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Reviews of Zass Hotel

2 out of 5
Zass Hotel
428, Jalan Pudu, Kuala Lumpur

Reviews

5.8
Rating 10 - Excellent. 0 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 10 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

satisfacttory as per the price you pay
the staff is very friendly. its good for the price you pay

6/10 Okay

Jaap

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Enforcer, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great.. If you're an insomniac!
There isn't much good to write about this hotel other than the helpful and well (English) spoken staff and the free wifi. The room is very noisy. It's a false tile ceiling setup in very poor condition so there is no noise barrier between your room and all others around. I was woken up and was kept awake much of the night by mobile phones ringing, people coughing and spluttering and alarms going off... and all this is happening as if they are 1 metre away from you in the same room! Being a false ceiling you also get the pleasure of smelling cigarette smoke from the next room, great if your a non smoker smelling that at 2am! It is a budget hotel, it is cheap, there is nothing to watch on TV other than local channels mostly Malaysian (just one English local news channel).. I wouldn't recommend staying here more than one night if you just need a cheap bed after a flight as there is an 18 Ringgit shuttle service that brings you to their door but don't expect a similar service/price for getting back to the airport.

8/10 Good

Sundar

Liked: Staff & service
Disliked: Room comfort
located very near to Pudu train station
hotel staff were very helpful. they provided us a city map, and suggested some nearby 'must-see' places, how to reach there, etc. safe and clean place, in a location which is close to many attractions nearby

2/10 Terrible

Dr Rajendra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sam, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here.
I stayed here for 2 nights. The first night the staff put us in a room right next to the road which was very loud so I requested to be moved to a different room. That room was full of ants and the AC didn't work. The 2nd night I switched to another room where the AC also did not work. Also there is no noise cancellation so you can hear the other room pretty clearly. They allow smokers in their rooms and the roof are just tiles, so you can smell the other people smoking. I couldn't stand it anymore so I checked out the next day. Now I'm staying at hostel cosmopolitan and it is much cleaner and cheaper. Also the taxi driver said this hotel is in a shady area and recommended to not stay there.

8/10 Good

GYANENDRA

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Reasonable; Service: Courteous; Cleanliness: Pleasant;

8/10 Good

Azad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Overall a very economical optional for people who are looking for both comfort and location ...as it is veryy close to the LRT and the manager was also very helpful in telling everything we needed to know about the way to travel and get to places ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
We are budget tourists / backpackers and were looking for a cheap room which is still in a good shape. And it was! Our room was situated on the 1st floor. It was quite a big room with air-con, television and an attached bathroom with shower. The staff at the reception was very efficient and helpful. When we checked in they gave us a city map and told us about the main sights in Kuala Lumpur and how to get there. Great job! After that, without even asking, they provided the wifi password. It's free and we have to say it worked pretty well in our room. We can't remember when was the last time we had such a fast connection... The hotel is also very convenient located near the Pudu station. If you take a shortcut, it's only 2 minutes walk (from the station turn left at the exit, after 50m or so turn right to cross the street through a narrow alley, and now you already see the hotel on the other side of the road). About the shops and restaurants nearby: There is a 7-Eleven, a KFC, lots of Chinese restaurants as well as a Chinese night market. We would definitely stay there again!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok location, but the room was very dirty! We could hear everything the nebour did like talk and piss. And the shower over the toilet!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Zass Hotel, KL - very friendly
the hotel staff were very friendly and the location is very convenient...will definitely be back

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
MORE LIKE A BUDGET HOTEL
It's quite at the end of Jalan Pudu, ie. quite a bit far away from the place of happening Staircases were steep, it could be tougher if one has heavy luggage. Room was quite spacious except it's bit old and the bedsheets had turned yellowish. My room came without a latch. . There are many newer and similar rated hotels near Time Squares. Of which, your website never offered me.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Imressive can do people in reception area``
very helpful..atleast someone who knows wat they are talking bout!!! hotel is nice for the price you pay and are real real helpful people ... i will definately wanna go to the same hotel if i go to KL : )

8/10 Good

KANTI, KUALA LUMPUR

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
THE HOTEL ZASS KUALA LUMPUR
THE HOTEL IS GOOD BUT DRINKING WATER IS NOT FREE

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
很好的廉價酒店
酒店鄰近鐵路PUDU站，出發至市中心只需十至二十分鐘，交通方便；服務員態度友善，為旅容提供旅遊資料及熱點推介；晚上環境不會太多噪音，是廉價酒店的好選擇。

6/10 Okay

다루마, 방콕

Disliked: Cleanliness, property conditions & facilities, room comfort
위치가 좋습니다.
사장님이 주신 지도와 여행 안내 팜플렛 감사했습니다. 아쉬운 점이 있다면 이틀 머무는 동안 방정리를 해주지 않았다는 겁니다. 다른 문제는 없었습니다. 호텔 위치도 지하철 역 근처에 있어서 찾는데 어렵지 않습니다.

6/10 Okay

Trachemys, 日本, 千葉県

Liked: Staff & service
Disliked: Room comfort
安宿です
チェックイン時に現金で25RM請求されます(クレジットカードは使えないそうです)が、なければ予約破棄などはないようです。 私はその時14RMしか持っていなかったのですが、とりあえずそれを預けてキャッシングでお金をおろし、後で11RM渡せばOKでした。 部屋は窓なしで、シャワーとトイレの仕切りはもちろんありません。 シャワーヘッドのパッキンが劣化していて、ヘッド取り付け部からの水漏れがありました。 またエアコンからの水がテレビの横に降ってきているのか、テレビ横においてあったトイレットペーパーが水浸しになっていました。 カードキーではないのですが、鍵が電源スイッチになっていて、鍵を外すとエアコンから電気まで全て消えます。 部屋にはトイレットペーパー2ロールと石鹸、500mlのボトルウォーター2つがついてきます。 チェックアウト後も荷物は預かってもらえます。階段横のSTOREと書かれているところに収納されます。 アンパン線のPudu駅が近いですし、周りは夜もそれなりに人がいるので観光には便利でしょう。 寝るだけ、というスタンスでしたら最適だと思います。

6/10 Okay

Maija

Disliked: Cleanliness, property conditions & facilities, room comfort
kelpo yöpaikka
Sisäänkirjautumisessa oli lieviä ongelmia, kun saavuimme myöhään ja meillä ei ollut tulostettua varauslappua mukanamme, varauskoodi ei kuulemma ollut riittävä. Lopulta paikalle saapui hotellin omistaja ja häneltä saamamme palvelu oli mitä mainiointa. Huoneessa oli kaikki, mitä yöpymiseen tarvitaan, emme olleet tulleet sinne oleskelemaan, ainoastaan yöpymään.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
So friendly
It's very cheap and clean room. and friendly people works. maybe this summer I'll go there again.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Prisvärt och nära till det mesta
Bra hotell, lite slitet med rent. AC samt varmvatten i badrummet. Ganska lyhört och rökning störde oss. Mycket trevlig personal. Hotellet ligger vid en tunnelbanestation.

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap!
It is cheap and cheap is what you get. No windows, not in the very center, but not nasty and with very friendly and helpful staff. I do recommend it if you travel on a tight budget.