Natadola Holidays from NZ$1,537

Breakfast was terrible. Room duvet had stains ??? Blood hidden with white sheet. Staff ok Not coming back

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.

The ‘all inclusive’ isn’t just that. Cocktails, barista coffee and restaurants are not included. Apparently only if you book with my Fiji you receive cocktail vouchers amongst other benefits. The food was average at the buffet and lacked variety. Although the set menu at the Chinese restaurant was included, it was the worst Chinese food I’ve eaten, plus other tables who ordered after our receiving their food first. Cocktails average and some staff didn’t know how to make them. We also found out , after the fact, all kids under 12 eat free so there was no need to purchase an all inclusive package for our child. Resort staff polite and friendly. And thankfully nothing stolen this Fiji trip. We felt safe. However, alot of miss communication around the restaurant, for example, reception informing us of a traditional dance one evening at 0730pm, where as it was actually 0830pm. This was a common occurrence, the incorrect information being told to us. Resort room clean and comfortable. Location was central to everything in resort. Room services daily, but little things frequently forgotten to be replaced, including toilet paper, coffee, fresh towels and fresh coffee mugs. No bottle water provided. Air conditioning also flooded our room and engineering had to attend to it. Swim up bar the slowest service in the world, averaging 20 minutes to be served and not even busy. Don’t be fooled by the resorts photos online, there is no swimable beach at the resort. The beach is rocks

Amazing! Beautiful, serene, excellent food, and the most attentive and caring staff I have ever met! They go out of their way to make you comfortable and enjoy your time on the island. HIGHLY recommend!!

**Wonderful people and true Fiji atmosphere — with a few quirks** We spent a week at Serenity Island Resort with friends and had a great time overall. The biggest plus is the staff — genuinely kind people who always try to help with everything they can. You do feel "Fiji time" everywhere though :) A few minuses: the bar constantly runs low on alcoholic drinks and the selection is limited; the menu is quite small too — though for a resort of this size that's understandable. One thing that surprised us: some food is very often served cold. Maybe that's normal here, but it took us some getting used to. That said, the ocean, the nature, the reefs and the whole Fiji atmosphere smooth out all of these issues — you just relax and enjoy life and your vacation.