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Reviews of SOLARIA Nishitetsu Hotel Kyoto Premier

3.5 out of 5
SOLARIA Nishitetsu Hotel Kyoto Premier
Nakagyo-ku Kiyamachi-dori Sanjyo Agaru, Kamiosaka-cho 509, Kyoto, Kyoto

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 1002 reviews" "
Rating 8 - Good. 244 out of 1002 reviews" "
Rating 6 - Okay. 31 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

corinne

Travelled with partner
Great location
Stayed 5 nights in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2024

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable spaced room walking distance from shops and nishiki market as well as train station. Bed was very firm and pillows uncomfortable. Staff were friendly. Breakfast was okay; range of western and asian style foods.
Stayed 4 nights in May 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the 6 different hotels I stayed in during my trip to Japan, this one was by far the nicest and most spacious (hard to come by in Japan!). One of the nicest touches was when we had left our luggage due to being too early for check in and upon arrival back, the hotel staff had taken our luggage to the room already.
Stayed 3 nights in May 2024

10/10 Excellent

Chi Hoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nareekarn

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in May 2024

10/10 Excellent

Leonard, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown by the river near metro station. Clean, nice rooms. Although staff speak poor English.
Stayed 3 nights in May 2024

10/10 Excellent

Elinor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to stay in Kyoto as very near to the main dining and bars for the evening, as well as the central and near Gion for all the sightseeing. Bed was massive and comfy!
Stayed 5 nights in May 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Location close to Subway and major shopping areas
Stayed 4 nights in May 2024

10/10 Excellent

Elin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The staff was very kind and helpful, and the breakfast was delicious. The location was convenient both for shopping and hopping on busses to go to neighboring areas. Would highly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly, clean and very convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and facilities. Breakfast buffet had wide selection. Close walk to a subway entrance, dining or river walks.
Stayed 5 nights in Apr 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were incredibly comfortable and despite being above a busy street it was very quiet. The breakfast buffet was consistently delicious
Stayed 3 nights in May 2024

10/10 Excellent

Kamram

The staff is so friendly and it is in a walking distance to SANJO station that gives us easy access to everywhere
Stayed 4 nights in Apr 2024

10/10 Excellent

CHUI FOONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was absolutely delighted with our stay at Solaria Nishitetsu Hotel in Kyoto. Staff were friendly & attentive, and the hotel even has its own onsen to boot. Would love to stay here again next time.
Stayed 4 nights in Apr 2024

10/10 Excellent

Yulia

Stayed 13 nights in Feb 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Tran

Stayed 2 nights in Apr 2024

10/10 Excellent

Daniella

Stayed 3 nights in Apr 2024

10/10 Excellent

Brett

Travelled with partner
Great place, staff were exceptional and very helpful despite our language differences.
Stayed 6 nights in Apr 2024

10/10 Excellent

Douglas

Stayed 2 nights in Apr 2024

10/10 Excellent

Traci

Stayed 4 nights in Apr 2024

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff was friendly and helpful, property is clean and well maintained. Our room was great, with a greenery view from the bath, wonderful private onsen experience. Would definitely recommend
Stayed 6 nights in Apr 2024

8/10 Good

Sau Wan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient for dinning and shopping
Stayed 5 nights in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An average type of hotel in a good location for exploring Kyoto sights, and close to shops, restaurants and cafes
Stayed 3 nights in Apr 2024

6/10 Okay

Iwao

Travelled with group
Liked: Cleanliness
Expensive for the accommodation
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very friendly, lovely onsen / bath and rooms are comfy and well kept! Highly recommended
Stayed 3 nights in Apr 2024

10/10 Excellent

Truman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations. My wife and I would l definitely stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location next to subway station. Walkable to many shops and restaurants. Room was very clean with good amenities. Will stay again the next time we visit Kyoto!
Stayed 3 nights in Apr 2024

10/10 Excellent

Zac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Solaris did an amazing job not only accommodating our family needs, but when my wife needed to go to the hospital, they helped arrange the appointment, a taxi to get us there, and made sure that we were aware of the cost associated with the visit. They also helped coordinate the luggage transfer from Kyoto to Tokyo for us. I highly recommend staying at Solaria if you’re visiting Kyoto.
Stayed 6 nights in Mar 2024

10/10 Excellent

Clair

Liked: Staff & service, amenities, property conditions & facilities
Everything about my stay was wonderful: the staff were friendly and well informed and helped me get a taxi when I left for Kyoto Station; the breakfast was delicious and the breakfast room was spacious and cheerful; the room was super clean and quiet; and the hotel was centrally-located in a great neighborhood and close to many attractions and the river. I had a great experience at the hotel, thank you for everything!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so nice. One of the cleanest hotels I’ve ever stayed in. Very hospitable and helpful. The room was pleasant with a garden view. The location is also the best! Would want to stay here again when coming to Kyoto.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

NATAPHOL

Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the front desk were so welcoming, the hotel is clean and pretty, we had a great time and they help us with all our questions
Stayed 4 nights in Apr 2024

8/10 Good

Chien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, pleasant views over the river.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Staff was very polite and attentive to all of our needs. The room had a great view of the river, while the hotel is conveniently located to many shops and restaurants. A
Stayed 5 nights in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I love that it is sitting beside Kamo river.
Stayed 3 nights in Mar 2024

10/10 Excellent

Xinwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Tokyo. Great view and professional services
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room close to everything. Lovely staff and don’t miss the Public Bath in the basement
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great base for a visit to Kyoto with easy access to public transport. Friendly and helpful staff. Good selection of food for breakfast.
Stayed 4 nights in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, loved it :)
Stayed 6 nights in Mar 2024

8/10 Good

Shen Jin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New, clean, room was quite spacious actually. Beds and pillows were comfortable. No backpain for me at all. One thing I didnt like was it's kind of semi self service, you have to take your amenities from front desk. They also do alternate day cleanings unless you request. Shower area is quite big. Very close to train stations. But in the immediate vicinity, lacks coffee places, convenient stores and good restaurants. But overall, very nice place to stay, would definitely recommend.
Stayed 3 nights in Mar 2024

8/10 Good

Upendra Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! We booked the garden room and it’s spacious for two people and love the bath with the garden view. It was our first time in Kyoto and this hotel made a long journey from Las Vegas the perfect relaxation moment we needed. Would definitely recommend as it’s close to shopping and plenty of restaurants.

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property and location. Sadly during the room change one of my friends earrings from her tribe was lost we tried to communicate this to staff but it seemed like they didn’t understand us
Stayed 4 nights in Mar 2024

10/10 Excellent

Kan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Especially Yamamoto san who was helping with my large luggage to board the taxi while I had to look after my elderly parents. Really appreciated!
Stayed 5 nights in Mar 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Shopping and dinning are steps away. Try to get a river view room, it is much nicer.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024