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Ace Hotel Kyoto

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Luxury
4.0 star property
9.8

Exceptional

Chic escape in Kyoto's trendy heart

Stylish and contemporary, this hotel is surrounded by vibrant boutiques, restaurants, and bars, perfect for exploring Kyoto's trendy area. Enjoy spacious rooms, exceptional facilities, and on-site dining options that elevate your stay to a new level of luxury.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$402
22 June - 23 June

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About this property

Ace Hotel Kyoto

  • Luxury upscale hotel near Nishiki Market
  • Located close to Kyoto International Manga Museum and Kawaramachi Street, Ace Hotel Kyoto provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Enjoy Mexican cuisine and garden views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), free bike hire and meeting rooms
    • A porter/bellboy, smoke-free property and tour/ticket information
    • A banquet hall, a ballroom and concierge services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 213 rooms boast comforts, such as free international calls and premium bedding, in addition to perks, such as wet bars and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 43-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, LED light bulbs and fridges

Awards and affiliations

  • Eco-certified property
  • This property participates in JEA Eco Mark Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the Breakfast rate for children age 12 and younger.

Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 11000 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 15 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 11000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 11000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ace Hotel Kyoto?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on 22 Jun 2026 start from NZ$402, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Checkout is at noon.

Where is Ace Hotel Kyoto located?

Located in Downtown Kyoto, this luxury hotel is within a 10-minute walk of Kyoto International Manga Museum and Nishiki Market. Kawaramachi Street and Nijō Castle are also within 1 mi (2 km). Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 885 out of 1001 reviews
Rating 8 - Good. 73 out of 1001 reviews
Rating 6 - Okay. 25 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was very helpful. Nice location. We had a great time there.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Loved this hotel. Great location, really comfortable rooms and enjoyed grabbing a coffee and pastry at the Stumptown coffee onsite
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Excellent location, very hip property with good food and drink options in and around the hotel.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location nice vibe
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and excellent service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sushilkumar

Rooms are very spacious and staff is amazing . The hotel is very beautiful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel. Great service, great location. Made our trip in Kyoto very enjoyable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thorwald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the great and convenient location to the relaxing, chill vibe to the service, staff, rooms, breakfast and espresso roaster coffee shop this was a top notch choice that our entire family with two tweens loved. highly recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Excellent accommodations and location!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great- Restaurants included.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a retro vibe. Hotel is in an excellent location with train station around the building.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding They were very helpful and welcoming. The location was ideal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I have ever been to. Friendly staff, great location, beautiful design and architecture, quite rooms
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey D

Lovely hotel conveniently located to most places of interest around Kyoto.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
This hotel does not disappoint. Everything you would expect from an Ace Hotel. Great room, great restaurants, friendly and helpful staff. After a long day exploring Kyoto it was so nice to come back to such a comfortable hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Merit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, friendly staff, ver good location and overall a nice stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, great shower, friendly staff, high service standards, easy TV!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, killer vibe, great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Staff & service, amenities, property conditions & facilities
Staff was super helpful and the California breakfast was a great healthy start to the day.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Riitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace Hotel is away from the very touristy and busy center of Kyoto, yet is had a lot of restaurants and shops around it. If you are a good walker, you can walk to Kyoto Station, Nishiki Market and even the Imperial Palace. The staff is very nice and helpful. The room is quite large and comfortable. There is a Stumptown Café downstairs.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Yunglan

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel couldn't be better. The room is well designed.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Allanah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really clean, friendly staff, large room & amazing dining options. Would definitely stay again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

BOAZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent and its staff is friendly and effective. We highly recommend staying there.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chetan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The staff, the rooms!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities
We could have stayed two weeks at this location. We loved the location, the staff, and the room! Already planning our return.
Stayed 1 night in Nov 2025