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"This was our 2nd stay here and again we are very happy overall with the hotel. Particularly enjoyed free tea and coffee in the restaurant for hotel guests."

"I never write reviews for hotels because they are all generally good, but this hotel is AWFUL. The lobby is alright, but once you go up to the other floors where you’re staying, the smell of cigarettes and weed is overwhelming. There was NO ventilation in toy without a window, so there was a portable fan that was left on. My room smelled like weed and mold. I left Garner Hotel the day I checked in to stay at another hotel nearby because the shower drain wasn’t working and the room was in a terrible condition. The manager was delusional enough to tell me the shower drain is working. NOBODY should stay here!! AVOID this hotel! Book this hotel if you’re a chain smoker and want to smell cigarettes and weed during your entire stay. "

"Room clean, good breakfast… overall good short stay experience "

"Poor service - staff unhelpful - room below average for the price "

"Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days. "

"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"Modern Hotel situated on a quiet residential road but very close to bus service connecting to central Hamburg and Hafen City and the nearest U- Bahn is only a 10 min walk away. Buffet breakfast is excellent and ability to order food in the restaurant area until 11pm much appreciated "

"All aspecst of my stay were perfect. Thanks"

"Great room and convenient "