Koum Kapi Hotels, Chania

"Excellent and well kept. "

"The hotel is truly in the heart of the city. Everything was walkable to everything. I wish we had stayed here longer! We booked the family suite and it truly was incredible. They had a PS5 with limited games, but what a nice feature to keep the kids busy. And having two bathrooms was great for 4 people. Plus there was a sofa bed so you could fit 5-6 people. Welcome treats were provided which was a nice touch. Staff were incredibly helpful. Breakfast buffet (included when we went) was a mix of hot and cold items which was amazing. And the gym was amazing! It had so many machines and a small space for floor work. We only stayed one night but well worth the price! "

"Great place - would stay there again! Staff was really attentive to everything. "

"Clean room, staff very friendly"

"Nice pretty room and kind staff Taxi arrangement is available Old town small roads are fun to walk The harbor is close"

"All staff were great. It is a beautiful hotel - extremely well constructed and expertly finished (been open for less than one year). The restaurant meals were superb - we were booked in for 2 nights and had both dinners there. Breakfast was equally good. Had a somewhat challenging issue with the room heat - even with that, I would not diminish the excellent rating for this hotel. Definitely recommend highly. "

"Poolside seating comfortable Clean decent sized pool Comfortable room Very clean"

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"Honestly one of the worst hotel I’ve been to. The room for 3 was clearly for 2, with the 3rd person supposed to either sleep on the sofa that’s not a sofa bed, or in a tiny that’d barely fit a teenager. The staff is nice but the owner, an old lady, is the rudest person I’ve met. I asked for Tabasco and she literally told me to go and buy it myself. The breakfast is terrible, we stopped having it after 3 days because we couldn’t see it anymore. The “pool” is at best a bath tub. This is NOT a 5*, at best, best, 3*. You should avoid "