Historic Mitchell Street Hotels, Milwaukee

"Had some questions about parking and breakfast before booking, and instead of a customer service rep, the Hyatt service number I called got me connected to a high pressure, third party sales rep who wanted me to book through her even though she couldn't match the price I saw on Expedia. She wasn't knowledgeable about the amenities I had questions about, and kept trying to use scare tactics about hidden fees that the hotel would ask me for at check-in (they didn't). Hyatt needs to invest in having an actual customer service line. The noise level in the lobby was pretty high even with only a handful of people at the bar, and it echoes all the way up as the rooms on all floors overlook it in a courtyard-type layout. The suite door didn't block out the noise very well, so it was pretty annoying until 1-2 am. Other general areas like the hallways, walls, and elevators could have been cleaner. Went to breakfast in the morning before checkout, and the hostess was great. Really the only person who keeps the place going, though. She said the waiter would be coming soon, but they never did. Breakfast is self-serve except for drinks, so we were able to find someone and ask for something. Most of the clean dishes were visibly soiled, had to move 6 or 8 off the top of the stack to find one that was acceptable. Hot items were pretty soggy, and the pre-made waffles were not very warm. Couldn't find any ketchup or butter, so I skipped the oatmeal and ate my potatoes plain."

"A good place to stay! Stayed a couple times and would go back. The place needs a hot tub though;)"

"Clean and very nice staff"

"Great place to visit "

"Terrific hotel. Will stay here on future trips to Milwaukee. Beautiful building with nice clean rooms. The standard room had a little kitchenette with a stove, and was very comfortable. I ended up needing to park on the street because the lot was full, but I had no problem finding a spot on the block. Staff was very kind and helpful."

"Beautiful and elegant. Great food. Fun rooftop bar. Wonderful spa experience, both pedicure and massage. I’ll definitely be back. We’re already planning our next visit here."

"We chose this hotel for our anniversary stay the appearance of the room was nice but when you got down to the cleanliness the comforter was white and had dirt rings around the comforter. The bathroom floor was dirty. There was no soap so we actually checked out early and left"

"Amazingly clean very open and airy property. Super quiet even though I think it was near a full house."

"Everything was picture perfect!!"