Top Hotels Near Joypolis in Tokyo from NZ$73

"My stay at Fairmont Tokyo was nothing short of exceptional. From the moment I arrived until the moment I checked out, I genuinely felt like royalty. Every detail of the experience reflected care, refinement, and a level of hospitality that is increasingly rare to find.The hotel itself is stunning — brand new, impeccably clean, modern, elegant, and thoughtfully designed in every respect. The attention to detail throughout the property is remarkable, from the beautifully curated interiors to the calm, luxurious atmosphere that makes you immediately feel at ease. The elevated views over Tokyo only add to the experience. What truly made the stay unforgettable, however, was the people. Jane at the front desk was absolutely fabulous — warm, professional, attentive, and genuinely invested in making sure every aspect of my stay was perfect.Housekeeping maintained the room flawlessly each day, always with incredible care and precision. The bell staff were consistently courteous, welcoming, and eager to assist. A very special thank you as well to Elaine del Rosario from in-room dining, who went above and beyond throughout my stay. No request ever felt too small or too ridiculous — every need was met with kindness, efficiency, and grace. That level of personalized service is what transforms a beautiful hotel into a truly memorable experience. Yet as a vegetarian, the food choices were very limited and the spa far too pricey. Nonetheless, bravo!"

"Very clean and good location"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"Location next to Tokyo Tower was excellent!"

"Close to both Ariake and Kokusai-Tenjijo stations. "

"Good location & convenient for transportation "

"Must request second pillow. only one provided. Other than that staff great. Great room"

"Clean room and great staff and Lawson’s in lobby!"

"Room was clean when we arrived. They do regular cleaning for hygiene reasons. Staff is helpful and polite and it wasn’t hard to communicate with them in english. I enjoyed their free amenities (coffee was good)."