Best regards,Hotel Management

10/10 Excellent

Genta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sujay

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel in a fantastic location. Little touches like a free bar go a long way in improving one’s stay. Had an excellent dinner with Fado. All in all a really nice stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff. Excellent dinner recommendations. Courtesy bottle of wine. Excellent bed and bathroom. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for touring Lisbon. The staff were super friendly, helpful and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Fazila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location. If I return to Lisbon I’d happily book the same hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean and large rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located. Breakfast is great. They offer daily free bottle of water and beer. We also got a free upgrade to a bigger room. Staff is friendly. Highly recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lianne

Stayed 2 nights in Mar 2024

10/10 Excellent

Mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and professional personnel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and communication. A pleasure to work with prior and during our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Mar 2024

8/10 Good

Yaneken, Pleasanton

Stayed 1 night in Mar 2024

8/10 Good

Hung Yi

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, well put together with attention to detail. I can tell is a property that is set up by some interested is the Hotel business. Excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Migjen, Shelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like. I enjoyed staying at this hotel..
Stayed 4 nights in Feb 2024

4/10 Poor

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was my fifth stay at this hotel. The past four were excellent. I did not receive housekeeping service for any of my three day stay, and I did not receive the promised bottle of wine.
Stayed 3 nights in Feb 2024
Response from Paula Ferro General Manager on 3 Apr 2024
Dear Mr. Robert,We were delighted to have you here staying with us for the 4th time in Hotel Santa Justa Lisboa.We were concerned to read such a bad comment for a frequent guest and we are sorry to hear that. We strongly believe you may have accidentally turned the light on for “do not disturb” which means that our housekeeping and room service teams were not allowed to enter in your room ant that is the reason why you didn't have the bottle of wine neither room cleaning service. Please note that we have 24/7 front desk available for any assistance needed. We are sorry not to have been notified during your stay so we would have taken action in due time and solve it quickly as we have housekeeping staff 24h/7. Please send us an email next time you plan to visit us so we can make sure you have a perfect stay!Best regards,

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , walkable, very friendly staff. Large rooms and modern bathrooms facilities! Highly recommended!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Prince

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Lucy, San Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean. My family room was great - two connected bedrooms and bathrooms gave us a good amount of space. The hotel fixtures were modern. Room had chocolates and wine and port upon entry and then a few days later dropped off sparkling wine.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Lovely hotel. Nice rooms, excellent service (very friendly and professional) and great location. What more do you want?
Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is perfect! You are one street over from Rua Augusta and a 5 minute walk from Commerce Plaza. The room was clean, modern and had an excellent shower with LED lights. I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the restaurant recommendations were spot on
Stayed 2 nights in Feb 2024

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is upgraded and modern for a Lisbon hotel. The staff are helpful and friendly. And the in-room, as well as the welcome and goodbye gifts are a very nice touch. Besides that, the hotel is located in the perfect neighborhood for accessing all of Lisbon's sites and restaurants on foot.
Stayed 5 nights in Feb 2024

10/10 Excellent

Dana Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santa Justa was incredible, truly. The rooms are very clean, the staff is friendly and helpful. The pick-up/drop off to the airport was timely and the drivers were so kind. They even gave a bit of history. If you stay at this hotel you are walking distance from so much. I promise the next time I come back to Lisboa that this hotel is where I will be.
Stayed 3 nights in Feb 2024

6/10 Okay

xuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location No shelf storage for clothing anywhere, only 5-6 hangers for 2 persons
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent boutique hotel just off the main old town center
Stayed 3 nights in Feb 2024
Response from Hotel Santa Justa Team on 19 Feb 2024
Dear Frederick,Thank you for your comment about Hotel Santa Justa Lisboa. We're glad to know that you enjoyed your stay with us. We hope you can come back soon.Best regards,