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"Excellent in every respect. Having a washer/dryer in the room was really helpful."

"Room was clean. The staff were very friendly and very helpful. The hotel is location is very accessible from the train station."

"Loved the location. Everything about it was wonderful. Would stay here again. "

"Helpful & friendly staff. Comfortable room size Enjoyed the indoor & outdoor onsen + sauna. "

"Nice hotel onsen, clean and tidy. However lacks character and is sprawled over multiple buildings (all of which are architecturally quite ugly). Average breakfast buffet."

"Very modern and clean hotel. Staff was very helpful with booking reservations and offering transportation options. The co-ed onsen is a nice touch "

"Large hotel outside the city good for group travelers. Onsen on premises was excellent. Breakfast was also good. With my arrival I asked the reception to eat in a Japanese restaurant and was told only available the western restaurant with Pizza, burger etc…. I went to check the restaurants and checked the Japanese one if available and to my surprise they told me no problem I can get reservation which I did. I returned to the reception and asked why I was told otherwise. An apology was in place but I guess that’s the policy to separate the foreigners from locals so the atmosphere to be kept undisturbed by foreigners who some may have bad manners. Unfortunately it’s being repeated in many places I visited after the current flood of tourists. "

"A good choice if you're travelling by train, as it's within easy walking distance of the station. The breakfast buffet was okay, but the selection was quite limited compared to other hotels we've stayed at in Japan."

"The breakfast buffet had lots of options - I especially enjoyed the fresh fruit, bacon and eggs. The room was spotless and the shower was incredible after a long day - the pressure felt like a massage. The hotel lobby is beautiful and features wood and wood carvings from the local area. The onsen was also a wonderful treat at the end of the day, although, sadly, the outside area was closed during our stay. "