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Reviews of Hilton Americas-Houston

4 out of 5
Hilton Americas-Houston
1600 Lamar Street, Houston, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 810 out of 1076 reviews" "
Rating 8 - Good. 140 out of 1076 reviews" "
Rating 6 - Okay. 57 out of 1076 reviews" "
Rating 4 - Poor. 34 out of 1076 reviews" "
Rating 2 - Terrible. 35 out of 1076 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good except the Starbucks was close
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for the convention center and Astros game!
Stayed 3 nights in May 2024

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

ana valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities
The restaurants nearby and at the hotel close too early and the elevators didn't work on one side.
Stayed 2 nights in May 2024

10/10 Excellent

Macenzee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bar!
Stayed 2 nights in May 2024

10/10 Excellent

Walter

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Se

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mercedes Adora

I had a great stay
Stayed 3 nights in May 2024

10/10 Excellent

Elsa

Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Walking distance to most places.
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We came for graduation which was in the convention center. Easy to get to just go across the catwalk and you’re there, so convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Telice

Travelled with group
Nice lobby and great stagf
Stayed 1 night in May 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. We will be back! Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Bana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024

8/10 Good

Ma Crystabelle

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I enjoyed the walk in and soft shower, the service in the breakfast buffet, the guy who helped me in the exit parking lot, I did not like the smell of the carpet all throughout my stay.
Stayed 1 night in May 2024

10/10 Excellent

Analiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property is well maintained, the room is spacious and so clean.
Stayed 1 night in May 2024

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service
Property was organized and cleanliness. Key card is helpful for securing entrances. My favorite is the rooftop to overlook the Houston skyline, and indoor pool with a jacuzzi. However, the only negative experience I encountered is paying approximately $40 including taxes for parking for each vehicle if you are a guest for a hotel. Overall, it was an amazing experience.
Stayed 1 night in May 2024
Response from Reservations Department on 8 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance.
Stayed 1 night in May 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick and easy check in. super attentive staff!! will return again!
Stayed 1 night in May 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Stephanie Van

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in May 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Warren

Liked: Cleanliness, amenities
Great looking hotel. Fabulous staff, especially the Hilton Ambassadors.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Liz

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

dwight norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Room and amenities were clean. Staff was fantastic
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Kenneth William

Stayed 3 nights in Apr 2024

6/10 Okay

Mariah

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms air kept turning off. Was hot the whole time. Tossing and turning all night.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff
Stayed 4 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Gregorio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was great. Only thing I’d say is that their main bar/restaurant opens too late, they had an amazing chicken sandwich I was craving after only having it once. Great stat. Would recommend this hotel
Stayed 3 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Adan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after enjoying an Astros Game. Room service food was awesome
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Belkys

Great location
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

6/10 Okay

Alecia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The television did not work. Didn't bother communicating with front desk as it was late and a one night stay. There was a layer of dust with hair on the night stand and on the lamp. However, the overall property was beautiful.
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice but a bit pricey
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Lychesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here best decision to make
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Fredreonia Bretia

Travelled with partner
Liked: Amenities
Loved our stay !
Stayed 4 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Krysta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is across the street from the Toyota Center, Houston. Rooms and Parking expense
Stayed 2 nights in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

4/10 Poor

Isaac Jr

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for taking the time to leave us a review. We hope you choose to stay with us again.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Nice property & staff.
Stayed 1 night in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well located hotel.
Stayed 1 night in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Ruben Bujanos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes walking of Toyota center, if you will go to any concert or event, this Hilton is your best option. The only thing that I don liked was that they have only one mexican restaurant that is not good, they have one starbucks but closes early from monday to tuesday.
Stayed 2 nights in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Michael, Leander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Hilton. Super close to the Toyota Center, restaurants, the stadium, and a lot of great places downtown. Clean rooms and super helpful staff.
Stayed 1 night in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!

10/10 Excellent

Rachel

Travelled with partner
Liked: Amenities
Ty
Stayed 2 nights in Mar 2024
Response from Reservations Department on 7 May 2024
Thank you for the 5 stars! We hope to see you again soon!