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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
Aparthotel with free breakfast, a short walk to Willowbrook Mall
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Reception
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Lounge
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
The price is NZ$172
includes taxes & fees
25 Sept - 26 Sept
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (Kitchen)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (Kitchen)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • Studio
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Place Houston NW Vintage Park
Pool
Breakfast included
Pet-friendly
Parking included
9.0 out of 10, Wonderful, (1259)
The price is NZ$209
includes taxes & fees
25 Sept - 26 Sept
Hyatt Place Houston NW Vintage Park

About the area

Map
7495 W Greens Road, Houston, TX, 77064

What's nearby

  • Willowbrook Mall - 8 min walk
  • Houston Methodist Willowbrook Hospital - 2 min drive
  • Sam Houston Race Park - 5 min drive
  • Champions Golf Club - 5 min drive
  • Vintage Park - 6 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Aparthotel with free breakfast, a short walk to Willowbrook Mall
This smoke-free aparthotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car recommended
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free cot

Restaurants on site

  • The Premier Bar & Grill

Kitchenette

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster
  • Water dispenser

Dining

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 68 units
  • Banquet hall
  • Connecting units available
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transport to and from this property
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 15 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Aparthotel

Frequently asked questions

Does Best Western Premier Ashton Suites-Willowbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Best Western Premier Ashton Suites-Willowbrook?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Premier Ashton Suites-Willowbrook on 25 Sept 2024 start from NZ$172.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Ashton Suites-Willowbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Ashton Suites-Willowbrook?

Self-parking is free at this property.

What time is check-in at Best Western Premier Ashton Suites-Willowbrook?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Ashton Suites-Willowbrook?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Premier Ashton Suites-Willowbrook located?

Located in Willowbrook, this aparthotel is within a 10-minute walk of Mountasia Houston and Willowbrook Mall. Stone Moves Indoor Rock Climbing and Aerodrome are also within 2 miles (3 km).

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 558 reviews" "
Rating 8 - Good. 113 out of 558 reviews" "
Rating 6 - Okay. 40 out of 558 reviews" "
Rating 4 - Poor. 23 out of 558 reviews" "
Rating 2 - Terrible. 49 out of 558 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Preciosa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline Vartzbedian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

terri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Laquisha

Stayed 2 nights in May 2024

6/10 Okay

Phillip

Disliked: Cleanliness, room comfort
Nasty wash cloth in the room had to clean up my shower bed hard
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Shenika

Travelled with family
Disliked: Cleanliness, room comfort
Terrible stay
To start off everything was going great til i asked questions that involved my handicapped son on the day of check-in i did not stay the full 4 nights due to rudeness again i will not recommend anyone to stay here after my experience with them i went online to read their reviews and they are terrible sorry no recommendations
Stayed 4 nights in May 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

tiffany

Travelled with family and small children
Disliked: Cleanliness, amenities
Management is rude, unempathetic, and greedy. They charge PER child (no matter the age). So even if the room you book fits 6 and you put 4 on the reservation, they hound you about the number of people staying in the room and they charge more even though my 2 youngest would not be using any of the amenities like the pool or breakfast. We booked 4 nights due to the houston storm/tornado and our power came back on sooner than centerpoint had told us so we tried to check out early so we could go back to work and kids could go back to school. Management refused to let us check out early and just pay a fee. They charged us the full stay PLUS MORE due to my 2 youngest babies. They are very greedy during a natural disaster. Every dollar counts right now because we lost an entire refrigerator and freezer worth of food and our entire fence line collapsed which home insurance does not cover ON TOP OF losing many hours at work. We werent asking for a free night and wouldve been more than willing to pay whatever cancellation/early check out fee. So many people are still without power, they would not have trouble booking that room again.
Stayed 4 nights in May 2024

10/10 Excellent

Paltx202

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

E

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
made a late reservation due to no light in Houston. i have 3 children age 5, 3 and 16 months arrive by 11pm.. couldn't be happier that my children and wife felt at home. peacefully. slept well. Ver hard to travel with 3 children and a young wife am just thankful..
Stayed 1 night in May 2024

6/10 Okay

Parthasarathy

Travelled with family and small children
This will be my first review on Orbitz. We are Houstonians and lost power for the past five days. The stay was good but spoilt during checkout. The communication was terrible. I asked for a late checkout earlier to the incident and I must have misunderstood it was okay to check out at noon. The manager called the room at 11:03 and said it is time to check out. I told him I had asked for the late check out with the other person. He said I am the manager and she doesn't have authority to allow late check out and I need to be out of the room now. He also said he was going to fire her if she allowed late check out. He was going to check the video to see what was agreed. The manager is treating late check out discussion like a crime. This is bit of an overreaction for the situation. I felt unwelcoming immediately. I can tell the manager does not have any level of empathy and does not belong in the travel industry. No patience, no willingness to de-escalate a situation or listen, jumping to conclusions and accusing the guests! We left at 11:30 am with a resolve of not coming back to Best Western!
Stayed 2 nights in May 2024

8/10 Good

Monica

Stayed 2 nights in May 2024

4/10 Poor

Nuria

Liked: Cleanliness
Disliked: Property conditions & facilities
I can’t imagine this building meets code. The room next to me had the TV on till 2am and I could hear every word. I could feel the steps of the people above me. In short, though the place looks clean and recently built, sleep next to a room with any level of noise is hard. I had to pay $50 to check in early, and though I was told I could check out 30 mins after checkout, I was told 15mins after checkout that we needed to clear the room or there would be a $25 charge. The front desk staff was very pleasant, I assume the push to monetize any deviation from check in and check out comes from the ownership.
Stayed 1 night in May 2024

10/10 Excellent

Selethia

Stayed 1 night in May 2024

8/10 Good

David and Maria

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Best Customer Service, Super Clean
One of the nicest staff and cleanest places I have ever visited in Houston. Will recommend to everybody.
Stayed 1 night in Apr 2024

2/10 Terrible

Tiffany

Travelled with family
Front Desk and manager are very rude and not accommodating!
Stayed 1 night in Apr 2024

10/10 Excellent

shaquite

Stayed 1 night in Apr 2024

2/10 Terrible

Byron

Stayed 2 nights in Apr 2024

10/10 Excellent

John

I liked everything abt the place
Stayed 1 night in Apr 2024

10/10 Excellent

alfonso

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024