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Reviews of Bourou NOGUCHI Hakodate Ryokan

4.5 out of 5
Bourou NOGUCHI Hakodate Ryokan
1-17-22 Yunokawacho, Hakodate, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 119 reviews" "
Rating 8 - Good. 26 out of 119 reviews" "
Rating 6 - Okay. 7 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 4 out of 119 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ching-yi

Liked: Cleanliness
Stayed 4 nights in Mar 2024

8/10 Good

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

JEONGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3-night stay at Bourou Noguchi was superb. The western breakfast was one of our favorite ryokan breakfasts, and the dinner, bath, and room all exceeded expectations. Great all around, we'll certainly be back.
Stayed 3 nights in Aug 2023

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good Hotel
Stayed 4 nights in Jul 2023

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Young, Edgewater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was above all I could have imagined, with its own entryway and complete living room. I had a room without an onsen. The public onsen was okay, but not really spectacular. If you like a city view, it's good. From the women's onsen, the airport runway is visible and the flight take off times listed, so if you'd like to see planes take off, it's nice. My regret is not reserving a dinner or breakfast. Beware, you can't easily reserve last minute, so do it when you make your initial reservation or call them. I think they do have some pretty spectacular meal options in a lovely environment, but you must have a reservation in advance to experience it.
Stayed 1 night in May 2023

10/10 Excellent

Ivan

Stayed 2 nights in Oct 2022

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the private onsen
Friendly attentive staff. The suite is huge and the in room onsen alone makes it worth it.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable location and excellent facilities
Food was really good. Staff very attentive. Spa amazingly good. Wonderful views of the city. Easy to get to using the tram.
Stayed 1 night in Oct 2017

8/10 Good

Traci

Liked: Cleanliness, property conditions & facilities, room comfort
Some minor improvements needed but great stay
Great hotel. The serene ground and facilities provided a relaxing atmosphere. The staff level is a bit sparse though. Also English level could be better given its Michelin review. The hotspring is 24 hours which offers convenience but I wish they close for at least 1 hour per day to clean. 90% of the food are amazing are impressive. The main proteins when cooked in western style tends to be on the over-cooked front.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Modern-Wa Onsen Ryokan
After staying at dozens of onsen ryokans, this one has to be one one of the best. First of all, upon checking in, the service was flawless. It is common that we are served with complimentary tea upon check-in but also be served with dango rice cake from the famous Gingetsu shop was exceptional. The lobby has water running throughout almost like mini-Venice but with quiet zen-like atmosphere. You feel tranquil just sitting there. We opted for dinner & breakfast plan and I can tell you that it is worth every penny. You are seated in private room with privacy where you can see the bamboo trees planted in the middle. There is not enough space to describe the meals but they utilize local ingredients. The vegetables and rice have natural sweetness to it and the sashimi was fresh as they come. The desserts made from Hokkaido's famous milk have kind-sweetness and depth of taste. We had a small room but it was more than enough for two with a high end massage chair in-room. Although the hot-spring water quality was nothing to write home about, the public hot-spring on the top floor has amazing view of the Hakodate city and the Tsugaru Peninsula. If you are looking for contemporary-"wa" twist to the Onsen Ryokan with all the modern amenities, this is the hotel for you.
Stayed 1 night in Jul 2017

10/10 Excellent

Tjong Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roykan with fine dinning
Very attentive service by their staffs, very spacious and well appointed room. Onsen on the 13th floor have a very nice view to the sea.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but had hard time to communicate with staff

10/10 Excellent

kenji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもラグジュアリーな空間で素敵でした。外観からは想像できなかった。
Stayed 1 night in Feb 2024

8/10 Good

TAKASHI

Stayed 1 night in Feb 2024

8/10 Good

Mikio

Stayed 1 night in Feb 2024

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pak Duen Shen,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is extraordinarily spacious, facility and decor in the hotel is wonderful, staffs are helpful and pleasant. Should be more flexible regarding guest’s request for late check out
Stayed 1 night in Dec 2023

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
函館酒店
酒店大堂及餐廳設計簡潔舒服，只是房間比較殘舊。
Stayed 1 night in Dec 2023

6/10 Okay

daehyun

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
침구 너무 불편해요
Stayed 1 night in Nov 2023

10/10 Excellent

suguru

Stayed 6 nights in Sep 2023

8/10 Good

Jihyun

Stayed 1 night in Aug 2023

10/10 Excellent

Hitomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様のサービスがとにかく良かったです。ラウンジで飲み物、ソフトクリームなどを楽しみながらゆっくりできて癒されました。
Stayed 2 nights in Jul 2023

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は和モダンな感じで素敵でした。 大浴場はサウナもついていて良かったです。 朝食がかなりこだわっていて美味しいです。
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

ヨシアキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

ISAO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Hideo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がすごく丁寧で親切。
Stayed 1 night in Sep 2022

10/10 Excellent

Noritoshi

Stayed 2 nights in Aug 2022

6/10 Okay

yuji

Liked: Cleanliness, staff & service
湯の川温泉宿の食事の中で一番良いです　素材の良さと工夫におもてなしを感じました　サービスを担当して頂いた方も　旅を楽しませてくれる笑顔　会話に　食事の時間を楽しませて貰いました 景色の良いラウンジでの　ソフトクリーム　ビールの無料サービスに　心も身体もゆっくりさせて頂きました ビルの作りが古いのか　部屋のドアが　薄く感じ　バンバンと音を立てて閉まるのが気になります　お部屋の中の設備もちょっと古く感じました 高級なビジネスホテルとも言いましょうか　何が？と言われると　なんとも言い難いのですが　感覚で思った事です コーヒーミルが置いてあって自分で引いて頂くのはオツなサービスですね 清掃にとても気を使うし　コストもかかりますよね　それでも　するサービス心にありがたく感じます 夜と朝　フロントにいらっしゃった　少し太めの男性フロントマンの言葉遣いとムードが　とても心地良かったです トータル素敵なホテルでした ありがとうございました
Stayed 2 nights in Jul 2022

10/10 Excellent

Yuka

Stayed 2 nights in Jun 2022

10/10 Excellent

Takahiro

Stayed 2 nights in May 2022

10/10 Excellent

Noritoshi

Stayed 2 nights in May 2022

10/10 Excellent

しずか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は１泊しか出来なかったけど、もう１泊、次回もまたこのホテルに泊まりたい…と思わせるホテル。 落ち着いた雰囲気、スタッフの対応、気持ち良く過ごす事が出来ました。
Stayed 1 night in May 2022

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Junichi

Stayed 1 night in Apr 2022

8/10 Good

kyoko

Disliked: Staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Masahiro

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったり過ごしたい人におすすめ
快適な滞在になりました。 夕飯はよくある旅館飯とは違って工夫が凝らされていて、量もちょうど良かったです。食事を取った場所は個室ではありませんでしたが、プライバシーに配慮されており、人目を気にせずまたコロナ下でも安心して過ごすことができました。また宿泊したいと思えるお宿です。
Stayed 1 night in Dec 2021

10/10 Excellent

shiho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

RITSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

RITSUKO

Stayed 2 nights in Oct 2021