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"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"The staff was extraordinarily helpful. There is a onsen that is great just across the road and they give you a discount ticket for it. The rooms were very stylishly decorated and comfortable and large. They have a continental type breakfast sandwich, but we’re not really into breakfast much so we only ate it once. They do have coffee available. The coffee is quite good. We went to the music café just down the street for an interesting and good meal but most restaurant options require a car or a hike. The hotel is just off the expressway so very convenient if you have a car."

"Nice view ."

"A beautiful , special experience, with incredible service - highly recommend "

"Prívate onsen in room was perfect. Staff were very welcoming and helpful. Exquisite meals"

"Spent one night on the way to kagoshima. Great hotel, very clean, amazing dinner and breakfast, Great amenties. Underated hotel, had a short but lovely time there."

"Beautiful, traditional Japanese style rooms provide an authentic experience. We enjoyed the breakfast. They did their best to accomodate my wife's gluten free diet needs. The family onsens were a nice option for privacy."

"The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!! "

"I stayed here in Nov 2024 and Jun 2025. This property is so beautiful. There is long term construction right next to the property so there is noise during the day. Everything was perfect to have a relaxing time. "