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The Grand Hotel Leicester by The Unlimited Collection

Hotel in Leicester with fitness centre and 24-hour front desk

Photo gallery for The Grand Hotel Leicester by The Unlimited Collection

Front of property
Daily buffet breakfast (GBP 15.95 per person)
Reception
Shower, free toiletries, hair dryer
Gym

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

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About the area

Map
Granby Street, Leicester, Leicestershire, LE1 6ES

Getting around

  • Leicester Station - 6 min walk
  • East Midlands Airport (EMA) - 44 min drive

Restaurants

  • ‪Chaiiwala - ‬1 min walk
  • ‪San Carlo - Leicester - ‬1 min walk
  • ‪Ale Wagon - ‬2 min walk
  • ‪Haute Dolci - ‬1 min walk
  • ‪Bru Coffee & Gelato - ‬2 min walk

About this property

The Grand Hotel Leicester by The Unlimited Collection

Hotel located in Leicester City Centre
Take advantage of dry cleaning/laundry services, a bar and a gym at The Grand Hotel Leicester by The Unlimited Collection. The on-site Italian cuisine restaurant, Marcos New York Italian, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, wedding services and a 24-hour front desk
  • A ballroom, multilingual staff and a banquet hall
Room features
All 104 rooms offer comforts such as 24-hour room service, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and baths or showers
  • 30-inch LED TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hindi, Italian, Polish, Romanian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marcos New York Italian

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 30-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 July 2022 to 1 January 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

Frequently asked questions

Is The Grand Hotel Leicester by The Unlimited Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grand Hotel Leicester by The Unlimited Collection?

Self-parking is available for GBP 10.00 per night.

What time is check-in at The Grand Hotel Leicester by The Unlimited Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Grand Hotel Leicester by The Unlimited Collection?

Checkout is at 11:00 AM.

Where is The Grand Hotel Leicester by The Unlimited Collection located?

Located in Leicester City Centre, this hotel is within a 5-minute walk of The Little Theatre, Curve Theatre and The Y Theatre. Leicester Market and Leicester Town Hall are also within 5 minutes. Leicester Station is 6 minutes by foot and Leicester (QEW-Leicester Train Station) is 6 minutes.

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The Grand Hotel Leicester by The Unlimited Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 125 out of 660 reviews
Rating 8 - Good. 242 out of 660 reviews
Rating 6 - Okay. 161 out of 660 reviews
Rating 4 - Poor. 80 out of 660 reviews
Rating 2 - Terrible. 52 out of 660 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

JOAN

Disliked: Cleanliness
Stayed 2 nights in Jul 2022

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Stayed 2 nights in Oct 2020

6/10 Okay

Ionut

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

6/10 Okay

Veronica, Milano

Liked: Staff & service, property conditions & facilities
Buona posizione.Personale gentile.Camera tranquilla
Stayed 2 nights in Oct 2020

8/10 Good

raj

Liked: Staff & service, room comfort

Will be back

Really cosy hotel great location - its tired but well managed
Stayed 1 night in Oct 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
very covid safe hotel
Stayed 1 night in Oct 2020

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Away

I was more than delighted with my weekend at the Mecure Hotel. It was had all the procedures of COVID-19. It was shame that the restaurant and bar were closed as it would have been really nice. The hotel was awfully however my room had a fan which was very useful. Furthermore my bed was massive despite it being a double room.
Stayed 2 nights in Oct 2020

4/10 Poor

Varghese

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Noisy night with music / cars racing outside Double bed - not king size
Stayed 1 night in Sep 2020

6/10 Okay

Noel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Stephen

Mercury Hotel

The hotel was ok don’t think I would stop again if I was in Leicester would probably check out a different hotel the only good thing I can say it was Good location if you wanted to go In the town centre but unfortunately Checking in wasn’t a good experience seemed to be one rule for some people and another rule for others When Wearing face mask and Hand sanitizing
Stayed 1 night in Aug 2020

6/10 Okay

Rachel, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning building, tired room. In a room with limited natural light you would expect good electric lighting unfortunately this wasn’t the case. Lots of lights but low wattage bulbs. Bathroom had 4 lights with only 1 working. Staff were lovely throughout.
Stayed 1 night in Aug 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Pros and Cons

A good location for us to travel by train and visit Richard111 Centre and van Gogh exhibition.Bar/lounge pleasant and staff helpful and welcoming. Sadly we were given a very cold room with a non functioning radiator. The second room was the same but number 3 was ok. We met another guest who told us the heating was down in part of the hotel.
Stayed 1 night in Mar 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities

Hot night in Leicester

Hotel was overall nice and convenient for my stay. I did find the room a bit hot to sleep in.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with a great history and excellent location
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel great location will definitely use again
Stayed 2 nights in Mar 2020

8/10 Good

James

Liked: Room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellant and service room very comfatable only negative though bathroom looked a little tired but would have no hesitation in going back👍
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Suzanne, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was exceptional for the price, friendly staff, good breakfast, very comfortable bed - no complaints
Stayed 1 night in Feb 2020

8/10 Good

Elizabeth

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020