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"Amazing staff!"

"Was impressed with this hotel. Quiet, modern, safe, right near Hammersmith station. The Premier Plus room was clean and well appointed. Breakfast was good quality for a large chain hotel. "

"We have stayed in a great many hotels over the years but have wanted to stay here many times but couldn’t. Now this will be the first to contact everything was great. From location to the standard of everything regarding the hotel. Food cleanliness the staff standard of room just couldn’t fault anything.i worked in hotels so I’m fussy so I’m thrilled. Well done everyone!!!!!superb I every way"

"Beautiful location next to Tower Bridge. Room was wonderful. Lots of dining options close by."

"Excellent location, friendly and helpful staff, very minimal and well-designed room and comfortable bed. It would be nice if there was a small wardrobe. "

"Stay was great. They had a protest in London near the hotel and it took us and extra hour and a half to get into the hotel"

"Staff was great helped with suggestions and when to stay away from the protest happening. Even during check-in they made every possible accommodation possible when we arrived so early. The live music at the restaurant was very nice. The hallways on our floor could have been better kept. We saw the same champagne glasses in front of a room for the 3 day we stayed. It was close enough to the metro where we took that everywhere to get around. Solid place to stay. And our view was fantastic. "

"They exceeded ourselves and made my wife's birthday extra special. Really enjoyed the stay and very convenient location"

"Very convenient to everything, ie transportation, pharmacy, food, clothing. Staff were friendly and accommodating. Bed in superior individual room was wonderfully comfortable. Liked all the tech outlets. Only issue was in the bathroom. Looked like rust or dirt around some of the floor attachments. Very busy hotel but they seemed to handle that well. Would love to stay there again."