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Reviews of HI Houston Hostel

2 out of 5
HI Houston Hostel
501 Lovett Boulevard, Houston, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 175 reviews" "
Rating 8 - Good. 53 out of 175 reviews" "
Rating 6 - Okay. 15 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 6 out of 175 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

James, West Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It creates an environment where people from all walks of life can interact with each other!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility Excellent location The staff was very friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a acceptable stay. Have been to better but also worse
Stayed 2 nights in Nov 2019

10/10 Excellent

Paula, New Orleans, Louisiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and guests! An opportunity to experience several cultures, languages and share different experiences in a cimmon setting. Centrally located for access to many venues and interesting sites to see and things to do.
Stayed 5 nights in Nov 2019

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I would never come back here ever again this room has bed bugs
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Hana, Toronto

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There are hidden extra charges when you are checking in. Expedia was kind enough to reimburse for those charges. I have been to many hostels. This was the worse experience. The female dorm is tiny to fit in 6 people. The staff don’t clean the shared bathroom area daily. It’s also in the middle of nowhere, so you can’t walk to major sights. The Houston transit is very infrequent so it’s hard traveling anywhere from the Hostel.
Stayed 2 nights in Oct 2019

6/10 Okay

Umamaheswaran

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Jeremy, Palestine, Tx

Business traveller
Liked: Cleanliness, staff & service
Overall a decent place but the bunk beds in my room were metal and not very sturdy. They creaked and groaned anytime anyone rolled over or moved. That made it hard to sleep. Also the water pressure in the shower was very weak.
Stayed 1 night in Oct 2019
Response from HI Houston Management on 14 Oct 2019
Thank you, Jeremy, for taking the time to review your stay at our hostel. We apologize for the inconvenience you had experienced, and we will take note of your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from HI Houston Management on 8 Oct 2019
Thank you for taking the time to rate your stay at our hostel! We appreciate it!

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from HI Houston Management on 8 Oct 2019
Thank you for taking the time to rate your stay at our hostel. We appreciate the feedback!

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The wifi is horrible. Breakfast is ok. The staff are very nice
Stayed 2 nights in Sep 2019
Response from HI Houston Management on 8 Oct 2019
Thank you for taking the time to review your stay at our hostel. We are sorry for the inconvenience and will take note of the wifi. We will pass along the kind words to our staff! Safe travels!

10/10 Excellent

Mygdalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hostel stay!!!
It was a great stay! The staff was very helpful and friendly. The shared room (hostel) was clean and very comfortable. I enjoyed the outdoor patio and swimming pool. I have recommended it to all my family and friends. When in Houston, I will stay there again.
Stayed 1 night in Sep 2019
Response from HI Houston Management on 29 Sept 2019
Thank you so much, Mygdalia, for the wonderful and kind words! We are so happy you had a wonderful stay with us! Please do come back and visit us again! Safe travels!

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Sep 2019
Response from HI Houston Management on 8 Oct 2019
Thank you, Christopher, for taking the time to rate your stay with us. We are sorry to hear that you did not have an excellent stay at our hostel. We would be more than happy to address your concerns by contacting us. Safe travels.

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from HI Houston Management on 29 Sept 2019
Thank you, Stephen, for taking the time to rate us a perfect 10!

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anthony and Scott are great people and bring really good vibes to this establishment.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from HI Houston Management on 29 Sept 2019
Thank you so much for the perfect 10 score!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from HI Houston Management on 29 Sept 2019
Thank you, Candace, for the 10 out of 10 rating!

6/10 Okay

.

Liked: Staff & service
The property was safe and overalll clean but its was not as nice as other hi property's and the level of amentities that i have seen at other properties of theres i have stayed with
Stayed 1 night in Aug 2019
Response from HI Houston Management on 8 Oct 2019
Thank you for taking the time to review your stay at our hostel. We appreciate your feedback. Safe travels.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was in a historic home, the neighborhood was beautiful and the rooms were fairly up to date. The 8 person room I stayed in wasn't actually in the home but in the guest house in the back. Loved that they had a pool, outdoor sitting area, hammocks, inside had computer access, a pool table, and kitchen plus eating area. For the amenities you get it was a great place to stay. I only had two issues with my stay, I'm short and plus size and they assigned me a top bunk. Like really? Come on! My only other issue is not their fault, but more of a warning for light sleepers. Bring ear plugs, if you have someone who snores don't expect to actually sleep!
Stayed 1 night in Aug 2019
Response from HI Houston Management on 8 Oct 2019
Thank you for taking the time to review your stay at our hostel. We apologize for the inconvenience during your stay. Our staff is available 24/7 to address any concerns any of our guests may have. We appreciate the feedback. Safe travels.

4/10 Poor

Verified traveller

Stayed 6 nights in Jul 2019
Response from HI Houston Staff on 8 Aug 2019
Hello Guest, Thank you for staying with us. We wished we had a little more comments from your feedback to see where we went short on your stay. We hope this does not deter you from staying with us again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend $10 more and stay at the other hostel
First read all the information if you’re not a Hostel member there is an extra fee of $4. Idk what for. You’re not staying in the AC building you see, you are staying in a building behind the building that is not like the photos. Beds were trash, pillows are horrible, dirty bathroom & the wall AC only cools the side where you are at. I have stayed at plenty of hostels and this by far was HORRIBLE
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Our room was very clean and neat. The kitchen fridge was a bit messy tho
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review your stay at our hostel. We appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review your stay at our hostel! We are glad to see you had an excellent experience during your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review your experience at our hostel! We are happy to see you had a wonderful experience!

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review our hostel. We appreciate your feedback and are glad to see you had a good experience.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Michael, for taking the time to rate your stay at our hostel. We appreciate your feedback!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place In Great Area
enjoyed my stay there.
Stayed 7 nights in May 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Brent, for taking the time to review your stay here at our hostel! We are happy to see you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review your stay at our hostel! We are happy to hear you had a wonderful experience!

8/10 Good

Ethel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Ethel, for taking the time to review your stay at our hostel! We appreciate your feedback.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Houston
Was very relaxing
Stayed 1 night in Apr 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Tina, for taking the time to review your stay at our hostel! We are happy to hear you had a relaxing and wonderful experience!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Houston
Best Hostal in Houston i love it here
Stayed 1 night in Apr 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Tina, for taking the time to review your stay at our hostel! We are so happy to hear you had an excellent experience!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to rate your stay. We appreciate your feedback.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I choose the wrong hotel, as I thought this is the one closest to the building we are going to visiting,but actually the one I.m looking for is under remodel.
Stayed 1 night in Apr 2019

8/10 Good

glenn

Liked: Staff & service
Interesting and enjoyable
Overall I enjoyed my stay. My bathroom could’ve been a little cleaner but the front desk was very nice and some of the people I met were incredible.
Stayed 1 night in Apr 2019
Response from HI Houston Management on 22 Jun 2019
Thank you, Glenn, for taking the time to review your stay. We are glad to hear you had a great experience at our hostel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location was in an excellent neighborhood but unfortunately not as close to the CBD as I prefer
Stayed 2 nights in Apr 2019
Response from HI Houston Management on 22 Jun 2019
Thank you for taking the time to review your stay at our hostel. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Was a great place to stay, lots to see and do. Perhaps some organised social events would be nice but there were bars 3 blocks away which were awesome. Very good for transport links.
Stayed 3 nights in Feb 2019
Response from HI-Houston Management on 8 Apr 2019
Thank you, Matt, for taking the time to review your stay here at our hostel. We are happy to hear you had a great experience during your time at HI-Houston!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hostel!
Had a very pleasant stay. Staff was very friendly and the complimentary breakfast was a nice way to start the day. The locale was perfect for local errands. The ironing board and iron was very handy. My shared room had a nice balcony with nice views. Highly recommend to tourists!
Stayed 3 nights in Feb 2019
Response from HI-Houston Management on 26 Mar 2019
Thank you, Michael, for taking the time to review your stay at our hostel! We are ecstatic to hear that you had a wonderful experience! We take pride in offering an excellent hostel experience for our guests. We will pass on your words to our awesome staff! We hope to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great; however, I didn't like the check-in at 3pm. My event started in the evening and have to be there early. I drove from Shreveport, LA which it was a 4 hours drive. I was just want to rest and wash up.
Stayed 1 night in Jan 2019
Response from HI-Houston Management on 26 Mar 2019
Thank you for taking the time to review your stay at our hostel. We are happy to hear you had a great stay at our hostel! We also provide complimentary luggage storage prior to check-in. We appreciate your feedback and hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2019
Response from HI-Houston Management on 26 Mar 2019
Thank you for taking the time to review your stay at our hostel. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying in a hostel. Was a nice place. Easy and friendly check in.
Stayed 1 night in Jan 2019
Response from HI-Houston Management on 26 Mar 2019
Thank you for taking the time to review your stay at our hostel. We are happy to hear that you had a wonderful experience during your first stay at a hostel! We hope to see you again!

10/10 Excellent

Serena

Liked: Staff & service
The hotel staff members are very friendly and helpful.
Stayed 3 nights in Dec 2018
Response from HI-Houston Management on 26 Mar 2019
Thank you, Serena, for taking the time to review your stay at our hostel! We are excited to hear that our staff has been helpful and lovely during your stay. We appreciate your feedback and hope to see you again!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Well-situated
It's a "24 hour hostel", which, in practice, means new guests can enter your dorm any time. Two did, before midnight and before 1 am, waking me.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
It was good only negative thing I have to say was I didn't like that there were no outlets or lamps by your bed and only had 2 outlets in my room for 6 people also not sure if the bathrooms were cleaned at all during my stay my bed was also very noisy when I moved.Otherwise I loved the location and the house itself was great and had lots of space. Staff were kind and friendly.
Stayed 3 nights in Dec 2018

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
This was my first experience at a hostel. I appreciated the warm reception and the respect the fellow guests show one another. The house was well maintained.
Stayed 1 night in Dec 2018