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Reviews of Hotel Senacki

4 out of 5
Hotel Senacki
Ul. Grodzka 51, Kraków, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 877 reviews" "
Rating 8 - Good. 214 out of 877 reviews" "
Rating 6 - Okay. 18 out of 877 reviews" "
Rating 4 - Poor. 4 out of 877 reviews" "
Rating 2 - Terrible. 5 out of 877 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Marcin on 2 Apr 2024
Dear Fabio,thank you for your approval.

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Katarzyna Boroń-Kowalska on 5 Mar 2024
Dear Adam,Thank you so much for your feedback. We are so glad that you enjoyed your stay in our hotel. We hope that you will visit us soon again.Best regards,

8/10 Good

Steven

Stayed 2 nights in Feb 2024
Response from Katarzyna Boroń-Kowalska on 26 Mar 2024
Dear Steven,Thank you so much for your feedback. We are very glad that you enjoyed your stay at our hotel. We hope we will see you again soon.Best regards,

10/10 Excellent

Yasser, Massapequa Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2024
Response from Norbert Pękala on 8 Feb 2024
Dear Yasser, Thank you for your review, we really appreciate it. We're so glad you enjoyed your stay with us and we hope to see you again in the future! Best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Aleksander Gliński on 5 Feb 2024
Dear David,Thank you for your review, we really appreciate your feedback! We are so glad you enjoyed your stay with us and we hope we can see you again in the future.Best regards,

10/10 Excellent

Dr. Witold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Bernadeta Marchut on 14 Jan 2024
Dear Dr. WitoldFirst of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words. I am glad that you enjoyed so much your stay. We really appreciate your opinion. We are looking forward to see you again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel close to the main square
Hotel Senacki is perfectly located near the main square and the old Town. It overlooks a beautiful church which features musical buskers daily which creates a lovely ambiance and the clip clop of the horse drawn carts. There is an oyster bar downstairs. The rooms are spacious and modern and comfortable. There was nothing really I'd need to improve on.
Stayed 4 nights in Dec 2023
Response from Bernadeta Marchut on 14 Jan 2024
Dear Heather,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words. I am glad that you enjoyed so much your stay. We really appreciate your opinion. We are looking forward to see you again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Aleksander Gliński on 31 Jan 2024
Dear Anna,Thank you for your review! We're so glad you enjoyed your stay with us and we hope we can see you again in the future.Best regards,

10/10 Excellent

Ingvil

Stayed 3 nights in Nov 2023
Response from Bernadeta Marchut on 9 Dec 2023
Dear Ingvil,Thank you for your review, we really appreciate it. We're so glad you enjoyed your stay with us and we hope we will see you again sometime! Best regards,

8/10 Good

HELEN MARY

Liked: Cleanliness
Good position a little noisey due to road cleaning Not a luxury room no milk or tea and coffee refill Information limited I
Stayed 3 nights in Dec 2023
Response from Aleksander Gliński on 5 Dec 2023
Dear Helen,Thank you for your review, your feedback means a lot to us! We're glad you enjoyed the hotel's location and we hope your stay was radical. We'd love to see you again in the future!Best regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, a perfect choice for our time in Krackow
Stayed 3 nights in Dec 2023
Response from Aleksander Gliński on 5 Dec 2023
Dear Mark,Thank you for your review, we really appreciate it. We're so glad you enjoyed your stay with us and we hope we will see you again sometime!Best regards,

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Aleksander Gliński on 5 Dec 2023
Dear Eddie,Thank you for your feedback, we really appreciate it. We're so glad you enjoyed your stay with us and we hope we can see you again sometime!Best regards

10/10 Excellent

Christine M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel easy walk to Square and Castle. Our room on 2nd floor had a spacious bedroom, bathroom and lounge. Continental breakfast though did offer scrambled eggs. Had a nice Prosecco and Oyster bar attached. Easy walk to choice of restaurants for dinner.
Stayed 2 nights in Nov 2023
Response from Aleksander Gliński on 28 Nov 2023
Dear Christine,We are so glad you enjoyed your stay! Thank you for your feedback, we really appreciate all the kind words. We hope to see you again in the future!Best regards

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2023
Response from Aleksander Gliński on 28 Nov 2023
Dear Philippa,Thank you for your review, we are so glad you enjoyed your stay with us. We hope to see you again sometime!Best regards,

10/10 Excellent

Jake Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Bernadeta Marchut on 15 Nov 2023
Dear Jake,Thank you very much for your great opinion!Bets regards,

10/10 Excellent

John

Stayed 3 nights in Nov 2023
Response from Aleksander Gliński on 5 Dec 2023
Dear John,Thank you for your review. We really appreciate it! We're so glad you enjoyed your stay with us and we would love to see you again in the future.Best regards

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. The staff were friendly and helpful. I would thoroughly recommend.
Stayed 2 nights in Nov 2023
Response from Bernadeta Marchut on 15 Nov 2023
Dear Lisa,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words. I am glad that you enjoyed so much your stay. We really appreciate your opinion. We are looking forward to see you again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023
Response from Norbert Pękala on 27 Oct 2023
Thank you very much for a wonderful stay in our hotel and for leaving such a great rating. Thanks to this, we can confidently confirm that we have met your expectations in many aspects. We hope that in the future you plan to return to Krakow and we will be able to host you again in our hotel. Kind regards

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay Here!
Hotel Senacki is in a fantastic location and has a great staff. It's clean and we would stay here again without a doubt. Breakfast was plentiful and delicious. The only let down was the room was a bit crowded with furniture that didnt give any room for storage.
Stayed 5 nights in Oct 2023
Response from Norbert Pękala on 25 Oct 2023
Dear Megan, We're so glad you enjoyed your stay with us! Thank you so much for your review, we appreciate the kind words. We will take the note about furniture, thank you for pointing that out. We'll do our best to improve it. It will be our pleasure if we could see you again in the future! Best regards

10/10 Excellent

Berenice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
I love Hotel Senacki! The location is the best. Halfway between the Main Square and Wawel Castle on a pedestrian road and across the street from Peter & Paul Church. The breakfast was wonderful! Eggs to order and a wide selection of breads, meats, cheeses, juices and fruit. The staff was friendly kind and accommodating. They arranged my car from the airport to the hotel at midnight, and my taxi to the train station. I would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Bernadeta Marchut on 22 Oct 2023
Dear Berenice,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words. I am glad that you enjoyed so much your stay. We really appreciate your opinion. We are looking forward to see you again.Best regards,

10/10 Excellent

Joanne

Stayed 5 nights in Oct 2023
Response from Katarzyna Boroń-Kowalska on 19 Oct 2023
Dear Joanne,Thank you so much for your feedback. We are so glad that you enjoyed your stay at our hotel. We hope that you will visit us soon again.Best regards,

10/10 Excellent

Siew Peng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only does the location of Hotel Senacki make this hotel excellent, but the staff is amazing. Shout out to Kasha and Alexander who were just super friendly and easy to talk to. Not only did Alexander go the extra mile to print out a tram map for us but also highlighted the stops that we needed to get off at to visit Kazimierz. The breakfast was amazing with a wide variety to choose from. The hotel is located midway between Wawel Castle and the Square with lots to see and do in between. Plus, the choice of restaurants/milk bar was excellent. Book with Hotel Senacki -- you won't regret it!
Stayed 6 nights in Oct 2023
Response from Katarzyna Boroń-Kowalska on 18 Oct 2023
Dear Siew Peng,Thank you so much for your feedback! We really appreciate all the kind words and we are so glad you enjoyed the time spent with us. It was a pleasure to host you in our hotel. We'd love to see you again soon!Best regards,

10/10 Excellent

Thomas David

Stayed 3 nights in Oct 2023
Response from Bernadeta Marchut on 15 Nov 2023
Dear Thomas,Thank you very much for your great opinion!Best regards,

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfect location, super helpful staff, immaculately clean and smart. Highly recommended
Stayed 2 nights in Oct 2023
Response from Aleksander Gliński on 30 Oct 2023
Dear Martin,Thank you for your review, we really appreciate all the kind words! We're so glad you enjoyed your stay and we hope we could see you again in the future.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Rooms were comfortable. Great location.
Stayed 1 night in Sep 2023
Response from Katarzyna Boroń-Kowalska on 30 Sept 2023
Dear Rebecca, Thank you very much for your feedback which we greatly appreciate. We are glad that you enjoyed your stay with us. We hope you will choose our hotel again and see you soon.Best regards,

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , very clean hotel with friendly efficient staff. Breakfast great.
Stayed 5 nights in Sep 2023
Response from Aleksander Gliński on 28 Sept 2023
Dear Hugh,Thank you for the review, we really appreciate all the kind words. We're so glad you enjoyed your stay and we'd be happy to see you again! Best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet elegance, perfect location
Excellent central location, horse-driven carriages swan by regularly. Elegant but not pretentious in the heart of Old Town, which could hardly be prettier
Stayed 2 nights in Sep 2023
Response from Aleksander Gliński on 27 Sept 2023
Dear John, Thank you for your review, we really appreciate all the kind words. We're so glad you enjoyed your stay and we hope to see you again!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Aleksander Gliński on 27 Sept 2023
Dear Guest,Thank you for your feedback, we really appreciate it. We're so glad you enjoyed your stay and we hope to see you again in the future. Best regards,

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, no complaints at all
Stayed 1 night in Sep 2023
Response from Aleksander Gliński on 20 Sept 2023
Dear Nataliya,Thank you for the review, we really appreciate it. We're so glad you enjoyed your stay, it was really nice to have you here. We hope to see you again sometime! Best regards,

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome at Reception. Nice room, clean and had everything we needed, including toiletries and a hair dryer. Receptionists were Very helpful - answered all our questions. Gave us good directions. Booked our taxi and the driver was lovely, on time and helped with our baggage. Hotel was close to the main square and the cafes and bars.
Stayed 3 nights in Sep 2023
Response from Aleksander Gliński on 20 Sept 2023
Dear Rita,Thank you for your feedback. We really appreciate all the kind words! It's a pleasure to know you enjoyed your stay with us and we sure hope to see you again sometime in the future. Best regards!

10/10 Excellent

carlos, Agoura Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located between the castle and the old square, boutique hotel with super comfortable and clean rooms, helpful staff and really good breakfast. Easy walking to restaurants and other amenities at a very reasonable rates.
Response from Aleksander Gliński on 16 Sept 2023
Dear Carlos,Thank you very much for your review. We really appreciate all the kind words! We're glad you enjoyed your stay with us and we'll be more than happy to see you again in the future! Best regards

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Aleksander Gliński on 16 Sept 2023
Dear Robert, Thank you for your feedback. We really appreciate it! We're so glad you enjoyed your stay with us and we hope to see you again in the future! Best regards

10/10 Excellent

colum

Stayed 3 nights in Sep 2023
Response from Bernadeta Marchut on 15 Sept 2023
Dear Colum,Thank you very much for leaving a great opinion for which we are very grateful. We are very pleased that you enjoyed your stay in our hotel. We hope you will visit us again soon. Best regards

10/10 Excellent

Joan, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located to access all the major sights of Krakow. The decor is charming as are the staff. We would highly recommend it to anyone.
Stayed 6 nights in Sep 2023
Response from Aleksander Gliński on 12 Sept 2023
Dear Joan,Thank you for your feedback. We really appreciate it! We're so glad you enjoyed your stay with us. Therefore, we hope to see you again sometime in the future!Best regards

10/10 Excellent

Valerie

Stayed 5 nights in Aug 2023
Response from Katarzyna Boroń-Kowalska on 30 Sept 2023
Dear Valerie,First of all, thank you so much for your feedback. We are so glad that you enjoyed your stay at our hotel. Hope you will visit us very soon again.Best regards,

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Katarzyna Boroń-Kowalska on 6 Sept 2023
Dear Joshua,Thank you so much for your feedback. We are so glad that you enjoyed your stay at our hotel. We hope that you will visit us soon again.Best regards

10/10 Excellent

Svetlana

Stayed 2 nights in Sep 2023
Response from Katarzyna Boroń-Kowalska on 5 Sept 2023
Dear Svetlana,Thank you very much for leaving a great opinion for which we are very grateful. We are very pleased that you enjoyed your stay in our hotel. We hope you will visit us again soon.Best regards

10/10 Excellent

Ellen

Travelled with family
Liked: Amenities
y small hotel in historic district. Wonderful, helpful staff!
Stayed 1 night in Sep 2023
Response from Katarzyna Boroń-Kowalska on 6 Sept 2023
Dear Ellen,Thank you very much for your great review. We are very pleased that you had a very pleasant stay in our hotel. Thank you for your words of appreciation for our employees. I hope you will visit us again soon.Best regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Norbert Pękala on 1 Sept 2023
Dear Jeffrey, Thank you so much for your feedback. We really appreciate it and we hope to see you again in the future! Best regards

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely boutique hotel.
Stayed 3 nights in Aug 2023
Response from Bernadeta Marchut on 21 Aug 2023
Dear Nicholas,Thank you very much for great opinion. We are very glad that you enjoyed your stay.We hope that you will visit us again!Best regards,

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room with high ceilings, double doors, tall windows (lots of light), old world furniture with tasteful modern décor; lovely, personable staff who arranged for us to have a sack lunch the day we left to visit Auschwitz at 6 a.m.; a breakfast buffet with lots of healthy and delicious options in a unique space. A 5-minute walk from the American consulate.
Stayed 4 nights in Aug 2023
Response from Aleksander Gliński on 20 Aug 2023
Dear Rebecca,Thank you for your feedback, we appreciate it a lot! We're so glad you enjoyed your stay with us, it was a pleasure to have you here. We hope to see you again in the future!Best regards

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect - near tourist attractions, restaurants and transportation. Staff was great.
Stayed 4 nights in Aug 2023
Response from Aleksander Gliński on 18 Aug 2023
Dear Ronald,Thank you for your review, we really appreciate it! It was our pleasure to have you here and we're so glad you enjoyed your stay. We hope to see you again in the future!Best regards

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Aleksander Gliński on 11 Aug 2023
Dear Craig,Thank you for your review. We really appreciate it! We're so glad you enjoyed your stay and we hope to see you again in the future.Best regards

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Aleksander Gliński on 1 Aug 2023
Dear Craig, Thank you for your feedback. We really appreciate it! We're so glad you enjoyed your stay and we hope to see you again!Best regards

10/10 Excellent

Amy

Liked: Amenities
Excellent
Stayed 3 nights in Jul 2023
Response from Bernadeta Marchut on 30 Jul 2023
Dear AmyThank you for reviewing our hotel. We're really glad you enjoyed your stay and we hope to see you again sometime. Best regards,

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Bernadeta Marchut on 29 Jul 2023
Dear Dan,Thank you for reviewing our hotel. We're really glad you enjoyed your stay and we hope to see you again sometime. Best regards,

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the deluxe room was just as described with a little living room and super spacious. Staff was very lovely and breakfast was quite good! The location is perfect, halfway between the square and Karzimiez (highly recommend visiting that part of town too!), so nowhere was too far. Unfortunately the street facing rooms can indeed be a bit noisy with bin trucks early in the morning, but I didn't mind that much. Would definitely stay here again!
Stayed 4 nights in Jun 2023
Response from Marcin on 2 Jul 2023
Dear Nina,thank you for these kind words. We are overjoyed to read, that our hotel kept up to expectations.Best regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Beautiful traditional boutique hotel in Old Town. Staff was efficient and pleasant, breakfast was fresh and options were good, and the room was large and well kept.
Stayed 3 nights in Jun 2023
Response from Bernadeta Marchut on 24 Jun 2023
Dear William,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words.I am glad that you enjoyed so much your stay. We really appreciate your opinion.We are looking forward to see you again.Best regards,

10/10 Excellent

STACIE, Coyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with and very friendly and helpful staff. Right in the middle of where you want to be yet very quiet. Welcome note and chocolate upon arrival. Breakfast was incredible! The air conditioning was nice on a few very hot days. Super comfortable bed.
Response from Bernadeta Marchut on 24 Jun 2023
Dear Stacie,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words.I am glad that you enjoyed so much your stay . We really appreciate your opinion.We are looking forward to see you again.Best regards,

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the middle of the old town. You can't beat it for location.The room was very clean and comfortable. Excellent sound proofing. Breakfast was amazing! The staff were absolutely lovely. Thank you for a great stay.
Stayed 5 nights in Jun 2023
Response from Bernadeta Marchut on 18 Jun 2023
Dear Sue,First of all, I would like to thank you for the wonderful opinions left after your stay, thank you for all the kind words.I am glad that you enjoyed so much your stay. We really appreciate your opinion.We are looking forward to see you again.Best regards,