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"The staff were truly the best I have ever encountered in a hotel: I called to say I would be late and was told not to worry in the least and that the most important thing was to drive safely. When I arrived, I wasn't sure where the hotel carpark was, called again and the duty manager came out to find me and guide me in. The bartender was fabulous helpful and polite and the night receptionist super helpful too. 11/10!"

"All great"

"10/10. Excellent location just a shame parking wasn’t available on the day we stayed at the hotel."

"The room was immaculate and everything was working as it should. Staff were really helpful when we had a problem paying for the car park. Staff were really friendly, greeting us and showing an interest in why we were there."

"Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break."

"Lovely stay although we did not need the disabled room so would have been nice to be asked "

"Excellent welcome abd information from staff Free Parking Room quiet warm no noisy fans heaters Bedding clean, great choice of pillows Wide corridors quiet "

"We had booked one night’s stay as we were at a show in Nottingham and this served as a good base to go to the show and see family. First impressions from the roadside were good, car park is free and at the rear of the hotel. You then walk around the front to reception, all on a level. We had the option to check in on line, but we checked in on arrival. Check in was efficient and the lady was really friendly and made sure we had all the information we needed. We were on the first floor (room 1). The lift felt a bit dated but did the job. The room was clean, although some old needed in some areas (especially the paint on the bathroom fittings) good number of plug sockets. Good size tv, although it would benefit from being mounted on a bracket on the wall. The bed was really comfortable and we both had a good sleep, although the pillowcases were a strange colour. Shower was good, only small amount of showered gel, so best to take your own. We got a drink in the bar after the show, but the door is locked at 10, so you have to go through reception. Breakfast was good, selection of cereals, orange or apple juice. Selection of teas and filter coffee. Toast/croissants and a buffet style for hot food. The bacon thick and fresh cooked and great scrambled eggs. Some tlc is needed throughout the hotel, but in all we had a good stay. "

"Loved the room, good receptionists very helpful and friendly. Perfect location, will recommend and stay again. "