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Airport Hotel Hanoi Convenient & Friendly

2.5 star property
Hotel in Hanoi with free breakfast and free airport shuttle

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Located just outside Soc Son, Airport Hotel Hanoi Convenient & Friendly offers a complimentary breakfast with local specialties. Amenities include a coffee shop, free in-room WiFi, and luggage storage. Guests appreciate its proximity to the airport.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe King Room, City View (Free one way airport transfer)

Deluxe King Room, City View (Free one way airport transfer)

Deluxe King Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room, with Window (Free one way airport transfer)

Superior Single Room, with Window (Free one way airport transfer)

Superior Single Room, with Window (Free one way airport transfer)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Triple Room, with Window (Free one way airport transfer)

Superior Triple Room, with Window (Free one way airport transfer)

Superior Triple Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room, City View (Free one way airport transfer)

Deluxe Triple Room, City View (Free one way airport transfer)

Deluxe Triple Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double or Twin Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, with Window (Free one way airport transfer)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Deluxe Family Room, with Window (Free one way airport transfer)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 King Beds
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About the area

Map
Dien Xa Village, Quang Tien Hamlet, Soc Son District, Hanoi, 10000

What's nearby

  • Melinh Plaza - 5 min drive - 4.4 km
  • Thanh Chuong Viet Palace - 10 min drive - 12.4 km
  • West Lake - 22 min drive - 22.7 km
  • Hoan Kiem Lake - 28 min drive - 28.6 km
  • Hanoi Old Town Night Market - 28 min drive - 28.6 km

Getting around

  • Ga Phuc Yen Station - 13 min drive
  • Ga Thạch Loi Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 5 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬19 min walk
  • ‪Two Tigers - ‬12 min walk
  • ‪Hai Yen 20 - ‬19 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪PURO GUSTO - ‬14 min walk

About this property

Airport Hotel Hanoi Convenient & Friendly

Remodelled hotel, renovated in 2019 and located in Soc Son
Take advantage of free breakfast (local cuisine), a free return airport shuttle and a coffee shop/cafe at Airport Hotel Hanoi Convenient & Friendly. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Access to a nearby indoor pool, coffee/tea in reception and a TV in reception
  • Luggage storage, tour/ticket information and a porter/bellboy
  • Guest reviews speak well of the proximity to the airport
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and fireplaces, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - July 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

This property does not have any lifts

Property is also known as

Hanoi Convenient & Friendly
Airport Hotel Hanoi Convenient Friendly
Airport Hotel Hanoi Convenient & Friendly Hotel
Airport Hotel Hanoi Convenient & Friendly Hanoi
Airport Hotel Hanoi Convenient & Friendly Hotel Hanoi

Frequently asked questions

How much is parking at Airport Hotel Hanoi Convenient & Friendly?

Self-parking is free at this property.

What time is check-in at Airport Hotel Hanoi Convenient & Friendly?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Airport Hotel Hanoi Convenient & Friendly?

Checkout is at noon. Late check-out is available for a fee.

Does Airport Hotel Hanoi Convenient & Friendly provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airport Hotel Hanoi Convenient & Friendly located?

Located in Soc Son, this hotel is 2.6 mi (4.2 km) from Melinh Plaza and within 9 miles (15 km) of Thanh Chuong Viet Palace and Vantri Golf Club. Tam Dao National Park and BRG Legend Hill Golf Resort are also within 12 miles (20 km).

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Airport Hotel Hanoi Convenient & Friendly Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 118 reviews
Rating 8 - Good. 24 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 9 out of 118 reviews
Rating 2 - Terrible. 22 out of 118 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness
We didn't get the free breakfast that was promised. The front desk was sleeping in the lobby.
Stayed 1 night in Sep 2025

8/10 Good

Alvin

Liked: Staff & service
good place to stay for an overlay waiting for your next flight.
Stayed 1 night in Dec 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly service that went beyond our expectations. Amazing breakfast. Would definitely stay there again.
Stayed 1 night in Oct 2022

6/10 Okay

Todd

Liked: Cleanliness, staff & service

Airport layover

The hotel was difficult to find and the neighborhood was not easy to find restaurants nor bars, but the staff were great and very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Rooms bright and clean. Excellent breakfast.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel does not exist.

This hotek does not exist .It is a building siteI contacted Hotels.com yesterday to tell you this with photo but the complaint got back to me with .I would like a refund.
Stayed 1 night in Nov 2024

2/10 Terrible

Valentino

Cant find the hotel is under renovation your phone is not working cant find the hotel i rent grab and taxi drop me same place hotel undeŕ renovation.
Stayed 1 night in Feb 2025

10/10 Excellent

Ampha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ok
Stayed 1 night in Apr 2023

6/10 Okay

Alan B

Liked: Staff & service
Disliked: Property conditions & facilities
The property has changed names and was very difficult to find - even for a native taxi driver who also spoke English. Mr. Henry had offered to pick us up at the airport, but then wanted us to call him when we arrived. But we didn't have a local SIM card, there weren't any local businesses to help us call (from domestic arrivals), and my computer could not connect to the airport free Wi-Fi. However, Mr Henry was otherwise friendly. Overall, I would not recommend this hotel.
Stayed 1 night in Feb 2023

2/10 Terrible

YOSHIKAZU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't stay at the hotel without refund.

I made a reservation of this hotel but the entrance doors were closed and nobody was seen at the reception. The neighbourhood residents helped me and found out that the owner has changed. I was told that the owner would come to see me in ten minutes but he/she didn't appear. I gave up and found another hotel nearby and paid for an overnight stay. The hotel was neither convenient nor friendly. Why did they accept my reservation first of all??
Stayed 1 night in Feb 2024

2/10 Terrible

Kenneth

Did not pick me up, no answer to any calls to the hotel ever, the location is not at the Hanoi Airport, refused my refund requested
Stayed 1 night in Nov 2025

10/10 Excellent

Roque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff and nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Late or early flight to catch this is a perfect affordable option close by with super easy checkin and a really nice efficient guy at the reception
Stayed 1 night in Aug 2025

10/10 Excellent

Suzzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, I was very pleasantly surprised. Mr Henry was very attentive from the moment I booked. He confirmed my reservation and kept in contact to ensure everything was smooth sailing. He offers one way transportation for free which was nice, although being so close to the airport a Grab wouldn’t have been much anyway. He had his driver pick us up within minutes of informing him we were ready. I read several reviews that mentioned the hotel was difficult to find, so being picked up worked great because we didn’t have to worry about that. Mr Henry and his driver were very attentive and helpful. Check in was a breeze. The room we stayed in was very nice. It looked like it’s been recently renovated, it was clean, the ac worked great, the bathroom was very nice. Only thing I would suggest is add a couple more towels and a bath rug, because there’s a little splashing from the shower. The room was cozy but overall it was perfect. We only stayed one night to catch an intl flight the following morning. Would absolutely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly great service. Very clean and comfortable room. A little small, but I will certainly stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Carole

Liked: Staff & service
Disliked: Amenities
So, we booked this hotel for a stopover, however, without being advised of such and not realising until the following morning (we arrived very late) we had actually been taken to a different hotel so this is the one I’m reviewing! We had arranged a taxi to collect us to take us to our next destination and it was while waiting I suddenly realised that it was in fact not where we were supposed to be! Spoke to the guy at the hotel who explained that we couldn’t stay at the hotel we had booked so were taken there, he was very helpful though in that he contacted our driver to get him to collect us, albeit an exchange on the freeway!
Stayed 1 night in Mar 2025

6/10 Okay

HTUT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient distance to airport. Stayed for one night. Power sockets are very loose and rooms are not renovated.
Stayed 1 night in Feb 2025

2/10 Terrible

david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I book with expedia before and it got worth .last time they promis refund never got .this time same story pic on web was completely different. The place very unpleasant dirty smell and big disappoint .next i work with another company
Stayed 3 nights in Feb 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3km from the airport for a reasonable price
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super close, clean and friendly!

I stayed at this location before flying out of Hanoi. The room was clean, the AC was cold, and the staff was very friendly. The next time I am there, I’ll be back!
Stayed 1 night in Nov 2024

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for early morning flight. responsive host and included taxi to airport made this a hassle free stay
Stayed 1 night in Nov 2024

2/10 Terrible

Tomonari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel we booked does not exist surprisingly! Please return our money already paid.
Stayed 1 night in Sep 2024

8/10 Good

Albert

Disliked: Amenities
The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmissible

Notre taxi ne trouvait pas l’adresse, du coup il nous a envoyer dans un autre hôtel a côté de l’endroit où nous nous trouvions , sauf que l’hôtel en question était carrément deux ou trois niveaux en dessous sans le petit déjeuner prévu etc…
Stayed 1 night in Feb 2024