Double Room, 1 King Bed, Non Smoking, Shared Bathroom (2) | Balcony view
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Reviews of Green Heart Hostel

1 out of 5
Green Heart Hostel
Rua Santa Marta 37, 1st floor, Lisbon

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 116 reviews" "
Rating 8 - Good. 41 out of 116 reviews" "
Rating 6 - Okay. 9 out of 116 reviews" "
Rating 4 - Poor. 5 out of 116 reviews" "
Rating 2 - Terrible. 6 out of 116 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location and staff is amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green Heart has heart & its green friendly
Receptionist waited for my delayed late arrival @ 23:00. Her friend helped me with bags up to the 4th floor. Next day, receptionist gave me a map & I was able to navigate walk, metro, bus & train nicely. I was able to dry wet clothes out my window I loved the coffee machine. Guests were respectful & tidy. Good experience, especially with new friends gathering in my private room comfortably. Terrific bar next door, Canil showcases its own brew with other excellent choices, and with live music by 2 Brazilian guitarists/harmonica!
Stayed 2 nights in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in a good location
Our room was in the second building, not in the same building as the reception. We were lucky to have 5 rooms on our floor sharing 2 full bathrooms and a kitchen. No issues with waiting to use the bathrooms, which were very clean. Only issue was that our room was right above a bar, which was very loud when the live band was playing. Outside of the live band (i think just for weekend nights?), the noise from the bar isnt too bad. It is an old building, so soundproofing isnt great, we could hear every door slam and footstep. Heard from the other guests who stayed in the main building where the reception is that they werent too pleased with the noise levels, probably cause there were more people staying on that side. Also there seemed to be more rooms, but only 2 showers and 1 toilet for the floor.
Stayed 2 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK Hostel/Hotel
Humble hotel, basic facilities, OK for the price and would stay again
Stayed 1 night in Aug 2023

8/10 Good

Aishwarya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay for the price
Stayed 2 nights in Aug 2023

8/10 Good

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, very clean. I stayed in a single bed room - there was no air con so be prepared to use a very loud fan …. The other disadvantage is that some of the guests like to slam doors multiple times in the middle of the night. But other than that this is a pretty decent place, and I was really happy with the location as well.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hostel a short walk away from the centre!
Really nice hostel about a 25 minute walk from the centre. We stayed in a private double room; couldn’t fault it really. A small room but considering we were mostly out during the day it wasn’t an issue. Slightly annoying but out of the hostels control is that it was opposite a hospital and could be noisy but it was generally fine. The staff were lovely, and everything clean!
Stayed 4 nights in Jun 2023

8/10 Good

Joe-anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Easy check in and very helpful lady on reception. Room was clean with private toilet. Shared bathroom was large and always clean and shared kitchen was good to have. Great place and 15 min from airport to metro station, then 10 min walk to hostel.
Stayed 3 nights in May 2023

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I recommend this hostel. Ideal location and central to the city. Make sure to che k out the conveniently placed Canil Brewery next door and the family run cafe where you get an espresso for 0.85c …unreal. Love Lisbon!
Stayed 4 nights in May 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price
Easy check in. Friendly staff. Bed was comfortable. We had a private double room, which was spacious. There was no aircon, which might be a problem in the summer. Bathrooms were clean and never had to wait to use them. The rooms have high ceilings and was quite echoey, so found it quite loud, doors slamming etc. Be aware there is building work currently going on outside which woke us up one morning. Would stay again.
Stayed 2 nights in May 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023

6/10 Okay

Sze Wai

Travelled with partner
ok
Stayed 2 nights in Aug 2022

10/10 Excellent

Fernanda

Stayed 1 night in Jul 2022

6/10 Okay

Baris

Disliked: Staff & service
It’s a hostel. Don’t expect things
Stayed 3 nights in Jun 2022

8/10 Good

Conrad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Jun 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and well located.
Our stay was good value and everything was in line with our expectations. The shared bathroom was spacious and nearly always available. The room was also spacious and clean. We needed good WiFi as we had to work a few days, it never let us down.
Stayed 4 nights in May 2022

10/10 Excellent

Tonje Felberg

Liked: Cleanliness, staff & service, amenities
Excellent location, cozy room, friendly staff, all clean and tidy- everything you need! Beautiful view from the window. Silent at night. I work with video online classes and the wifi was very fast. Highly recommended!
Stayed 2 nights in May 2022

10/10 Excellent

BRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cheap location
It was a good location and cheap which worked out well being able to move around Lisbon.
Stayed 4 nights in Nov 2021

10/10 Excellent

Angela, Buffalo Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesca was great english speaking very helpful and full of recommendations helped me figure out how to get out of the door it's a little tricky for someone from the States having never used the type of door lock before. I had a wonderful cup of hot chocolate upon my arrival and hot shower and nice comfy made bed to sleep in Thanks Green Hostel! Ate at the Cresca steakhouse pub next door and enjoyed my meal servers and clientele immensely. In a good location too.
Stayed 1 night in Oct 2021
Response from Hostel Greenheart on 18 Oct 2021
Thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Lisbon
I booked a single room with shared bathroom. The room had window facing the street and was noisy at night. The breakfast consists of only pancakes, natural ioghurt, hot drinks, banana and apple. As the pancakes are done and placed on the table they were cold when I was gonna eat. The internet worked well. Very good location for visiting (walking) touristic spots.
Stayed 5 nights in Sep 2020

8/10 Good

Bai

Liked: Cleanliness, staff & service, property conditions & facilities
Worthied for price
Is nice hostel and friendly Personal..just avoid the room next to breakfast room because is so loud around midnight and early morning..is not the fault from the hostel but the guests don't respect another guest and stay til late and make some noisy..but would be really helpful when they put a rules that's in public area must be quite starting from practically hours..
Stayed 4 nights in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great hostel, beautiful room and delicious breakfast :)
Stayed 1 night in Aug 2020

10/10 Excellent

SL, HK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast provided. I love the pancakes and youghurt! Clean and spacious room and bathroom. You can also cook in the kitchen. One point to note is that there is no direct elevator to the room if you’re carrying heavy luggages. You might live in another building from the room you’re checking in!
Stayed 5 nights in Mar 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
They were very nice and informative. The room was clean and spacious. The bathrooms were clean. The bed was comfortable.
Stayed 1 night in Dec 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and really friend staff. Breakfast was lovely :)
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a cool vibe at this hostel. Friendly staff clean and modern bathrooms. We were very comfortable!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast! if traveling with big luggage, it’s not conveniences, but it’s a good place for stay.
Stayed 3 nights in May 2019

6/10 Okay

AnthonyD, New Jersey

Liked: Cleanliness, staff & service
I first checked in with Monica. She was terrific. She told me everything I need to know and she was very helpful with any questions that I had. Everything was as I expected. The only problem that I had was there was no hot water to take a shower. That was disappointing. Other than that everything was satisfactory.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 4 nights in Mar 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eira

Stayed 1 night in Oct 2023

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima opção em Lisboa
Localização, ambiente e atendimento incriveis. Camas com privacidade, iluminacao e tomada individuais.
Stayed 1 night in Oct 2023

10/10 Excellent

Rita

Stayed 4 nights in Oct 2023

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, room comfort
Bon séjour
Mon séjour a été correct , dommage personne comprenais le français , nous avons 70 ans et l’anglais bof bof Il faudra revoir certaine chambre trou au plafond. Mais la chambre et les draps très propre .
Stayed 3 nights in Oct 2023

4/10 Poor

Luigi

Stayed 3 nights in Sep 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Patricia Hernández

Stayed 4 nights in Aug 2023

8/10 Good

Tomoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable. There are many high-end shops in the surrounding area, so you can walk home even at night. There was no elevator, so be careful if you have plans.
Stayed 3 nights in Jul 2023

8/10 Good

Miikka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some noise
Stayed 9 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Ótimo localização e ótimo atendimento dos funcionários. No verão, senti muita falta de um ventilador no quarto. Fica a sugestão.
Stayed 17 nights in Jun 2023

10/10 Excellent

Gonzalo

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고, 리셉션도 친절해요. 단, 공동 샤워의 숫자가 부족해서 기다려야 하는 시간대가 있어요.
Stayed 3 nights in May 2023

10/10 Excellent

Isidra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place because it is in the center of the city. The personnel are friendly and helpful It’s more better if the room has its own toilet and had aircon because it’s so hot when it is only an electric fan. Thanks and more power.
Stayed 2 nights in May 2023

8/10 Good

Juan Jose

Travelled with partner
Liked: Cleanliness, staff & service
Tranquilo y cómodo. Habitaciones con techos altos.
Stayed 3 nights in May 2023

8/10 Good

PAULO ROBERTO T PINHEIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hébergement se situe dans une très bonne zone de Lisbonne qui est accessible de l'hypercentre, a des restaurants/bars autour et qui est relativement calme le soir. Le bémol qui semble être commun à Lisbonne est le fait que les murs étaient très fins donc il ne faut pas avoir le sommeil trop léger pour bien dormir. C'est un bon rapport qualité prix, nous avons apprécié notre séjour.
Stayed 4 nights in May 2023