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Reviews of Goldland Hotel

3.5 out of 5
Goldland Hotel
10 - 12 Nguyen Trai, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews

5.6
Rating 10 - Excellent. 3 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 12 out of 38 reviews" "
Rating 4 - Poor. 10 out of 38 reviews" "
Rating 2 - Terrible. 6 out of 38 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Yee Seng

Liked: Cleanliness, staff & service, room comfort
Good value for money!
This hotel has been for more than 10 years as well as the facilities, I will not complain much as the price is value for money. the location is good as it is in district one as such it is convenient to reach out to restaurants and places of interests in the central district. The staff are very friendly and attentive to guests.
Stayed 1 night in Dec 2018
Response from reception on 22 Dec 2018
thanks for your chossing staying.We hope see you soon

4/10 Poor

San, SG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room condition
Got cockroach in the room, get staff help to clean, still same. No hot water in bathroom
Stayed 4 nights in Jun 2017

2/10 Terrible

chris, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I been stay before
Dishonest staffs, my brother left his mobile phone at counter and they hide it. Then they made story said maybe leave it in the car. Lucky we made a call and the phone ring, my brother recognized the ring tone. They said they don't know anything and act innocent, to prevent any trouble, we just paid a little tips and take the phone back...The room condition worst, with cockroach. When checkout, they claim we consumed the drink in fridge, but my mum and I didn't take any drink. We argued and they insist we got to paid, I just paid and leave the hotel with anger
Stayed 4 nights in Jun 2017

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad, i will never come back, the room is very bad, the air conditioner is not cold, everything is so bad

10/10 Excellent

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

will, adelaide

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
its ok for what it is
What ever the chef was cooking the smell almost made me vomit. Im not sure if the charge for laundry was honest or not and the only way to get the ac working was the climb on a chair and poke it Having said this it is being done up so i wouldt mind coming back in 6 months in fairness its ok but there is better

6/10 Okay

Ruby, NZ

Liked: Staff & service
Disliked: Cleanliness
Very mediocre but it was fine
Hotel staff are casual but friendly. Got up to the room and there was a bad cigarette smell in our room, the room was clean enough but didnt have the clean fresh feeling most hotels do. Location was fine so it made up for everything, it is fine to stay here if it's what your budget is looking for.

6/10 Okay

Mong Na

Liked: Cleanliness, property conditions & facilities, room comfort
good
overall the stay was pleasant, however we forgot something in the hotel and when we checked back, we could not find it anymore.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not bad location
It's average, not so clean although, but cheap enough.

4/10 Poor

David, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
just ok for short stay..........
Hotel is a bit old, lift is not too good, bath towel high time to change, overall is still ok for short stay as location is good.

2/10 Terrible

Lawry, HK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noicy hotel next to a 24 hours busy roundabout
Luggages kept in room were searched. Money stolen. Bed sheet not always changed. Dirty towels, etc etc.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was good and in a good location. My TV didn't work, they did try to fix it but still no luck!

4/10 Poor

minh

Disliked: Staff & service
the hotel is located in good location, but the customer service is so TERRIBLE. There is no hot water at night. If you want to have a room for your vacation, then don't book this hotel because they canceled my room anytime without notifying me. The hotel manager did not bother to explain or call back when I called them. I had to run around with my babies at last minutes to book another hotel :((
Response from General Manager on 7 Jan 2017
Please tell us a little time to cancel your reservation? we do not understand

6/10 Okay

marie, Australia

Liked: Cleanliness, staff & service, room comfort
Very central
The hotel was tidy but not fab...the day we arrive the were working on our floor. Which is the top. The walkway was chocker with stuff. Feel a bit unsave if there was a fire. They did clean up by the time we return at night.

6/10 Okay

Denny

Liked: Staff & service

6/10 Okay

Naeson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap but low-standard hotel
There was no Hot water at all throughout our stay, the best temperature we got was room temperature! Hot water is something very important to me, especially as the nights can get quite chilly. The bellboy is the ONLY room service staff out of office hours! He is very helpful but not easy to catch at night! the breakfast is absolute trash. it taste like garbage and i literally felt like barfing after ingesting it.

4/10 Poor

First Visit, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible room
When I check in, they took our passports and after 30 min they are still not ready to return them to us. The room is far from what is shown online. The wall is moldy. The aircon leaks. Shown online that it's a family room for 6 people but there's only 1 queen size bed n 2 super singles. More suitable for 4 adults. Mattress needs a change - could feel the spring in it. Toilet has a permanent sewer smell. Breakfast is simple and acceptable to me. One of the staff at the breakfast shows attitude.

2/10 Terrible

thanh liem, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very run down hotel
not pleasant at all

2/10 Terrible

Mary, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant experience
The bathroom in the first room we were given smelled like a sewer and was visited by huge cockroaches. The odour began to permeate the entire room.That room should not be considered acceptable for guests. Although the front desk staff did readily change our room, our lasting impression was of a shabby hotel best avoided. There are lots of other hotels in that area to choose from.
Response from nguyen ngoc anh on 29 Nov 2016
We are so sorry you did not feel pleasant. We tried to change for your good room .We hope have the opportunity to welcome you

6/10 Okay

Greg, Canada

Hotel near center
The hotel was fine for the price but you want to get a room at the back as they are much quieter
Response from Team reception on 1 Dec 2016
e thank you for choosing our Hotel .We are looking forward to seeing you

4/10 Poor

Toby

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the staff were lazy, i had to ask multiple times to get basic things fixed. they would put off sorting them out till i had enough and would walk down to the reception. I was told i had breakfast included only to eat my breakfast and be told i had to pay for it. overall really not impressed. If they had told me i had to pay for it i would have gone somewhere much better value for money where the food was not soaked in grease.

4/10 Poor

Daniel

Disliked: Property conditions & facilities, room comfort
Not on any top 10 lists but it is a place u can sleep. That u have to give the person working 50.000VND to bring your other friends who stayed at another hotel, too the room while u are getting ready is another story, never had that problem elsewhere. (and yes we are actually talking about real friends from same country as I, and not local "friends" u just bought 20min ago. This hotel is for sleeping and 3 shots before u head out

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Rozan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
No window
Room condition is ok except that there is no window

4/10 Poor

Benjamin

Disliked: Cleanliness, room comfort
When we check into the room,the first impression is not good as it looks and feels that the room is not properly cleaned. As for the toiler amenities,they also did not replenish the items when it is being used by us. But for the breakfast staff,they are very friendly and that gives it a plus point for them and they should keep or award their staff accordingly.

10/10 Excellent

Vy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sẽ trở lại.
Khách sạn ở khu vui chơi nên nhộn nhịp và vui lắm. Phòng rộng, sạch, đẹp. Lễ tân thì dễ thưong k phải chê.
Stayed 3 nights in Sep 2018
Response from ms Ngọc on 10 Oct 2018
Cảm ơn anh/chị nhiều ah khách sạn luôn mong sớm được phục vụ anh/chị Many thanks

4/10 Poor

HANCHIEH

8/10 Good

JUNGSUCK

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2018

10/10 Excellent

PAN

Liked: Cleanliness, property conditions & facilities, room comfort
還不錯，附近方便，價格優惠
Stayed 1 night in Oct 2017

8/10 Good

bigman, 대한민국

Liked: Cleanliness, staff & service
벤탄 시장과 인근 핫포인트에 매우 가까워서 이동에 매우 편리합니다.
노후 건물이지만, 직원들의 친절과 미소, 웃음이 편하게 다가옵니다. 특히 아침 식사가 아주 훌륭합니다. 따뜻한 쌀국수와 다양한 메뉴가 있어서 지금까지 다녀본 다른 2-3성급 호텔 중에서는 아침 식사가 단연 최고였습니다. 호텔의 위치는 여행자에게는 최상의 포인트입니다.

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
그럭저럭
숙박 ㄱㅊ았습니다. 단 호텔안에있는 음식 먹으면 돈을 지불합니다.

6/10 Okay

cho jongyeal, 대한민국

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
위치는 정말 최고입니다.
반딴마켓,중앙우체국,대통령궁,노트르담성당까지 전부 걸어서 다닐정도로 위치는 최고입니다. 호텔옆으로 마트도 있고 로컬식당도 있고 좋습니다. 위치보고 선택하면 실수는 없지만 나머지는 금액만큼입니다. 호텔직원들은 남자직원을 비롯 친절합니다.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel envejecido
Me dieron una habitacion sin ventana y tuve que esperar 2 horas para tener una habitacion digna.

6/10 Okay

Yi Jui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有特別值得介紹

8/10 Good

Verified traveller

Disliked: Cleanliness

8/10 Good

hosang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
생각보다는...
큰 기대를 안했는데요. 룸이 정말 컸고 테라스가 있으나 사용하진 않았어요. 층고가 굉장히 높았고. 창문이 있는 것이 아니라 테라스용 유리문밖에 없어서 좀 갑갑합니다. 하지만 이 가격에는 아주 만족한 호텔이네요. 위치. 서비스. 가격 만족합니다.
Response from General Manager on 19 Oct 2016
당신의 휴가를 위해 저희를 선택해 주셔서 감사합니다 우리는 더 나은 환영 희망

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort