4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Check availability

Reviews of MGM Grand Hotel & Casino

4 out of 5
MGM Grand Hotel & Casino
3799 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 6006 out of 13931 reviews" "
Rating 8 - Good. 3230 out of 13931 reviews" "
Rating 6 - Okay. 2083 out of 13931 reviews" "
Rating 4 - Poor. 1333 out of 13931 reviews" "
Rating 2 - Terrible. 1279 out of 13931 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness
Too loud music around pool
Stayed 4 nights in May 2024

10/10 Excellent

Rainee A

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the dining options, the pool and all the staff at the pool and lazy river…hotel staff and maids were exceptional. We will return!!!
Stayed 5 nights in May 2024

6/10 Okay

David Michael

Travelled with partner
Liked: Cleanliness, staff & service
Would pick another hotel next time.
Stayed 3 nights in May 2024

6/10 Okay

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
No food late evening time nothing to get snack on even most was closed
Stayed 3 nights in May 2024

8/10 Good

Rozenna J.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very conviently located with many amenities. I felt the front desk staff were very clinical and not very welcoming in dealing with their clients.
Stayed 4 nights in May 2024

4/10 Poor

Katie Rose

Travelled with partner
There was dirty towels in our bathroom when we first arrived, it almost looked like vomit. We asked for a fridge the first night and didn’t have one delivered but was still charged , after speaking with guest services it was taken off. We checked in from the mgm app and there was about 500 dollars hold on my card, then for some reason we were signed out from the app so we went to the front desk to get a room key . I was again charged another 600 dollars. I called guest services to ask why since I already have had that on my card which they told me it was the fridge which I told them we don’t have a fridge and it was then taken off our bill. This was extremely frustrating as we were there for our wedding and had a lot of other things to worry about.
Stayed 5 nights in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Had a great time
Stayed 2 nights in May 2024

10/10 Excellent

Zakari

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool here
Stayed 1 night in May 2024

10/10 Excellent

iliana

Good
Stayed 3 nights in May 2024

10/10 Excellent

Alian

Liked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

KaLana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOTS of walking no matter where you wnat to go. Didnt know you need to buy or bring your owm innertube for the lazy pool either, mobile app check in was smooth but mobile key access was terrible. In our room the room darkening curtain didn't go up all the way....made us sad.
Stayed 4 nights in May 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Anna, River Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and the room really made me feel at home
Stayed 3 nights in May 2024

10/10 Excellent

RODRIGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast checkin
Stayed 5 nights in May 2024

4/10 Poor

Melyssa

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Each time I’ve stayed here, I was given a dirty room. Hair everywhere (on the floor, in the bedding, on the toilet, full garbage can, used towel folded on the rack, blood on the bedding, sewage backed up in the shower, plugged sink, smears on the headboard, phone didn’t work, and no fridge to use.
Stayed 3 nights in May 2024

10/10 Excellent

Yaling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay
Stayed 1 night in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay. Rooms were clean, room was large, bathroom amazing!
Stayed 2 nights in May 2024

8/10 Good

Mengyao

Liked: Cleanliness
Location is great. But rooms are noisy an I can hear the next door partying at 3am, woke me up even with my ear plugs on.
Stayed 5 nights in May 2024

4/10 Poor

Yoseph

Disliked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Domonique

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the stay
Stayed 1 night in May 2024

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool area
Stayed 4 nights in May 2024

8/10 Good

Alisson

Travelled with family and small children
Liked: Amenities
I enjoyed like the location and easy park it was around 20 dollars park but for Las Vegas it is good. I don’t like the there is a refrige cant be used only if purchasing drinks of it.
Stayed 2 nights in May 2024

8/10 Good

Charu

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities
Toiletries in room were not pleasant. Cut my toe on the shelving under sink..sharp edge on leg of shelving u it.
Stayed 3 nights in May 2024

10/10 Excellent

Niky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice to stay. and safe
Stayed 2 nights in May 2024

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Claudia

Stayed 2 nights in May 2024

2/10 Terrible

mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are tired.
Stayed 3 nights in May 2024

6/10 Okay

Melanie

Travelled with group
The rooms are terribly outdated, dark and dingy. While the bed was comfortable, and the room was soundproofed well, it was very outdated, dusty and in need of a make-over for the high price they are charging per night. Bathrooms are old and also need to be redone. Unless you are staying there for a concert, stay elsewhere!
Stayed 2 nights in May 2024

6/10 Okay

Nancy

Business traveller, Travelled with partner
Liked: Amenities
Very convenient shopping
Stayed 1 night in May 2024

6/10 Okay

Kelly

Stayed 3 nights in Mar 2024

6/10 Okay

Hyeon Seok, Ancaster

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The wait line for check in was long but efficient did not take to long to get to the front of the line
Stayed 1 night in May 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay! service was excellent
Stayed 1 night in May 2024

2/10 Terrible

Eaint

Travelled with partner
Disliked: Amenities
Bed is uncomfortable . No trash bags . Broken shower
Stayed 1 night in May 2024

10/10 Excellent

Frederick, Franktown

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Martha p

Travelled with partner
Disliked: Staff & service
I stayed 5 days and had to have maintenance come out twice for the shower and toilet. They also added a $50 charge because the people before us stored a sandwich in the fridge.
Stayed 4 nights in May 2024

2/10 Terrible

Katrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Nicole Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Came for my daughter’s 21st birthday. Shortly after midnight we got drinks and went to a let it ride table. The dealer was rude, this is a pretty significant birthday for a young person and since my daughter was “learning”, obviously and the dealer made us feel very uncomfortable and not welcoming. When we were deciding to stay or go dealer suggested I take her to blackjack. The following morning we made our way to the pool where I paid a decent amount for reservations. Nobody went out of their way to guide us to the right direction, everyone just pointed where we should go. Our server at the pool was VERY friendly and nice, one of the few we encountered during our stay. Our key cards constantly got deactivated as did my virtual card, at one point said usage was “revoked”. I’m sad for my daughter who should have had the time of her life! Wish I would have chosen a different resort.
Stayed 4 nights in May 2024

2/10 Terrible

Angela

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Clean and functional. Pools were great. Dining options were great also. Monorail was super convenient for getting up the strip.
Stayed 4 nights in May 2024

6/10 Okay

kristen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The rooms were a little underwhelming. We arrived at the hotel for check-in at 11pm and they didn't have rooms available. We waited until about 3am. It was very disappointing, but they did comp our resort fee and a meal, so they did deal with it appropriately.
Stayed 4 nights in May 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 3 nights in May 2024

6/10 Okay

Andrea

There was no water available or seating to relax obviously to maximise profits. $22 for a bottle of water is unacceptable. Whilst I understand the ethos of Vegas I believe it’s been taken too far.
Stayed 4 nights in May 2024

6/10 Okay

sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and smelled good
Stayed 3 nights in Apr 2024