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Grand Serendib Hotel

4.0 star property
Hotel in Kandy with 24-hour front desk and outdoor pool
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Serendib Hotel

Bar (on property)
Lounge
Suite
Outdoor pool
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Egyptian cotton bed sheets
  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Mahamaya Mawatha, 12, Kandy, Central Province, 20000

What's nearby

  • Kandy Lake - 9 min walk
  • Temple of the Tooth - 19 min walk
  • Wales Park - 3 min drive
  • Royal Palace of Kandy - 4 min drive
  • Kandy General Hospital - 5 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive

Restaurants

  • ‪Senani Restaurant - ‬15 min walk
  • ‪Soul Food - ‬4 min drive
  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪SriRam Indian Restaurant - ‬4 min drive

About this property

Grand Serendib Hotel

Upscale hotel in the city centre
Take advantage of a poolside bar, dry cleaning/laundry services and a bar at Grand Serendib Hotel . In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), airport pick-up service (surcharge) and a 24-hour front desk
  • A porter/bellboy, a lift and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and bidets
  • 52-inch LED TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (81 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Grand Serendib Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Grand Serendib Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Serendib Hotel ?

Self-parking is free at this property.

What time is check-in at Grand Serendib Hotel ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Serendib Hotel ?

Checkout is at noon.

Does Grand Serendib Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A per vehicle fee applies.

Where is Grand Serendib Hotel located?

Located in the heart of Kandy, this hotel is within a 10-minute walk of Kandy Lake and Lakeside Adventist Hospital. Malwathu Maha Viharaya and Kandyan Art Association & Cultural Centre are also within 1 mile (2 km).

Grand Serendib Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 48 reviews" "
Rating 8 - Good. 7 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Great service and very friendly staff. They were very helpful when we had questions or requests. The room was clean and it had everything we needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms, service, pool and views
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ibrahim, abu dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and had a delightful experience. The staff were exceptionally friendly and accommodating, making us feel truly welcome from start to finish. The food was excellent, featuring a diverse menu that catered wonderfully to various tastes. We thoroughly enjoyed the variety and quality of meals provided. Additionally, our rooms were very clean and tidy, which added to our comfort. We're eagerly looking forward to our next visit and would wholeheartedly recommend this place to anyone seeking a friendly, delicious, and clean getaway. We will definitely come back again!
Stayed 1 night in Jun 2024

10/10 Excellent

La Shunda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, very clean and nicely decorated. The view was amazing!
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David, Corbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a stopover in Kandy for 1 night. Property is really nice with an infinity pool and amazing views. The rooms were large but do need an update as they look a little tired. Perhaps a quick paint will change them completely. Bathroom was very nice Staff were really nice Food was average but we are comparing this hotel to our amazing hotel in Sigiriya
Stayed 1 night in Jun 2024

10/10 Excellent

Zlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room with a fabulous view.
Stayed 1 night in May 2024

10/10 Excellent

premalavan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff were friendly and welcoming. Driver accommodation was offered. Check in had a delay but overall good stay.
Stayed 1 night in May 2024

10/10 Excellent

Jackelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of Kandy from on top of the mountain! Great drink, food, and hospitality. The staff were very friendly and accommodating. 10/10 recommend
Stayed 2 nights in Apr 2024

8/10 Good

E

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel overall
Lovely hotel with amazing views, our room was big, only thing was service at the restaurant wasnt great.
Stayed 1 night in Apr 2024

10/10 Excellent

NGAI SANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy for friendly staff, the view and room space.
Stayed 1 night in Apr 2024

10/10 Excellent

Srimali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. We had the suit so I cannot comment on the other rooms as I see some reviews shows the rooms are bit on the smaller side. We had a nice spacious clean room overlooking the mountains. The food was amazing and service was great ! They have parking on site with security. We definitely will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Genna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
Wonderful stay at The Grand Serendip Hotel. We only stayed one night, but wanted to stay for longer, it was that good. We stayed in a suite and it was really nice. The room had a great balcony with beautiful views, lots of lovely amenities and free water. The bed was extremely comfortable and the shower was fantastic. The pool area is small but adequate for relaxing. The staff were wonderful, very attentive and they provide excellent service! They welcomed us with a lovely welcome drink and cool towel. Food was delicious, breakfast was included and offered a wide range of options, including local dishes and fruit. The only feedback I would provide is to improve pre trip communication. I emailed several times to gain help organising airport transport, but received no reply. We would highly recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Dulmini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful location. Great views. Worth being out of the centre of town with only short walk to the lake.
Stayed 3 nights in Jan 2024

10/10 Excellent

chandrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and healpful staff. very clean and neat and excellent presentation
Stayed 5 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Favorite
Outstanding hotel; excellent food and service. Most amazing view of the area. My new all-time favorite hotel.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh! Holy night on repeat for 2 days in room 302
A lovely hotel, modern and with friendly staff. Despite that, I checked out a day early and forfeited £120 because the room I was in was directly above the restaurant and the ceiling speakers were playing “Oh! Holy night” on repeat from 7am to 10pm for the first 2 days, I couldn’t cope with the third night of that and the manager didn’t fix the issue when I spoke to him about it. Avoid room 302 if you want a quiet stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room balcony.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is a must stay! We felt welcomed, our room was excellent and as Americans… the accommodations were comfortable including the bed. The panoramic view is beautiful and near cultural and historic sites. I would have stayed here atleast another night had I known what I was in for.

8/10 Good

JI

Travelled with group
Liked: Cleanliness, staff & service
Rooms are beautiful with city views, but the hallways smell terribly unbearable. It offerred good breakfast and dinners. Receptionists need more training!
Stayed 1 night in Nov 2023

10/10 Excellent

Shumin

Stayed 1 night in Nov 2023