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"Had to wait quite a while to check in but staff friendly. Lifts quite slow to arrive in reception. Room was good size but a bit oddly set out, long mirror was in a place you couldn’t get to easily but good size bathroom. Bit tight on coffee pods (2) but bed very comfy and room quiet. Stayed before years ago as hotel close to centre"

"Clean bedding. Bathroom old with shower over the bath"

"Was a satisfactory stay, would not revisit if I was in the area again"

"A nice hotel - noisy though. Geese and police cars mainly."

"Clean, fantastic staff and easy to get to"

"Good position in city centre, with lots of shops, restaurants, pubs etc. Good selection at breakfast. "

"Like a breath of fresh air - very modern, welcoming attentive staff, lovely food and accommodation was very clean and bright "

"The hotel was fine but broken reading light (reported but no action), paper ordered but then forgotten, buggy often late. On first night no information about the buggies - choice between steep steps or so called “ramp”which was a lounge winding and very steep path. With heart condition very difficult. Room in Oakham faced blank wall - should have been warned. Universally nice staff but overall a bit lackadaisical."

"Lovely staff and decent facilities. Room was a bit worn but overall I'd stay again"