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Overview of Mandarin Oriental Kuala Lumpur

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvet, minibar, in-room safe

Mandarin Oriental Kuala Lumpur

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKuala Lumpur Convention Centre4 min walk
    Popular LocationSuria KLCC Shopping Centre5 min walk
    Popular LocationPetronas Twin Towers6 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

Choose dates to view prices

  • Executive Apartment, 2 Bedrooms

    Photos of Executive Apartment, 2 Bedrooms

    Room amenities

    • 130 sq m
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details

  • Club Room, 1 King Bed (Twin Towers View)

    Photos of Club Room, 1 King Bed (Twin Towers View)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Twin Towers View Room King

    Photos of Twin Towers View Room King

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Park View Room Twin

    Photos of Deluxe Park View Room Twin

    4.4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Club Deluxe, Room, 1 King Bed, City View

    Photos of Club Deluxe, Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Apartment, 3 Bedrooms

    Photos of Executive Apartment, 3 Bedrooms

    Room amenities

    • 152 sq m
    • Sleeps 6
    • 2 King Beds and 2 Single Beds
    More details

  • Executive Apartment, 2 Bedrooms (Premium)

    Photos of Executive Apartment, 2 Bedrooms (Premium)

    Room amenities

    • 130 sq m
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details

  • Deluxe City View Room King

    Photos of Deluxe City View Room King

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 2 Single Beds (Twin Towers View)

    Photos of Room, 2 Single Beds (Twin Towers View)

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Mandarin, Room, 1 King Bed

    Photos of Mandarin, Room, 1 King Bed

    Room amenities

    • 82 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Club Deluxe, Room, 2 Single Beds, City View

    Photos of Club Deluxe, Room, 2 Single Beds, City View

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Club Room, 2 Single Beds (Twin Towers View)

    Photos of Club Room, 2 Single Beds (Twin Towers View)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Deluxe Park View Room King

    Photos of Deluxe Park View Room King

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Room, 1 King Bed, Park View (Club Executive King)

    Photos of Executive Room, 1 King Bed, Park View (Club Executive King)

    Room amenities

    • 48 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe City View Room Twin

    Photos of Deluxe City View Room Twin

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Suite, 1 King Bed (Park)

    Photos of Suite, 1 King Bed (Park)

    Room amenities

    • 82 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Presidential Suite, Multiple Beds

    Photos of Presidential Suite, Multiple Beds

    Room amenities

    • 320 sq m
    • Sleeps 4
    • 2 King Beds
    More details

  • Executive Room, Park View

    Photos of Executive Room, Park View

    4.4/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Club Suite, 1 King Bed

    Photos of Club Suite, 1 King Bed

    Room amenities

    • 165 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Club Park View Room King

    Photos of Club Park View Room King

    Room amenities

    • 40 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Royal Suite King Bed

    Room amenities

    • 41 sq m
    • Sleeps 4
    • 1 King Bed and 1 Single Bed
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Mandarin Oriental Kuala Lumpur is in the city centre and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Don't miss Berjaya Times Square and Perdana Botanical Gardens.
Visit our Kuala Lumpur travel guide
View map
Map
Popular Location

What's nearby

  • KLCC Park - 3 min walk
  • Kuala Lumpur Convention Centre - 4 min walk
  • Suria KLCC Shopping Centre - 5 min walk
  • Aquaria KLCC - 6 min walk
  • Petronas Twin Towers - 6 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • Marble 8 - 3 min walk
  • Marini's on 57 - Rooftop bar - 3 min walk
  • Tonka Bean Cafe - 3 min walk
  • Lai Po Heen - 4 min walk
  • JP Teres - 4 min walk
View map

About this property

Mandarin Oriental Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 632 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and flat-screen TVs.
Mandarin Oriental Kuala Lumpur offers 632 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 36 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 110 for adults and MYR 55 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 99.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 110 for adults and MYR 55 for children (approximately)
  • Valet parking fee: MYR 36 per day
  • Rollaway bed fee: MYR 99.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Kuala Lumpur and receive a full refund?
Yes, Mandarin Oriental Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental Kuala Lumpur?
As of 3 Mar 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental Kuala Lumpur on 4 Mar 2021 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mandarin Oriental Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental Kuala Lumpur?
Self-parking is free at this property.
What time is check-in at Mandarin Oriental Kuala Lumpur?
Check-in begins at 2:00 PM.
What time is check-out at Mandarin Oriental Kuala Lumpur?
Checkout is at noon.
Does Mandarin Oriental Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mandarin Oriental Kuala Lumpur located?
This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Central Market are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.
4.7
Exceptional
Rating 5 - Excellent. 765 out of 995 reviews
5 - Excellent 77%
Rating 4 - Good. 169 out of 995 reviews
4 - Good 17%
Rating 3 - Okay. 37 out of 995 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 995 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Twin Tower View room, that was so amazing view and room was clean and comfortable. Then I ordered birthday cake for my boyfriend, and you gave chocolate cake for us. Thank you for answering my request. I hope we’ll stay here again.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great.at the check in when i had a casual chat with the receptionist, i mentioned its my mother in law's birthday and the stay in the hotel is my gift for her.when i checked in to the room to my surprise, i found a cake and written happy birthday.that was a great stuff. Then when we went down for coffee at the hotel cafe, the staff brought another cake while singing happy birthday.my mum in law was so thrilled.overall, mandarin oriental gave us a wonderful experience throughout our stay!!good food, clean room and pleasant staffs and overall a great and wonderful experience!!
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Suria KLCC. View was adequate but hoped to get the KLCC view. I think the price is higher to get the view.
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely stay - the staff make you feel known and welcome and even during these strange times, it was still a great experience. The rooms are spacious and luxurious and the location is perfect for access to KLCC. Really recommend it.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted by a wonderful surprise in our room from Ahmed. It was these friendly touches that made our stay for our Wedding Anniversary very special.
Stayed 2 nights in Oct 2020

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