Top Hotels Near Hotel New Otani Tokyo in Tokyo from NZ$146

"great staff, very friendly and great English, always greet you as you went though the lobby and were great practice for learning greetings in Japanese, the location as perfect for trains, food and other goods, central to Shibuya, Akihabara, Ginza, Shinjuku and many other places to explore. I would 100% stay here again on my next trip"

"Laundry was very nice. Rooms were very small. It would have been nice to order à la carte from Sizzler if you didn’t want buffet. Congierge was helpful. Location was fantastic. Cabs were good. "

"Clean room "

"I’ve been staying at this hotel for over a decade. It’s impeccably clean, the staff are friendly, and it’s in an absolutely stellar location. The only suggestion I would make for would-be guests is to opt for a larger/2-bed room if more than one person is staying. Great spot. Highly recommended!"

"Very kind staff members. "

"Room was great. "

"the room was spacious, more than we expected. the massage chair was a plus. the staff were accommodating and very helpful."

"Honestly, we loved our stay at the Hotel New Otani. The staff were splendid and so thoughtful, kind and helpful. The room was well take care of and very comfortable. The beds were a little firmer than we are used to but we all slept great. We enjoyed the breakfast buffets- lots to choose from and helpful for our five year old to be fed early. My hubby said he was able to get a decent workout in the gym. The gardens are worth walking in, so beautiful! We used the luggage forwarding service, and the staff made it so seamless! We were able to get to the trains easily too. I would definitely come back and stay here if I am lucky enough to visit Japan again! "

"Pod itself was fine for what it is. Bathrooms and common areas (lockers, showers etc) all smell absolutely disgusting throughout the entire area which means you’ll be grabbing your stuff from your bags while smelling very intense urine and faeces. Staff that greeted me were very nice however I heard later staff members being extremely rude to other customers. Overall it was not a great experience and please do not book this place if you have large bags! "